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Stores > Greeting Card Universe

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Greeting Card U Greeting Card Universe Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 154 East Prospect Avenue, Suite B
    • Contact: support@greetingcarduniverse.com
    • Phone: 925-866-4110
    • Customer Support: 877-347-6784
    • Business Hours: Mon-Fri 8am-6pm PST
    • Fax: 866-581-2040

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.96/10 7.96/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 8.94/10 8.94/10
    Customer service: Rating 9.29/10 9.29/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

12,007 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-22

Freiends' 70th Anniversary card - delivery timely and exactly as ordered/

"Excellent inventory meeting manifold needs."


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Verified Customer
Rating 8/10
4/5
2016-05-22

NO

"I WILL NEVER USE YOU AGAIN!!!!!!!!!!!!!!!!!! I WANTED TO MY MOM HOW MUCH I LOVE HER AND SHE GOT NOTHING!!!!!!!!!!!!!!!!!! I WILL NEVER USE YOU AGAIN!!!!!!!!!!!!!!!!!!!!! YOU SUCK
"

Rep reply posted May-24-2016

A rep from Greeting Card Universe, shaun_bd, has responded

“I am very sorry to hear you feel this way. Did you try contacting our customer support about not receiving your order? According to the tracking we show your order was delivered just two days after the mail date. I will follow up with an email to confirm that we have the correct mailing address for you. ”


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Verified Customer
Rating 10/10
5/5
2016-05-22

"A good job, well done but write your own titles. I get paid by the word!"


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Verified Customer
Rating 10/10
5/5
2016-05-22

Unique collection of cards

"I was delighted with the varied selection of cards I recently received. All quite unique and very special."


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Verified Customer
Rating 10/10
5/5
2016-05-22

Good greetings

"All good, prompt delivery, very satisfied"


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Verified Customer
Rating 10/10
5/5
2016-05-21

"When I opened it, I couldn't believe how beautiful it was. But when I gave it to my 21 year-old niece as I had bought it for her 21st birthday........... she was even more impressed than I was.
She absolutely adored it so much that she told me she cried when she opened the mail and found the card there.
She wouldn't stop thanking me for such a lovely card.
"


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Verified Customer
Rating 10/10
5/5
2016-05-21

I just love this place!

"I've never had a bad or questionable problem using Greeting Card Universe. They are wonderful to order from and have a great selection of cards.

I always know they'll have what I'm looking for or I can have a special one made : ) Great place, why go anywhere else?
"


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Verified Customer
Rating 2/10
1/5
2016-05-21

Poor quality flimsy card that would't stand up ...and late

"We were very disappointed. The card was VERY poor quality. It barely stood up for half an hour before it started to fold and collapse in on itself and it took a week to arrive missing the birthday completely. "

Rep reply posted May-24-2016

A rep from Greeting Card Universe, shaun_bd, has responded

“I'm very sorry to hear this and a bit surprised about your card being flimsy as we print our cards on 111 thick card stock. I do see that your card did arrive a few days later than it should have. I applied two free card credits to your account for this and any inconvenience. You may apply these to a future order. I hope that your next order may be a positive one and appreciate your feedback. Please let me know if I may be of any assistance to you in the future. ”


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Verified Customer
Rating 10/10
5/5
2016-05-21

Great!

"This was my first experience using Greeting Card Universe and I was very pleased with the outcome. The choice of cards was very good, and being able to customize the greeting was the best part of it. I also loved being able to have the cards sent directly to my sister by Greeting Card Universe - I didn't have to go to the Post Office or buy stamps. My sister said the cards arrived just in time for her birthday. I will definitely use this site again when I need to buy greeting cards."


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Verified Customer
Rating 10/10
5/5
2016-05-21

Wonderful !

"This card said exactly what I wanted to say to my beautiful granddaughter !"


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Verified Customer
Rating 8/10
4/5
2016-05-21

"I thought envelopes were to come with the cards, but I didn't receive one for either card. I sent one directly to another person and hopefully that one went through ok. The recipient would be too polite to say otherwise."


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Verified Customer
Rating 10/10
5/5
2016-05-21

Very satisfied

"I was very satisfied with my order. My main concern would be the paper the cards would be printed on and the paper was excellent. Good quality. Also I found the wording on the card to be exactly what I wanted to express.
"


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Verified Customer
Rating 10/10
5/5
2016-05-21

Just Perfect

"Suggested a card for a special occasion and in a few days Greeting Card Universe created 3 cards for me to select from. Great Job-Great Customer Service."


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Verified Customer
Rating 4/10
2/5
2016-05-21

"The signature was not printed. It was supposed to say Love you Nani & Papa""


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Verified Customer
Rating 10/10
5/5
2016-05-21

surprise 90th Birthday

"Picked choice of 90th Birthday card
and decided a little extra got name wrote on card
also happy birthday with love xxxxx
just perfect for the surprise..
"


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Greeting Card Universe is a merchant member
Greeting Card Universe participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,594 merchant members.