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Stores > Greeting Card Universe
  • Greeting Card U Greeting Card Universe Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      94526
    •  
    • BUSINESS HOURS
      Mon-Fri 8am-6pm PST
      GENERAL PHONE
      925-866-4110
      FAX
      866-581-2040
    • SUPPORT EMAIL
      support@greetingcarduniverse.com
      SUPPORT PHONE
      877-347-6784

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.62/10 8.62/10
    Chance of future purchase: Rating 9.04/10 9.04/10
    Shipping & packaging: Rating 9.06/10 9.06/10
    Customer service: Rating 8.64/10 8.64/10
    Return/Replacement policy: Rating 8.25/10 8.25/10
Voice your opinion! Review Greeting Card Universe by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-09-20

Excellent site

"Great site and choice of cards was just the job. Will use them again!"


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Verified Customer
Rating 10/10
5/5
2017-09-20

Awesome

"We will continue to do business with Greeting Card Universe, fast delivery and nice quality of cards."


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Verified Customer
Rating 10/10
5/5
2017-09-20

Very fast service

"Got exactly what I ordered much quicker than I expected. Thank you."


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Verified Customer
Rating 10/10
5/5
2017-09-20

thx

"awesome price and fast delivery, come through everytime"


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Verified Customer
Rating 10/10
5/5
2017-09-20

Good choices

"It took awhile to find what I wanted but finally did find exactly what I needed. "


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Verified Customer
Rating 10/10
5/5
2017-09-20

Christmas card

"Beautiful card delivered quickly well packed"


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Verified Customer
Rating 4/10
2/5
2017-09-20

missing envelopes ( 24 ct. )

"I now have 2 dozen cards that came without envelopes?! Please either credit me for the remaining envelopes OR send me 24 envelopes so I don't have to throw away the cards!!!!! I spent over 100.00 on these cards & mailing charges. 24 cards do me no good whatsoever without envelopes.

Again, please credit me with cost of 2 dozen cards & missing envelopes & pleases confirm as having done so. e.g. when I can expect to recover these charges a.s.a.p.
"

Rep reply posted Sep-20-2017

A rep from Greeting Card Universe, shaun_bd, has responded

“I am very sorry to hear this! In addition to your review, we received your letter today regarding this matter. We sincerely apologize for the missing envelopes and more than happy to make this right by you. I will be mailing the envelopes out myself, and will also be following up with an email.

Kindest regards,

KC Steffensen
Customer Support
Greeting Card Universe
877-347-6784”


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Verified Customer
Rating 10/10
5/5
2017-09-20

Kitty card

"The recipient loved the card"


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Verified Customer
Rating 10/10
5/5
2017-09-19

I had an excellent experience - no problems.

"As previously stated, I had an absolutely wonderful experience with the company. I'm not going to write an essay or expound any further. what I stated should be sufficient because most people that I know don't feel like it or don't have time to spend a lot of time in their day to deal with this. Have you ever pondered that if a person has an issue - they would contact you? It shouldn't be as serious as serious where a person would need to go into specific details. I stumbled on your site by accident, and I definitely love, love your products, and I can't wait to order from you again. But I won't be writing about an experience again. Best Regards. Actually - part of pleasant experience for me is getting what I ordered delivered when it's supposed to be delivered, and you did that. If that's done - I'm good."


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Verified Customer
Rating 10/10
5/5
2017-09-19

Personalized sympathy cards are important

"The tree cover picture really helped convey the loss of a family member. High quality card. "


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Verified Customer
Rating 10/10
5/5
2017-09-19

First class service

"This was first class service and cards are beautiful also"


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Verified Customer
Rating 10/10
5/5
2017-09-19

Birthday card

"Nice card, quickly delivered"


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Verified Customer
Rating 10/10
5/5
2017-09-18

Very satisfied

"My cards came on time. Exactly what I ordered "


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Verified Customer
Rating 10/10
5/5
2017-09-17

the cards are very nice and came in good shape and quickly/thanks

" The cards are really nice and they came in good condition and in a timely fashion. Thanks /"


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Verified Customer
Rating 10/10
5/5
2017-09-17

Great Transaction

"I was totally impresses with the whole transaction from beginning to end. The cards were beautiful and I liked the fact that I was able to personalize the card."


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Greeting Card Universe participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,432 merchant members.