5/5

posted Nov-13-2007

"Excellent Prices on top of the line Media Equipment. My order arrived quickly and without error."

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1/5

posted Jun-13-2007

"Never order from this merchant. Original order item replaced with high price items even after a couple of confirmation calls and e-mails. The order items never delivered due to monetary issue with trucking company. After three weeks of patient waiting period, the order had to be cancelled and dispute in-process. Terrible experience with this merchant by wasting time and energy. Never recommend this store!!"

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1/5

posted Dec-25-2006

"BEWARE...this company is the epitomy of BAD BUSINESS! THEY ARE HUGE SCAM ARTISTS WITH MANY DIFFERENT NAMES! I wanted to purchase a washer/dryer. I found the best price online at GBS for the washer; however, I found the dryer less with another company. I contacted GBS to see if they would match the price of the dryer so that I could combine both into one easy order. I spoke with a rep named Justin. He said he could do it but he would have to manually alter things in the computer & place the order over the phone. We agreed upon $1819 for both shipped. He was super nice but was having problems working out the numbers correctly & kept me on the phone about 20 minutes. He ended the call saying he had also thrown in a free extended warranty. He emailed a confirmation for shipping but there was nothing about price. The washer/dryer arrived fine but when I looked at the invoice it was $50 too high. I called Justin. He said the shipping dept made an error & he would correct it. My statement arrived w/o the credit so I called again. I was told Justin was unavailable. The rep said they were waiting for the shipping company to fix the problem. Another month but still no credit. I called to speak with a manager & was connected to Danny who was beyond rude! He said that I was charged the correct amount and that he was not going to refund the $50 difference regardless of what Justin said. I tried to dispute the $50 with my credit card company but was told that I had the burden to prove the charge and since it was over the phone, they had to go with the invoice from Digital Net Shop. I was told they can charge any amount they want, and that it is the risk I take when making phone/internet purchases. The only recourse I have is to send the items back. Yeah right...I'm going to spend a couple hundred dollars in shipping to dispute $50?? Give me a break! I tried one last time to resolve this and spoke with Barry who claimed to be the owner. He sounded like a punk kid and even worse than the people running his company. He refused to do anything for me, claiming that I got a deal anyway and that he didn't make any money so we wasn't about to give me anything back. He also said that Justin was in rehab for heroine. He cut me off and transferred me to his customer service department where I was intentionally ignored and kept on hold so long that I was forced to hang up. This company has many different names but their game is all the same...TO TAKE YOUR MONEY BY ANY MEANS THEY CAN, EVEN IF IT IS ILLEGAL, FRAUDULANT, UNPROFESSIONAL, AND/OR IMMORAL. BEWARE OR I PROMISE YOU'LL BE SORRY YOU DIDN'T. "

This review was modified by turtleface on December 25 2006 11:04:29 PM

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1/5

posted Nov-05-2006

"BEWARE!!!! GBSHOPPING.COM WAS THE WORST ONLINE PURCHASE EXPERIENCE I'VE EVER HAD!! Don't do it. I purchased a CD case, then got an email saying my order was cancelled. I picked another model and ordered, then got an email saying it was cancelled. When I called to question, they claimed they had no CD cases of any kind in stock and wouldn't be getting any soon. Two days later I get an email saying my order shipped (my cancelled second one?) and I get charged double on my credit card. When I call to ask, they say I ordered 2 of the 2nd case. My receipt (that I still have) clearly states 1, and I offer to email it back to them. They said, "it's your word against ours." They said I could send one back if I paid the shipping on it, and after I argued that it was their mistake, they decided they weren't going to let me return the product at all. The customer service rep refused to let me speak to anyone else. I reported them to the BBB. Please don't give them your business!!"

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1/5

posted May-01-2006

"Terrible. Lied to over and over. Ordered a portable DVD player. Assured would be delivered within 5 days. The day before it should have arrived, I called, only to be told it was never shipped. I tried to arrange a later shipping, again was never shipped. Don't believe anything they tell you."

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1/5

posted Apr-27-2006

"I ordered some speaker wire from this company at a price that was too good to be true. I never got the product, and customer service was clueless. After two weeks my first call the company gave me a customer rep that said "oh that's a custom order, they usually take 1-3 weeks, so we'll probably get it from the warehouse next week". Ok - it wasn't a custom order but whatever. Two more weeks I call back, someone says "oh we had ordered a shipment of those but it was delayed, we should have it this week". So much for it being a custom order. A week and a half later I call for the status, and another person says "it should ship today, wait for a tracking number in your email this afternoon". How convenient. I call the next day, they haven't a clue, I cancelled the order.

Like I said. Too good to be true."

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5/5

posted Mar-16-2006

"I ordered my washer and dryer and it shipped within five days. I received the washer and dryer in perfect condition. The price was the best I could find and shipping and insurance were free. I was very happy with my shopping experience."

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4/5

posted Mar-14-2006

"WORKMANSHIP EXCELLENT
DESIGN INOVATIVE
FLAWS HYBRID DRYING, NEEDS WORK
SERVICE NONE
PARTS NONE
SERVICE MANUAL NONE
OPERATION EASY "

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5/5

posted Mar-12-2006

"Electric Range delivered price was $300 less than Sears and delivered ahead of schedule. I was completely satisfied."

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3/5

posted Mar-09-2006

"Atrocious customer service and extremely slow shipping. "

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1/5

posted Jan-14-2006

"Worst purchase experience ever. At this time I don't even know if this is a valid retailer or a scam. No response to email, no response to phone calls, invalid tracking number issued, money taken from my account...and of course no sign of my $1700 oven. Draw your own conclusions."

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3/5

posted Jan-11-2006

"I ordered a 'big ticket' item...a refrigerator. It was delivered very quickly. Although they did not send a tracking number, and it was somewhat difficult to get a live voice for customer support, I eventually got one and a tracking number...just in time as it was delivered the very next day. I would shop here again."

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