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Full Rating Profile

13 Customer Reviews

Rating 10/10
5/5
modified review posted

"top quality copiers. will come back when I need more. thanks."

modified review This review was modified by PalmsNVsteve on July 10 2014 12:22:01 PM


Rating 10/10
5/5
modified review posted

"I bought a reconditioned printer from them over the phone. Seemed like a good deal to get me up and running and give me a much faster more affordable printer. Ink jet machines were getting to expensive for me running out to buy ink constantly. The machine came very quick! Three days total from the time I ordered it until the time it showed up on my porch. I unpacked the printer, which was packed very very well. I had read that in a few other reviews and I must say that I agree. There was this foam stuff basically surrounding the machine. The machine itself was inside of a page with the power cord and some papers (I think from the printer/maybe tests?). I got the machine out and onto the desk (with some help of course) plugged it in and then had to install it on my computer. I am not very good at that. I called them to see if they had any tips for me. They took my information and about ten minutes later I got a call from someone there that walked me through the whole set up of it. They even helped me with some of the machine settings to get it just how I wanted! I was very happy at the service they provided there. Not every company goes out of their way like that so it made me feel good. The laser has been up and going for a few weeks now and I am very impressed. It cuts my work time down and I don t think I will need to buy ink for quite a while! Very exciting for me! After my experience I will likely try using this company again for toner (hopefully will not need to buy another printer for a long long long long time). I guess it just depends on if I can remember to order far enough in advance so I'm not running out to buy it at the last minute the night I need it. I'm sure we have all been there... I would definitely recommend this company and have. They hit all of my keys. Shipped my order quickly and professionally, offered support for what they sold. I did call in to order like I said previously, I am just one of those people who still like to have a better idea of who I am dealing with. It was good to see that I was able to get a hold of someone too. Not the be all end all but made me happy. I will update with any future dealings I may have getting the ink from them but if those orders go anything like this one I am sure they will not let me down."

modified review This review was modified by valespo on January 28 2014 10:07:02 AM

Rating 10/10
5/5
modified review posted

"I was extremely impressed with the customer service that I received. They helped me figure out which of the printers that I had been looking at was right for me. Got it in the other day and so far so good. "

modified review This review was modified by JrGeorge on July 31 2013 04:42:22 AM

Rating 10/10
5/5
modified review posted

"I have been using these guys for my medium sized business for a few years now. Both sales and support have always been helpful before and after the sale. They even offered to have tech guy answer my questions for items I did not purchase from them, or items that were older. They are my go to for all things laser printer."

modified review This review was modified by NWIcarphan on July 18 2013 06:29:17 PM

Rating 2/10
1/5
modified review posted

"HORRIBLE!!! BAD!!! NO GOOD!!! I have never had more problems with a company. They sent me a printer that would not work. Then they said they would refund my money and refund my shipping and insurance to send it back to them. They instead charged me a big restocking fee and refused to give me my money back for shipping it back to them. Very rude on the phone too. I reported them to the Better Business Bureau. I can't believe they have any good reviews. I wonder if they are real."

modified review This review was modified by Lynese on July 19 2013 08:20:41 AM

Rating 2/10
1/5
modified review posted

"This is a terrible company that engages in fraudulent business practices. They sold me a used, broken, and completely inoperable printer, and when I paid over $40 to return it via UPS, after giving them notice that it was being returned as broken and inoperable, they refused to accept the delivery and had it sent back to me. This company gave me the run around, demanded I sign an untrue statement concerning the reason for return (which I refused to sign), and basically did everything possible to avoid fair dealing. I have reported this company to the Texas Attorney General. I wish someone would have warned me ahead of time."

modified review This review was modified by Daps on May 05 2013 06:48:36 PM

Rating 10/10
5/5
modified review posted

"Excellent reseller with outstanding support both before the sale and helpng me install on my network. Josh and Jim are great to work with."


Rating 10/10
5/5
modified review posted

"I have now ordered a total of five laser printers from this website. I ordered two LaserJet 2430n printers, two LaserJet 4250dtn printers, and a big multifunction LaserJet m4345 for our office. Every machine I have gotten from them has been tremendous. The five machines were ordered at two different times about a month apart. We ordered two first as kind of a test and we were so impressed we ordered the others. The first impression with the packages when they arrived was how well everything was packaged. Each printer was packed by itself with this foam that formed to hold them in place. I am very glad that this was the case because I am not the biggest fan of these carriers now a days. Everything showed up in great shape though, no damage at all.

Each of the machines was immediately set up and put into use. We run a lot of paper through all of these machines and had no issues at all. We did have a question about a setting on one of the LaserJet 4250dtn machines though. We called them directly and one of their techy people was able to help me out right away. This was a real nice touch! I had read on other reviews that they were willing to help like that but it was nice to see that it was actually true.

It has been a few months since our first order and we are still not having any problems with any of the machines. We are actually looking at buying more from them. They really do have some great prices on some great machines so we just may splurge soon!

Hope someone will find this informative.
"


Rating 10/10
5/5
modified review posted

"I have ordered a couple of different printers now from them over the last 6 months. Each machine has come in great condition. They were "certified leased" or something along those lines. I was able to find them with low page counts which was nice and I did verify that I got the right ones when they came. No issues at all. Even had one of their service people walk me through the set ups over the phone which made it fairly easy. Overall, extremely satisfied customer. "


Rating 2/10
1/5
modified review posted

"DO NOT BUY FROM THIS SELLER! WORST EXPERIENCE EVER BUYING ON-LINE! Printer did not print 2 colors upon arrival with newly installed OEM ink cartridges, seller suggested bad ink cartridges, replaced the ink cartridges and the printer still did not work, seller suggested that I buy a 2nd printer from them while their "service" department evaluated the problem. NO THANKS, RIPPED OFF, TIME LOST=6-8HRS, 2weeks/no ptr $40?shipback"


Rating 2/10
1/5
modified review posted

"The refurbished printer I bought from this merchant did not work and trying to get this problem resolved has been a nightmare. I sent it back to them, but I am still battling my credit card company over the charge. Please check shopping.com for other ratings on this company - cash for printer clunkers - buyer beware!! "


Rating 10/10
5/5
modified review posted

"I was looking for an HP printer that is out of production, and Great Printer Deals.com had several off lease. I too was suspicious, but did really need this printer. I generally do not rate a seller, or comment about a sale, but I felt compelled to come back and rate them.
I was very impressed with the service that they provided. The printer was in excellent shape, better than expected, communication was great. I hope that my review will help others in trying to find a product at a great price from a reputable dealer.
"


No Avatar
15301
Rating 10/10
5/5
modified review posted

"Purchased a Refurbished HP LaserJet 2300n to match several existing units at our organization. GreatPrinterDeals was a very suspicious looking site, but we needed the printer badly. After finding virtually nothing about them on the web, we placed the order and they came through perfectly!

While the site may look suspicious, they had the printer in stock for a very reasonable price and delivered to us in about a week. The printer we received had no toner cartridge (expected) which raised the effective price, but absolutely no problems! In fact, the printer had only about a 3500 page count -- considering we have several of the same model with over 100,000 pages printed, it was a great find!

Thanks a ton, GreatPrinterDeals, may others find your service as helpful as our organization did!
"


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