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Stores > Great Brands Outlet

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  • Great Brands Ou Great Brands Outlet Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: sales@GreatBrandsOutlet.com
    • Phone: 866-926-4300
    • Customer Support: 866-926-4300
    • Business Hours: 9am-5pm Monday-Friday CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 8.33/10 8.33/10
    Shipping & packaging: Rating 7.08/10 7.08/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

393 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2016-12-06

Long Wait

"After 2 days I emailed asking why my order shipped, next day received reply that it takes 2-3 days to process. 3 days later emailed again, no response yet"


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Verified Customer
Rating 10/10
5/5
2016-11-29

Humidifier Filters

"Best price and great service"


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Verified Customer
Rating 10/10
5/5
2016-11-29

KING KONG KOMPANY

"Best price,best description,best shipping and best communication."


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Verified Customer
Rating 10/10
5/5
2016-11-27

Very fast shipping!

"Fast transaction and shipping!"


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Verified Customer
Rating 10/10
5/5
2016-11-26

"Very easy on-line ordering and prompt delivery."


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Verified Customer
Rating 10/10
5/5
2016-11-26

"Right on time.

Thank you!
"


Rating 10/10
5/5
2016-11-26

Smoke Detector

"Found one of my smoke detectors bad. Found the exact replacement on line. Installed the detector and no more problems. Delivered on time."


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Verified Customer
Rating 8/10
4/5
2016-11-26

Chiming in

"I like my door chime and door bell button. They were shipped fast and easy to install. The only negative is my package arrived ripped open. Nothing was missing but it looked like someone opened it up before I got it. Thankfully they didn't want what I was getting.
"

Rep reply posted Nov-29-2016

A rep from Great Brands Outlet, Customer-Service, has responded

“Thank you for your order and comments. Please let us know if anything at all was damaged during shipping.”


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Verified Customer
Rating 10/10
5/5
2016-11-23

ringing

"I ordered a Honeywell doorbell button for an existing 2 door chime system and it was delivered quicker than promised. Worked fine!"


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Verified Customer
Rating 10/10
5/5
2016-11-20

Great experience, low price and quick delivery

"Very happy to have found this site."


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Verified Customer
Rating 10/10
5/5
2016-11-18

Excited

"I looked a long time for a product that would fit my needs. Great Brands Outlet had it at a great price and I received it quicker than expected. Great experience!"


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Verified Customer
Rating 10/10
5/5
2016-11-18

7 days and it hasn't shipped Updated from 1 to 5 stars

"Title says it all. No even a predicted ship date. This company responded quickly and well. I have my product. "

This review was modified by dnewhall-59906 on November 21 2016 10:08:56 AM
Rep reply posted Nov-21-2016

A rep from Great Brands Outlet, Customer-Service, has responded

“Thank you for your order. In looking at the notes on your order, we have been diligently reaching out to the manufacturers warehouse for ship to information on your safe. I just escalated this case to the logistics manager. We should get back to your today on this. Very sorry for the delay! ”


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Verified Customer
Rating 10/10
5/5
2016-11-17

"Been looking everywhere for muck boot insole found them very reasonable and free shipping will definitely be checking the sight for future products "


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Verified Customer
Rating 10/10
5/5
2016-11-16

Delivered as expected

"No problems or drama encountered"


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Verified Customer
Rating 10/10
5/5
2016-11-11

excellent,fast service

"went out of their way to get my order to me."


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Great Brands Outlet is a merchant member
Great Brands Outlet participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,455 merchant members.