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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Grainger Indust
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

327 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"It was good. I know these surveys are important but it takes a lot of time."


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Verified Customer
Rating 8/10
4/5

"a lot off products to search"


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Verified Customer
Rating 10/10
5/5

"Good choice of products at varying price/quality"


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Verified Customer
Rating 2/10
1/5

"This is the third time in a few days I have tried to use the site. Each time was unsuccessful. Surely, you have the standard parts I was looking for in each case, and they were from quite different categories."


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Verified Customer
Rating 10/10
5/5

"I work as an electrician/electronics tech. When I was recently robbed of all my tools, many of which I have had for decades, Grainger was my first choice for being able to locate and price every item I lost for purposes of submitting a list with pricing to my insurance company. I don't know of any other company that could provide me everything I needed at one place. And most of it is either in stock, or will be available for me to pick-up the next business day. I love it!"


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Verified Customer
Rating 2/10
1/5

"I was looking for specific items. I needed nuts and automotive studs with metric sizes 8mm & 9mm both with 1.00 pitch."


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Verified Customer
Rating 8/10
4/5

"I could not find what I was looking for but Chat (Laura) gave me a link in a few seconds."


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Verified Customer
Rating 4/10
2/5

"I like using grainger, but the quote process did not initially work today"


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Verified Customer
Rating 2/10
1/5

"Not great. Searches are yielding less quality results. i am more tempted to search for new items on other sites and only purchase familiar items from grainger"


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Verified Customer
Rating 6/10
3/5

"The cost of Product always having to call or email someone to give me a price of an item I need to add to my maintenance guys templates"


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Verified Customer
Rating 10/10
5/5

"Pages take too long to load"


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Verified Customer
Rating 10/10
5/5

"Perfect!!!! very professional Accurate."


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Verified Customer
Rating 6/10
3/5

"You still have a lot of work to do to make this web site more user friendly site."


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Verified Customer
Rating 8/10
4/5

"ehhhhhhhhhhhhhh survey is toooo long"


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Verified Customer
Rating 10/10
5/5

"The overall experience was neither bad nor exciting. Product location and comparison was a little challenging but I was able to accomplish my purchase with a minimum of difficulty."


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Grainger Industrial Supply is a Merchant Member! Learn more

Grainger Industrial Supply is a merchant member
Grainger Industrial Supply participates as a Merchant Member, monitors feedback, and resolves issues. See all 2,710 merchant members.