15 reviews
posted Oct-21-2012
reply posted Oct-22-2012 “Hi Roy- I am sending you an email as we released funds to your account after we spoke last week. Sometimes it takes a bit for the banks to reissue funds, however if you give me a call I will call your bank for you and make sure that they credit your account ASAP.
Hope you're doing well today, and thanks for the review and feedback. It's the only way we can improve ourselves.
Thanks,
Shawn Brown
GTD
949-481-0999
shawnb@govtechdepot.com”
reply posted Sep-08-2012 “Hello there. Please shoot me an email with your order number and I will see what's going on. The office is closed, but if you'd like to discuss your order , please call my personal cell and I will find out what's going on. Also I apologize for any inconvenience . Thanks Shawn Brown 9494120091”
posted Sep-05-2012
reply posted Sep-06-2012 “Hello Hijitus44. First off let me apologize for the product taking so long to get to you. The reason we are a reseller ratings member is to constantly improve upon our products and customer experience. Please shoot me an email and expand on what you ordered and when and I will give you a definitive explanation as to why we did not meet your expectations. And also thank you for taking the time to give us a review. Us little guys need all the feedback we can get. My email is shawnb@govtechdepot.com . Also please note that if it takes me a bit of time to respond, it's only to the overwhelming amount of things going on being that we are in the end of the Federal buying season. Once again. Thank you so much for choosing GTD and I look forward to hearing from you!
Shawn Brown
President
GTD
949-481-0999
shawnb@govtechdepot.com”
reply posted Jun-25-2012 “John- Thanks for taking the time to post this response. Being that we are one of the smaller resellers. Even when we make mistakes, we can only learn from them. As I told you over the phone, I will call you once your headphones ship. We do not harvest credit card info. We are government focused and only deal with a number of non consumer based technology distributors. The price posted is correct, we just don't have stock to ship at the moment. I'll work diligently to make this right for you.
I hope you have an excellent day and I look forward to changing your mind about my company and my word.
Sincerely,
Shawn Brown
President,
GTD
949-481-0999
shawnb@govtechdepot.com”
"I thought the website indicated the product was in stock, but in reality it was a discontinued item. So I ended up purchasing locally.
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