We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • GotPrint GotPrint Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7651 N. San Fernando Rd. Burbank, CA 91505
    • Contact: info@gotprint.com
    • Phone: 818-252-3000
    • Customer Support: 1-877-922-7374
    • Business Hours: 8:00 AM - 5:00 PM P.S.T
    • Fax: 818-252-3010

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.82/10 8.82/10
    Chance of future purchase: Rating 7.75/10 7.75/10
    Shipping & packaging: Rating 7.63/10 7.63/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 6.54/10 6.54/10

What is this?

10,064 Customer Reviews

Rating 10/10
5/5
modified review posted

"They always have what I need at great prices and quick delivery. "


Rating 10/10
5/5
modified review posted

"They did a great job and the printing looked even better than I expected it to be!"


Rating 8/10
4/5
modified review posted

"We ordered business cards for eight employees. Cards turned out very nice. However, in a strange mix-up, we received two boxes of card intended for another customer and that customer received two boxes of cards intended for us. To their credit, GotPrint quickly arranged for a UPS swap. Overall, seems like a good product for a good price."


Rating 10/10
5/5
modified review posted

"As always Very satisfied with this company"


Rating 8/10
4/5
modified review posted

"nice product will look forward to doing business in the future"


Rating 10/10
5/5
modified review posted

"Great Company! Thanks for delivering everything on time. Good quality also!"


Rating 10/10
5/5
modified review posted

"On time and well done!!! I prefer doing business and getting the good quality I aim for. Thanks"


Rating 10/10
5/5
modified review posted

"Smooth transaction! Looks great!!"


Rating 10/10
5/5
modified review posted

"The print quality is excellent and this is the primary reason (along with the pricing) that I'm comfortable outsourcing to Got Print. It's very important that my customers receive outstanding quality on their jobs and in a timely manner. The only negative comment would be when contacting customer service to inquire about artwork or the status of a job, I felt like I was an inconvenience, but maybe the girls were having a bad day. I've not been able to migrate to the new website because Jose' hasn't been there and nobody else seems to know how to help. Thank you...I still love your company."


Rating 8/10
4/5
modified review posted

"Very satisfied with everything except delivery charge and delivery coming so late. Product is good and happy with business cards."


Rating 10/10
5/5
modified review posted

"Quality print job at an affordable price; quick turn around too!"


Rating 10/10
5/5
modified review posted

"WONDERFUL... Love Peace and Blessings"


Rating 4/10
2/5
modified review posted

"Went with moo.com before and paper was much better before. Although, I have to say, gotprint.com is really cheap for the amount you get. And also, I'm thinking that if I went with their thicker cards that might offset they cheaper print quality."

modified review Rep reply posted May-11-2015

GotPrint, GotPrint rep has responded

“Hello,
Sorry to hear that you were not happy with the paper. We do offer a triple-layered paper at 24 pt thickness, and it is very thick. Perhaps you may want to get a sample of this stock and see if it better suits your needs. We're surprised to hear you were not pleased with the 16 pt stock, as it's a rather thick and sturdy stock as well. In any case, we are always striving to introduce new products that will meet our customers needs. Thank you.”


Rating 10/10
5/5
modified review posted

"A team member helped me with a file I uploaded in order to get it right. Thanks."


Rating 10/10
5/5
modified review posted

"Love GotPrint! I use it for all my printing!"


Ratings Calculation Change


Share GotPrint's store rating

GotPrint is a Merchant Member! Learn more

GotPrint is a merchant member
GotPrint participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,837 merchant members.