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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7651 N. San Fernando Rd. Burbank, CA 91505
    • Contact: info@gotprint.com
    • Phone: 818-252-3000
    • Customer Support: 1-877-922-7374
    • Business Hours: 8:00 AM - 5:00 PM P.S.T
    • Fax: 818-252-3010

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.05/10 9.05/10
    Chance of future purchase: Rating 8.95/10 8.95/10
    Shipping & packaging: Rating 8.02/10 8.02/10
    Customer service: Rating 8.13/10 8.13/10
    Return/Replacement policy: Rating 7.17/10 7.17/10

What is this?

9,328 Customer Reviews

Rating 10/10
5/5
modified review posted

"I really like the way it makes everything easy to buy and the quality is so good!"


Rating 8/10
4/5
modified review posted

"I am very satisfied, however if offered rewards points (if only to your trade customers) that would be great.
I LOVE the service I receive - customer service is great, extremely helpful!
"


Rating 2/10
1/5
modified review posted

"You are on your own with this company! I ordered thank you cards using a professional photograph which prints perfectly fine on my end (color balance is correct) and I received postcards that are too dark and too red. I am told that I can place another order but they will not check it for me prior to print - apparently there is no one there who can take a look and see if it's okay before completing the order. They WILL NOT make any efforts to even see if it could be a problem on their end, the customer has to keep reordering in hopes it will print correctly. How many reorders will it take to get it right? I will not be finding out - there are other companies out there!

UPDATE: Got Print's reply says they credited my order, but that's only if I reprint (I still pay shipping and taxes). Note that I was not refunded for the order as can be interpreted from their response.
"

modified review Rep reply posted Jul-18-2014

GotPrint, GotPrint rep has responded

“Hello,

I'd like to apologize for any inconvenience this issue may have caused you. I can see that we did issue you credit for this order, as you were not satisfied. Please keep in mind that we cannot guarantee any color, as we print gang-run, which means numerous orders are printed at the same time. This type of printing can result in a slight variation in color, but that variation is never any more than 15%, so it is a very minimal difference.

Unfortunately, we can never guarantee to match a color 100%, which is probably what our Quality Control department was trying to explain to you. However, we want you to have confidence in our company and continue ordering with us, and we do assure you that we do our very best to ensure all orders meet the highest standards before they are shipped out.”


Rating 10/10
5/5
modified review posted

"Always on time with a great quality product making me look good!"


Rating 10/10
5/5
modified review posted

"Have done several orders with them. Great Company!"


Rating 10/10
5/5
modified review posted

"great product. great service love love love this vender"


Rating 10/10
5/5
modified review posted

"GotPrint always delivers quality products on time. Always satisfied."


Rating 10/10
5/5
modified review posted

"Very satisfied. Enjoyed the experience again."


Rating 10/10
5/5
modified review posted

"They have always delivered top quality service and top quality product.

I highly recommend got print
"


Rating 10/10
5/5
modified review posted

"I've used GotPrint for years now, every week or so, including some very large and very difficult jobs, and they have been consistently the lowest price and highest quality. The turn-around time is acceptable if not swift, but the prices are unbeatable. Customer service is also very good and the on-line chat function works well. I only wish they could do custom work."


Rating 10/10
5/5
modified review posted

"I use GotPrint exclusively. You can't beat this kind of quality with the price. They always deliver on time, but most times even earlier. They are always coming out with new standard printing options... it's just a no brainer to use them for all of your printing needs."


Rating 10/10
5/5
modified review posted

"Great pricing and excellent turnaround time."


Rating 10/10
5/5
modified review posted

"Quick and courteous attention to detail. Excellent quality of work with fast turnaround."


Rating 10/10
5/5
modified review posted

"I have been using Gotprint for at least 4 or 5 years, they have always been an excellent source for printing!"


Rating 10/10
5/5
modified review posted

"I all ways order products from then Brochures, Catalogs, B. Cards Flyers, E.C.T.
on six years I been doing business with, maybe 1 or 2 times we be having small problems but the main thing is I still doing business Im happy and one thing that I know and nobody is perfect so I my qualification @ your service and quality business is 10plus
thanks for your service also is a big Bless for my self and my business after God, you are who helping to feed my family and my business God Bless you...
"


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