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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7651 N. San Fernando Rd. Burbank, CA 91505
    • Contact: info@gotprint.com
    • Phone: 818-252-3000
    • Customer Support: 1-877-922-7374
    • Business Hours: 8:00 AM - 5:00 PM P.S.T
    • Fax: 818-252-3010

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.99/10 8.99/10
    Chance of future purchase: Rating 8.88/10 8.88/10
    Shipping & packaging: Rating 7.61/10 7.61/10
    Customer service: Rating 7.95/10 7.95/10
    Return/Replacement policy: Rating 6.80/10 6.80/10

What is this?

9,400 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great experience! Wish they didn't sell direct, but otherwise great product for great prices. "


Rating 10/10
5/5
modified review posted

"Gotprint is easy to navigate, quick turnaround, and has excellent products with the best prices! - Suzi, Clear Image Design & Publishing"


Rating 10/10
5/5
modified review posted

"The printing is crisp and clean and the job turnaround was remarkably fast. Thanks GotPrint.com for making this a slam dunk, the client is thrilled. "


Rating 10/10
5/5
modified review posted

"LOVE LOVE LOVE GOT PRINT!"


Rating 10/10
5/5
modified review posted

"I like the Quality, customer service is great, and orders are processed really quick"


Rating 10/10
5/5
modified review posted

"Great pricing, love their products, just the turnaround time is very long"


Rating 8/10
4/5
modified review posted

"For some reason, I thought it would take less time to receive the order. The order was delivered just in time.
I also hoped that there would have been some indication that the card was printed on recycled paper.
"


Rating 10/10
5/5
modified review posted

"Printing and shipping was ahead of schedule. Great quality product."


Rating 10/10
5/5
modified review posted

"I have been using got print for over 5 years and have never had any problems. Their customer service and the quality of their products will keep me coming back!!"


Rating 10/10
5/5
modified review posted

"Great color reproduction."


Rating 4/10
2/5
modified review posted

"Gotprint is the kind of company where you get what you pay for. While the prices were cheap, we had a terrible time with actually getting our cards.

One set was printed with the cut coming somewhat diagonally across the top, so that the cards look just a hair off. Nothing to write home about, but still not very professional.

The entire order was later than we had anticipated. It took over FOUR DAYS to print a simple order of a few sets of business cards, and then even though we had specified two day shipping, we received the order after we had anticipated needing them, leaving us in the lurch for our conference.

Order from Gotprint only if you have very simple orders and if you don't need them within three weeks. Otherwise, your satisfaction is NOT guaranteed.
"

modified review Rep reply posted Aug-13-2014

GotPrint, GotPrint rep has responded

“Hello,

We apologize for any inconvenience this issue may have caused for you. Can you please provide us with an order number so that we can follow up to assist you?”


Rating 8/10
4/5
modified review posted

"There appears to be a problem with them matching color to Matte finishes. They are always extremely weak. Gloss is excellent. The turn-a-round time is too long but the prices are excellent."


Rating 10/10
5/5
modified review posted

"great job, couldn't be happier"


Rating 10/10
5/5
modified review posted

"Thanks for being a reliable source for my printing jobs!"


Rating 10/10
5/5
modified review posted

"Absolutely Satisfied! Love this company!"


GotPrint is a Merchant Member! Learn more

GotPrint is a merchant member
GotPrint participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,868 merchant members.