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Full Rating Profile
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    • Address: 1313 5th Street SE Suite 115D Minneapolis, MN
    • Contact: support@gophermods.com
    • Phone: 262-914-4500
    • Customer Support: 262-914-4500
    • Business Hours: 9:00am - 5:00pm Mon-Fri Closed Sat - Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

40 Customer Reviews

Rating 4/10
2/5
modified review posted

"found gopher modes web page on line seem to have good reviews so I sent my older ps3 in got it back turn around time was good I live in Oregon. Worked good for 6 months same game as before lock in side red light just flashed called sent in for warranty got it back. played for 8 months same thing different game locked inside. sent email to the very sorry that this is happing sent use the unit with 20.00 money order and they will wave the 89.23 repair fee and fix for 3rd time don't under stand why it cant fix right so it last for more than 6 month.gopher modes answer is did you follow our instruction for playing your system do not play for more than two hr at a time making sure its has good ventilation.IAM a 58 year old man that's been playing games from the dawn of time no body messes with my games I still have regular Nintendo with robot Nintendo 64, game cube game boy and I don't sell any games still have every one I have every bought. NOT HAPPY with the hole thing playstation is the one I should be piss at because selling junk in the first place should have recalled every one"

+ Read user comments


Rating 10/10
5/5
modified review posted

"I recently brought in my iPad 2 for screen repair. These guys and the one gal were AWESOME. They fixed my iPad the same day during what seemed to be a seamless workflow. I received an order confirmation e-mail after placing the order and was notified I'd receive another after the device was ready for pick-up. A few hours later a buzz on my phone and I get a notification that the device was ready for pick-up. Checking out was an easy stress-free process and they ran through some quality assurance testing to make sure that my device was returned in the same condition I dropped it off in. A++, keep up the good work guys and gal!!!!!"


Rating 10/10
5/5
modified review posted

"Excellent - honest, great communication! They do what they say they are going to do. My phone was broken too badly to fix, but they credited me as they said they would and sent the phone back as they promised they would. I would not hesitate to work with them again. THANK YOU FOR BEING SO HONEST."


Rating 2/10
1/5
modified review posted

"Don't Believe Gophermods.com fake reviews. Gophermods.com reviews are mostly fake. These people create their own fake reviews online line to create an image that there service is so good. But, their customer reviews are crazy fake. I have friends who have worked for these people who told me what they do. The proof of this is very easy to see, just take a look at the web address below their fake reviews. You will see that most have their name Gophermods or Gophermods.com as part of the web address which means the fake reviews are coming from their own website or a website they own or control. This is dishonest and a scam. You decide and make your
own decision, JUST KNOW YOU HAVE BEEN WARNED.
"

+ Read user comments

Rating 10/10
5/5
modified review posted

"Great experience. Honest, efficient and just nice guys. From my first contact to the follow up I could not be happier with my Gophermods experience. I will be using them for all of my electronics repairs."


Rating 10/10
5/5
modified review posted

"First you should pay no attention to the 24 Hour turn around claim. That is a complete verified lie. Mine has been there for 48 Hours and it has still not been looked at. I have not gotten my PS3 back yet so this is a intermediate review that I will update. There appears to be a scam here on this review site because I have never seen all 1 star and 5 star reviews. Also the 5 star reviews are ridiculous. All star reviews are probably fake since there is nothing about this company that is 5 star worthy. I have more reasons to say that but will update these later.
I recant all f this as these guys really are cool. They actually fixed my ps3 for free. I tried to pay them but since it was found to not be broke they would not accept payment. Not only did they install a new hard drive but they worked with me on getting one. I thought this exemplary service deserved compensation. Guess this review will have to suffice.
"

modified review This review was modified by alanduqu on August 21 2012 10:52:03 AM

Rating 10/10
5/5
modified review posted

"wanna say thanks to Gopher Mods they called me and we were able to work things out i would recommend my friends to do business with yall . "

modified review This review was modified by neveragainfool on July 03 2012 02:50:29 PM

Rating 10/10
5/5
modified review posted

"I am VERY pleased with the service I received from Gopher Mods!! They made everything as painless as possible. I shipped the unit and had a confirmation e-mail the next morning that they received the unit. It was very quick service, reasonably priced, and guaranteed with a 6 month warranty. Ben, at Gopher Mods, has also been very helpful, with getting me a credit - when it appeared that my credit card was charged twice (I think this was my error - as I think I hit the button twice!!). They didn't argue with me about it or anything, and have been very helpful since we received our PS3 back. I will definitely keep them in mind, if service is needed again, on any of the electronics they're able to fix. Thank you!!"


Rating 10/10
5/5
modified review posted

"My PS3 encountered the Yellow Light of Death (YLOD) one evening, and after a VERY long search session online, I found GopherMods. I am extremely happy I did.

Everything from my pre-order inquiries all the way through to receiving my revived system was completely trouble-free! I even received a phone call just before the unit was shipped back to me to inform me that I had ordered a redundant service (the upgraded power supply wasn't compatible with my PS3 model), and the refund was sent within minutes of hanging up the phone. Every person I dealt with was pleasant and patient, which is always nice (and not always the case when dealing with the tech repair community, unfortunately).

My system was shipped to GopherMods, repaired, and returned to me in a total of 5 business days (shipping between DC to Minnesota). When it arrived, it had been packed thoroughly with plenty of bubble wrap in a sturdy box, and included guidelines for getting the most longevity out of my now refurbished system.

After the smooth data transfer to my new PS3 Slim, my old PS3 has served as a "light-duty" secondary PS3 for over a month with no troubles whatsoever. I received a follow-up email a couple of weeks after my system was returned to make sure everything was still running smoothly, which was a very nice touch.

Hopefully I won't have to do so, but if I ever need service on my PS3(s) again -- or any of the other items they service, for that matter -- I won't waste any time having to search for the right people to take care of it. Thank you GopherMods!
"


Rating 10/10
5/5
modified review posted

"My PS3 got the YLOD, I sent my console to GopherMods for the reball repair. There was a waitlist and I knew that going in.The guys there were prompt,courteous and keep me informed all the way through the process. When I would call for updates, they always took the time to anwser all my questions.My console was cleaned inside and out,reballed,and I had my HDD upgraded as well. I got my disc back that was stuck inside and I kept all my game saves and data. I would't hesitate to use these guys again in the future if I ever need any repairs!!! My console is running great,quiter, cooler!!"


Rating 2/10
1/5
modified review posted

"MY SON RECENTLY SENT IN A PLAYSTATION 3 TO BE REPAIRED. THEY CONTACTED HIM THAT THEY WERE UNABLE TO REPAIR IT SO HE TOLD THEM TO SEND IT BACK TO HIM WITH A REFUND. AFTER SEVERAL CALLS, THEY FINALLY MAILED THE UNIT BACK BUT WITHOUT A REFUND. I RECEIVED AN EMAIL A MONTH AGO THAT THEY SHOWED THEY HAD REFUNDED THE MONEY BUT NEVER SENT THE ACTUAL CHECK BUT THAT THEY WOULD DO THAT IMMEDIATELY. WE ARE STILL WAITING FOR THAT "CHECK IN THE MAIL" AND THEY ARE NOT RESPONDING TO MY EMAILS NOW NOR CAN I GET THEM TO ANSWER THE PHONE. I DON'T RECOMMEND THEM AT ALL. "


Rating 10/10
5/5
modified review posted

"I would like to share my experience with Gophermods LLC. In short, it was spectacular.

I paid $69.99 over 15 months ago to have my yellow light fixed on my PlayStation 3. I am happy to report that the console is still working to this day. I had a problem with my blu-ray drive, and Casey and the team at Gophermods were able to set me up with a generous discount for being a repeat customer.

They fixed my broken blu-ray, and cleaned up the console for me as well.

So in summary, yellow light fixed fifteen plus months and still running strong. Developed a new issue this month, and fixed. I'm glad it's all set to go for all the new game titles coming out.

I don't think there is anything Gophermods cannot fix at a reasonable price. They do it better than anyone.

For all those negative Nancys that say Gophermods has poor quality, cough cough, review below. Why is my console still running strong fifteen months later? It helps if you guys actually follow the guidelines and tips they give you. Don't be ignorant and just play forever and then complain that your console failed and you don't know why. READ!! I've followed the two hour guidelines for the past year and a half. I'm sure half the guys threw away all the paperwork that they give you that will actually help.

Thanks Gophermods!
"


Rating 10/10
5/5
modified review posted

"called gopher mods on friday 5pm about cracked iphone 4, got a support email address. sent an email. The owner replied, said he could come in on saturday for me. didn't charge me extra for him coming in on sat...and I watched him repair it. I'd have to rate it two thumbs up. He's honest and he apparently cares about the customer and the service he provides."


Rating 10/10
5/5
modified review posted

"Ecstatic I went with Gophermods over other PS3 repair companies. I was torn between Endless Electronics and Gophermods. Well, I'm glad I picked Gophermods to say the least. They were way more professional, actually answered my e-mails in a timely fashion, and overall gave me the customer experience I wanted. I'm always iffy about using online stuff, and especially sending my console out to a repair company, that I can't see!

They reassured me with consistent updates. I received one when they received my console, and 24 hours when they shipped it out. I received more information in the package when I unpacked my console, and they were still available to help troubleshoot a small issues with a different console I had. Even though they didn't repair that one.

Overall, a top rated experienced. I hope they expand and make their services more available.

P.S. I imagine the guys compliant below is not deserving. Yes some of my e-mail updates with into my spam filter, so maybe if that guy checked his spam, I doubt he would be calling Gophermods a scam.
"


Rating 2/10
1/5
modified review posted

"I THINK THIS COMPANY IS A SCAM!....DONT SEND YOUR PS3 TO THEM!
Please read my comments. thx

i sent in PS3 and recd email next day claiming "We received your console the previous business day, thanks for sending it in. I am sending you a quick update about your console. After the initial reflow repair process, your console exhibited the same reoccurring issue. We are going to attempt a 2nd run through a different machine with a more aggressive repair process. The 2 nd run through takes the consoles motherboard through a more rigorous reflow process and we are hoping to see some better results. The 2nd reflow process often has a 50% success rate for bringing back consoles from the initial 5% that typically do not work on the first run through.

Just wanted to keep you updated, and let you know there will be slight delays with your console. I’ll keep you updated as soon as we are finished"

Couple days later i received my PS3 back, no paperwork with it, but still wouldnt work....no explanation or anything. Emailed the Company asking for an explanation but have not received an answer.....

I THINK THIS COMPANY IS A SCAM!....DONT SEND YOUR PS3 TO THEM!
"


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