Goodseattickets.com Reviews - goodseattickets.com Ratings at ResellerRatings

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goodseattickets.com

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Rating 9.00/10 267 reviews

9.00/100
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Goodseattickets.com is a merchant member
Goodseattickets.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (267)


Rating 10/10 5/5
modified review posted May-27-2013

"Great customer service, tickets came on time as promised. Definitely will buy from Good Seat Tickets again!"

Rating 10/10 5/5
modified review posted May-20-2013

"No problems! The service was quick, fast and reliable! I highly recommend it!"

Rating 10/10 5/5
modified review posted May-14-2013

"I called to ask the seat numbers as I could not understand the information online, the representative was able to obtain the information I requested. Very helpful."

Rating 10/10 5/5
modified review posted May-12-2013

"We called at the last moment trying to find seats that were together and the lady from Goodseattickets.com customer care helped us out and we will use this service again."

Rating 10/10 5/5
modified review posted May-07-2013

"I spoke with customer care on an issue with my order# 12079283 and they handled it with speed and professionalism that was greatly appreciated."

Rating 2/10 1/5
modified review posted May-05-2013

"Ordered tickets from this site, things went well. Then received phone call from 3rd party selling services and implying they had my credit card information. Called /Emailed Goodseattickets and got the impression there was no real accountability on this and I should have read in detail the ticket buying agreement(good luck with that). So now the game I was to attend has been cancelled, call Goodseattickets on this, same issue, no accountability, pushed me off to secondary ticket company. The purchase of tickets from this site seems to be a endless trail of finding someone to be responsible for customer satisfaction. "

Rating 6/10 3/5
modified review posted May-02-2013

"The tickets arrived pretty fast via FED EX but for 572 dollars I wouldn't expect anything less. The fact that the PAIR of tickets I ordered are separated by one seat really makes me hot. Why would any seller offer a pair of tickets that are split by one seat?"

Rating 10/10 5/5
modified review posted Apr-29-2013

"Had a great experience purchasing Wicked tickets at Goodseattickets.com. The support agent was cool, and accessed every opportunity to make sure I was getting the best tickets. Thanks for the great support."

Rating 10/10 5/5
modified review posted Apr-22-2013

"I found a large selection of tickets at reasonable prices and customer service to be extremely helpful. I received my Boston celtics tickets."

Rating 10/10 5/5
modified review posted Apr-14-2013

"Great service, they got me better tickets than what i was going to get at the same price. Thanks"

+ Read user comments
Rating 2/10 1/5
modified review posted Apr-08-2013

"I recently purchased two tickets to a local concert in Vancouver, BC. The costs of the tickets were $63x2=$126. It was not clear at the point of purchase what, if any additional charges applied (not stated explicitly on purchase screen); since tickets can be printed via email and there was no explicit mention of additional costs, I assumed this was the total cost. With service fees (~$15x2) + shipping ($40!), total cost was $194. This website went out of its way to obscure the total cost at the point of purchase. By the time you receive the confirmation, there is no recourse; no refunds, and the website absolves themselves of any responsibility in the transaction. This is misrepresentation and tantamount to fraud in the least, with no recourse, no refund and no senior management to vent on.. I will never deal with this organization or others similar to it, and STRONGLY recommend that others do not also. BUYER BEWARE!!!!"

Rating 10/10 5/5
modified review posted Apr-07-2013

"Very friendly, willing to help, awesome customer service!"

Rating 10/10 5/5
modified review posted Apr-02-2013

"Accessing and obtaining tickets from Goodseattickets is fast easy and stress free. I have ordered tickets twice from them and never have had a problem."

Rating 10/10 5/5
modified review posted Mar-24-2013

"Friendly staff, prompt responses to my questions. They delivered as promised and I will use them again"

Rating 10/10 5/5
modified review posted Mar-14-2013

"The total experience was pleasant. The tickets took a little long to get, however the customer service was top notch. I would recommend Goodseattickets.com to anyone and I would definitely use them again."

 
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