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![Share](javascript:share_rating({"review_body":"The online purchase went smoothly from start to finish. The web site was very easy to use and provided a lot more info on the item (a digital camera) than most of the other sites that I looked at. The order was placed without a hitch and was shipped on the same day. I had the item 3 days later via UPS ground service. I was able to easily track the item through the website or using the UPS tracking #. The price was not the lowest that I could find but most of the sites with lower prices had very poor customer satisfaction ratings. Overall I am very happy with the transaction and would definatly look at Goodguys the next time I need something.","link":"http:\/\/www.resellerratings.com\/store\/Goodguys\/comment\/51237#comment51237","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Goodguys.jpg","store_name":"Goodguys.com","username":"jd1056","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered two Canon cameras, the SD750 and SD950. I received an email saying that they received the order and would be shipping soon. The site also said that they were in stock. Then I received a call to \u0022verify\u0022 the order. I was told that the SD750 was out of stock and the SD950 could only be purchased as a package with lots of extras. They wanted to sell me memory, batteries, etc. I immediately canceled the entire order as they just wanted to give the hard sell to me to buy extras.","link":"http:\/\/www.resellerratings.com\/store\/Goodguys\/comment\/349003#comment349003","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Goodguys.jpg","store_name":"Goodguys.com","username":"JJWTir","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"No tax ANYWHERE -as per their homepage, <br>should have alerted me to <br>the type of vender <br>that I was dealing with. <br><br>They obfuscate (answer as though they \u0022missunderstand\u0022 your complaint).<br><br>They pass the buck to a shipping company - <br>Con-Way Air.<br>Con-way Air gives out a phone number that can\u0027t be dialed from the East Coast, or promises to return your call, but doesn\u0027t.<br><br>I purchased a 20\u0022 Wega for a 90 year old woman who lives in Florida with the proviso that \u0022WHITE GLOVE SERVICE\u0022 would be provided.<br><br>(BTW: They solicited the service-$99-<br>an agreement to open the box, <br>place the TV where the customer chooses <br>and remove the packing)<br><br>A contract delivery service:<br>FLX (Fort Lauderdale Express)<br>placed the box<br>in front of the Lady\u0027s bedroom door<br>and refused to open the package<br>or put the TV where she asked.<br><br>I contacted Goodguys\u0027 \u0022Tell it to the boss\u0022,<br>and received one obfuscation from \u0022Joey\u0022.<br><br>I received a 2nd email from \u0022Joey Parker\u0022 <br>after I informed him that the box blocking the Lady\u0027s egress was a DANGEROUS safety hazzard to<br>a Senior Citizen with poor eyesite and brittle bones.<br><br>\u0022Joey\u0022 replied that he would <br>\u0022contact con-way and have them send <br>another driver out to complete\u0022.<br><br>Well, no-one arrived and sure enough<br>the lady fell over the box this A.M. <br>and suffered an injury.<br><br>I\u0027ll probably be sued,<br>and you can bet your bippy I\u0027ll cooperate <br>with her lawyer so he can reach <br>\u0022GoodGuys\u0022 deep pocket.<br><br>You might not want to order from \u0022Goodguys\u0022,<br>other than C.O.D,<br>until they discharge any pending suits.","link":"http:\/\/www.resellerratings.com\/store\/Goodguys\/comment\/67903#comment67903","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Goodguys.jpg","store_name":"Goodguys.com","username":"WTJ1","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Soild company, however you can usually get better products for lower prices at other sites.","link":"http:\/\/www.resellerratings.com\/store\/Goodguys\/comment\/42303#comment42303","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Goodguys.jpg","store_name":"Goodguys.com","username":"NoRefund","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent Price for a projection TV with NO SHIPPING Charge! Correct product was shipped and had no defects. I would used them again. <br><br>Three things you need to know however:<br>1) They will charge you tax if you live in a state that has CompUSA Store (see http:\/\/www.thegoodguys.com\/compusa.asp?refer=pcusa1nav)<br>2) Checking your shippment through con-way doesn\u0027t work if you just click on the link that goodguys.com sends you. Rather you have to: (a) go to http:\/\/www.con-wayair.com (b) under Fastrac select shipper reference number and then (c) enter the order number you got from goodguys.com<br>3) The free shipping is ground shipping so its going to take awhile (e.g about 10 days for me) before you get your product.","link":"http:\/\/www.resellerratings.com\/store\/Goodguys\/comment\/194156#comment194156","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Goodguys.jpg","store_name":"Goodguys.com","username":"rjtc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"HORRIBLE ORDER FULFILLMENT!!! Ordered a Canon S45 from their website on the 2nd and it said \u0022Usually leaves our warehouse in 2-3 days\u0022. Well, that\u0027s very misleading. <br><br>Yesterday I called and the rep I spoke to said that my order would be shipped that night. Well I never received a confirmation so I follow-up again today.<br><br>The rep tells me that they have had so many orders for this product that they cannot fulfill them all, which is why the product was taking off their website. He then tells me that my camera MAY have shipped yesterday, but he\u0027s not sure.<br><br>I ask him if I could cancel my order and he says sure, \u0022as long as the item hasn\u0027t shipped\u0022. But he just told me it \u0022might\u0022 have shipped yesterday. Hmmmmm...<br><br>Anyways, I cancelled my order an ordered from onecall.com instead. They had glowing reviews and I didn\u0027t doubt that I would receive the product I ordered.<br><br>Also, the goodguys.com is a completely different company from the storefront. You cannot return items to a local goodguys that you purchased online.<br><br>Buyer beware!!!","link":"http:\/\/www.resellerratings.com\/store\/Goodguys\/comment\/57537#comment57537","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Goodguys.jpg","store_name":"Goodguys.com","username":"cali_grrl","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered Kodak DX6490 on nov. 11. Nice webside very<br>easy to place the order. Took me about 5 min. to complete. That was the cheapest deal on the net $450.00 including everything. Camera arrived in 11<br>days, brand new and in perfect condition. ","link":"http:\/\/www.resellerratings.com\/store\/Goodguys\/comment\/107606#comment107606","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Goodguys.jpg","store_name":"Goodguys.com","username":"leosik","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"ordered a big screen TV from them and it was supposed to ship in 2-3 days. TV didnt come for 2 weeks","link":"http:\/\/www.resellerratings.com\/store\/Goodguys\/comment\/55152#comment55152","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Goodguys.jpg","store_name":"Goodguys.com","username":"ams30gts","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service. Ordered a Canon 10D; good price, no shipping or tax. Received in one week (as promised). Highly recommended!","link":"http:\/\/www.resellerratings.com\/store\/Goodguys\/comment\/92419#comment92419","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Goodguys.jpg","store_name":"Goodguys.com","username":"milwhoop","rating":"5"}, "single");){kind=link}
"I had checked their rating here prior to purchasing and was a little aprehensive to order thru them but the camera (Canon EOS 10D) was very hard to find ANYWHERE so when I saw they had the camera "in stock" I decided to give them a try. The rep who took my order "Jamie", said they had (12) units in stock when I placed my order and although they were going fast, he thought I had a pretty good chance of getting one. Well he was exactly right, I placed my order on a Wednesday, it shipped out on the following Monday and I received it on Thursday. Free shipping, no sales tax and I received a $100.00 instant coupon at the time of order.
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