We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > GoodMart

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
RatingsRating
Full Rating Profile
  • GoodMart

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 232 Madison Ave New York, NY 10016
    • Contact: info@goodmart.com
    • Phone: 212-792-0210
    • Customer Support: 877-402-6100
    • Business Hours: 9:00am - 6:00pm Mon-Fri
    • Fax: 212-792-0223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

104 Customer Reviews

Rating 2/10
1/5
2015-12-08

"I am very dissatisfied with Goodmart.com. They do not send any receipt for orders online and you will never know if your order actually went through or when it will be shipped or what the shipping cost will be. I ordered 3 expensive fixtures and got no response from them so I assumed that the order didn't go through a reordered again 1 week later. I was surprised to find that the first order came and then 1 week later a second 3 fixtures came. They never responded to my email inquiries and when I finally got customer service on the phone to authorize a return they said they would 'check into it'. They never got back to me so when I called again they said the manufacturer would not take the fixtures back. Now I'm out over $700 for the extra fixtures.
DO NOT ORDER FROM THIS COMPANY. They are only a broker based in NYC and if you need to return a product for any reason you will not be able to. They do not respond to email or send order confirmations, or invoices for products they sell.
"

This review was modified by caspers on December 08 2015 01:05:40 PM


Rating 2/10
1/5
2013-12-23

"Placed an order in the evening but realized I needed to change a part. Immediately added a note to it in their system requesting that they cancel it, then emailed customer service to make the same request.

Never heard anything back from them. Didn't even get a confirmation email about the order or my messages. Today the wrong parts arrived at my house.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2013-05-13

"Order was place on Sunday night. Received an email Monday morning saying that the item was shipped, and it was delivered on Tuesday. Very fast and courteous service. Thanks!"


No Avatar

Verified Customer
Rating 10/10
5/5
2013-05-06

"great service, and handled replacement of defective item promptly
thanks!
Paul
"


No Avatar

Verified Customer
Rating 10/10
5/5
2013-05-02

"Extremely satisfied with the quick delivery and customer service. I would highly recommend this company to anyone looking for those hard to find items.

Thanks again to the Goodmart Staff.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2013-04-03

"Max Hoover has been my contact at Goodmart and has always addressed my concerned and provided the best service possible. "


No Avatar

Verified Customer
Rating 10/10
5/5
2013-03-28

"Item arrived on time as described. Great seller. "


No Avatar

Verified Customer
Rating 10/10
5/5
2013-03-18

"Goodmart is about the only place where we found the bulb for our under cabinet lighting and at a reasonable price. Great service!"


Rating 10/10
5/5
2013-02-12

"I recently purchased a Phillips electrical part and found the price competitive and there was no minimum purchase. Shipping was fair and quick to arrive. I will diffidently do business again and recommend GoodMart as a reliable source of product. "

This review was modified by captain11 on February 19 2013 05:58:42 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2013-02-08

"quick delivery. Will order from them again"


No Avatar

Verified Customer
Rating 10/10
5/5
2013-01-25

"Great, prompt and friendly service, I would recommend to everyone!"


No Avatar

Verified Customer
Rating 10/10
5/5
2013-01-25

"great overall experience."


No Avatar

Verified Customer
Rating 10/10
5/5
2013-01-24

"Fantastic seller! Easy checkout process, fast shipping, and great products. Would definitely buy from again. Thanks for a painless transaction GoodMart!"


No Avatar

Verified Customer
Rating 10/10
5/5
2013-01-24

"VERY SATISFIED WITH GOODMART SERVICE"


No Avatar

Verified Customer
Rating 10/10
5/5
2013-01-22

"I bought some Sylvania 75W Par30 light bulbs. GoodMart was the cheapest that I found online after including tax and shipping and the shipping was sent and received promptly."


Ratings Calculation Change
Learn about Our Reviews

Share GoodMart's store rating

GoodMart is not a merchant member. If you're this merchant, learn more!

GoodMart is not a merchant member
GoodMart does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »