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"Took a LONG time for the glasses to get here. Nearly 14 days AFTER they shipped! Once they got here, they are still a little too big. These were for my daughters, and are the smallest frames they offer. I tried speaking with customer service about it both by email and live chat and all I got from the live chat customer service is that I need to use their sizing chart. Yes, I know that, but what happens if they are still too big and these are your smallest frames. All I got from her essentially is Goggles 4U is not responsible for mis sized frames. All I was looking for was advice as to how to help fit them better to my daughters face, not that I'm an idiot and don't know how to use their sizing charts. My daughter refuses to wear them, so I'm just out the money now. Guess I need to go to a brick and mortar glass dealer from now on to make sure the fit is OK and my daughter will wear them. Oh, by the way, this was on a second set of frames I had to order because the frames I originally ordered, they told me were defective, yet still listed on their website. If your testing says they are defective, don't list the style on your website. Now who's stupid?"
“Dear Rob,We highly regret that you were not satisfied with the size of the received pairs. Please check your email for the complete details regarding your issue.Regards,- Goggles4u”
"anti rellection is not good, both pair have a tiny spot in the center of the lens, 3 1/2 weeks is to long"
“Dear Customer,We sincerely apologize for the inconvenience. Please join us on 24/7 live chat with your order details so that we can resolve your issue in the best possible manner.Regards,- Goggles4u”
"Love the site. Couldn't afford to fill my prescription before. It took 6years to get new glasses. After fining the site l haved three pairs. And new glasses always make one feel better thatnk you and l have passed the site on to anyone who is looking for glasses at a wonderful price"
"The lenses keep falling out of the frames when the fastening screws loosen and pull out. I have retightened many, many times. It's maddening!"
“Dear Walter,We sincerely apologize for the inconvenience. Please join us on 24/7 live chat with your order details so that we can resolve your issue in the best possible manner.Regards,- Goggles4u”
"The glasses were great!....and the price was right! They took long to come but it was worth the wait. I would order more later if the price and quality stays the same!"
"Great product! I loved it"
"Your mostly(70%) get OK service and 70% quality products with G4U. Expect 1 month shipping and sometimes 2-3 months if there are any problems since G4U won't email you. So check your shipping status once a week. Overall, I've ordered 24 frames with various options. 4 of frames were sub-par and very easy to break. 4 of lens were misshaped and sub-par causing massive distortion. 8 of the frames are slightly misshaped even for 2 exact frames. G4U accepted some returns and apply future discounts to these issues,but you have report within a week after delivery or they will insult you with a 5% discount. I would buy from G4U depending on the frames,but I have to buy 2-3 frames to get the right fit. I likely buy from Zenni Optical next time since I've better things from them."
"Just a heads up to everybody, Do not use this company, they are scam artists with horrible customer assistance. They screwed up my order and really messed up my finances than did nothing to help claiming it wasn't there mistake when it clearly was. Just save yourself a bunch of time and headaches and steer clear of them!!"
“Dear Weston,As per our previous correspondences and records, you were just charged once and the other charges were just on hold from you back. Please check your email for complete details.Regards,- Goggles4u”
"After 30 days... I STILL DO NOT HAVE GLASSES!!!....These folks seem to do OK with single vison w/no option lenses but add bifocal or transitions, be prepared to wait, and keep waiting. They are NOT trustworthy and have no idea of customer service. I will NEVER use them again, and will tell my friends NOT to use them, in other words, these are BAD people."
“Dear Jay,We sincerely apologize for the delay. We would like to offer you an immediate replacement. Please join us on 24/7 live chat support to have your pair replaced.Looking forward for your co-operation.Regards,- Goggles4u”
"Great service, will use again."
"I love that I got anti-glare for free, my classes showed up quickly, and they look great!"
"There was a problem with my prescription but Goggles4U offered to send me a replacement. I'm assuming that it is as no cost to me since I live very far away."
"As a returning customer I cannot fault the service, choice and most importantly the overall cost of your glasses."
"Very pleased with my purchase. My order arrived on time, and was packaged well. I have saved lots of money buying glasses from this site. There is a wide variety of styles to choose rom and they are very low priced but the quality is high. Also the cost of postage and packaging is vey cheap."
"Very pleased with my glasses. I shall certainly use Goggles4u in future. My wife now has expressed an interest in ordering reading glasses for herself, and we have recommended your service to family and friends. "
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