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"Your mostly(70%) get OK service and 70% quality products with G4U. Expect 1 month shipping and sometimes 2-3 months if there are any problems since G4U won't email you. So check your shipping status once a week. Overall, I've ordered 24 frames with various options. 4 of frames were sub-par and very easy to break. 4 of lens were misshaped and sub-par causing massive distortion. 8 of the frames are slightly misshaped even for 2 exact frames. G4U accepted some returns and apply future discounts to these issues,but you have report within a week after delivery or they will insult you with a 5% discount. I would buy from G4U depending on the frames,but I have to buy 2-3 frames to get the right fit. I likely buy from Zenni Optical next time since I've better things from them."
"Just a heads up to everybody, Do not use this company, they are scam artists with horrible customer assistance. They screwed up my order and really messed up my finances than did nothing to help claiming it wasn't there mistake when it clearly was. Just save yourself a bunch of time and headaches and steer clear of them!!"
“Dear Weston,As per our previous correspondences and records, you were just charged once and the other charges were just on hold from you back. Please check your email for complete details.Regards,- Goggles4u”
"After 30 days... I STILL DO NOT HAVE GLASSES!!!....These folks seem to do OK with single vison w/no option lenses but add bifocal or transitions, be prepared to wait, and keep waiting. They are NOT trustworthy and have no idea of customer service. I will NEVER use them again, and will tell my friends NOT to use them, in other words, these are BAD people."
“Dear Jay,We sincerely apologize for the delay. We would like to offer you an immediate replacement. Please join us on 24/7 live chat support to have your pair replaced.Looking forward for your co-operation.Regards,- Goggles4u”
"Great service, will use again."
"I love that I got anti-glare for free, my classes showed up quickly, and they look great!"
"There was a problem with my prescription but Goggles4U offered to send me a replacement. I'm assuming that it is as no cost to me since I live very far away."
"As a returning customer I cannot fault the service, choice and most importantly the overall cost of your glasses."
"Very pleased with my purchase. My order arrived on time, and was packaged well. I have saved lots of money buying glasses from this site. There is a wide variety of styles to choose rom and they are very low priced but the quality is high. Also the cost of postage and packaging is vey cheap."
"Very pleased with my glasses. I shall certainly use Goggles4u in future. My wife now has expressed an interest in ordering reading glasses for herself, and we have recommended your service to family and friends. "
"Everything went very well, satisfied with the service and the glasses."
"Not completly satisfied but waiting yo see the outcome of the replacement pair."
"This company is incompetent. Do NOT buy from them. They say shipping is within 12 days but it does not come in time. To add insult, shipping costs $9.95 and thats not even FEDEX or DHL, thats normal postage. So they cannot track the parcel and have no idea how long it takes. Customer service is also pathetic. They have no idea how to treat customers - they accused me of being wrong about shipping times when the email clearly says within 12 days. They refused to acknowledge they were wrong and offered me a useless $5 credit to use on their site. I found this laughable as I will NEVER shop on this site again. SO in summary, rather pay a bit more on another site which is more reliable as these guys are cheap but they are obviously lacking in resources to adequately run the business."
“Dear Customer,We apologize for the inconvenience. Please contact at firstname.lastname@example.org with your complete order details. We assure you that the issue will be resolved in the best possible manner.Regards,- Goggles4u”
"There was a discrepency between my transcription of of ou prescriptions , the ones you received and the ones I received Who was responsable, I do not know. But the changes where on all the three prescriptions on my order But in trying to have an explaination of this to you was I nightmare. The continuous ( if not automatic) was... google4U is " not responsable ... not responsable.. This does not give a goog image of your after sale services. A bid review is more costly than a negociated refilling of a prescription."
"Very happy with Goggles4u, I'm ordering an other paie of eyeglasses today. Thanks"
"Second pair of glasses I've bought from goggles4u and although amazing for the price they are not as sturdy as the first pair I bought. Still can't believe how cheap they are though"
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