1,520 reviews
reply posted Jun-13-2013 “Dear Customer,
We sincerely apologize for the inconvenience. We would be more than happy to update your account with the previous details. We have recently moved to a new system, that is the reason previous accounts were sent to a backend. We have the details saved. You can contact us anytime to have the available one retrieved.
Regards,
- Goggles4u”
posted Jun-08-2013
reply posted Jun-08-2013 “Dear Nigel,
We highly regret that the pair broke. We would like to offer you an immediate replacement. Please join us on 24/7 live chat support to have it replaced.
Regards,
- Goggles4u”
posted Jun-07-2013
reply posted Jun-08-2013 “Dear Customer,
We regret to hear this. Please contact our 24/7 Customer service with the order number or email at: samantha@goggles4u.com. We will surely resolve this matter for you.
Sincerely,
Goggles4u Support”
"When I prepared to order my glasses I found that my account and all my access to previous purchase information had been deleted by the company. This was a great inconvenience and huge distraction which resulted in my having mistakenly ordered my glasses with tje incorrect tint, thus costing needless time and money."