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Stores > Go-Parts
  • Go-Parts Go-Parts Elite Status
    • Address: n/a
    • Contact: cs@go-parts.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.47/10 8.47/10
    Chance of future purchase: Rating 7.78/10 7.78/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 8.57/10 8.57/10
Voice your opinion! Review Go-Parts by clicking a star below.
Rating 10/10
5/5
2017-02-01

Thanks

"When I was having condensation in my tail light, I went to go-parts.com to purchase a new one. When I got the new one, I had the same issue as they helped me figure out my part number to know which of the 4 types of taillights I would need. With another purchase, they refunded me on the mistake I made as my last shipment of the taillight is working perfectly.

With the friendly and efficient services I felt good of myself to share these amazing services to everyone. Thanks again for your help. When I need any other parts, I will do business through go-parts.com
"

This review was modified by karljbos on February 03 2017 02:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-23

Great Experience!

"Very convenient find, great customer service online to make sure I was getting the correct part, and quick shipping. The part fit perfectly to my car. Thank you very much!"

This review was modified by traciasearls on January 25 2017 09:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-22

Excellent service

"Product came fast and was exactly what I was looking for. Will buy from them again if I need any more parts for my car."

This review was modified by sasha_sfd on January 24 2017 08:00:03 PM

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Verified Customer
Rating 10/10
5/5
2017-01-21

Great find

"Part was one forth the price at the dealership, and was the exact OEM part. Very well packaged for shipping and delivered quickly. Will definitely use them again, and highly recommend them!"

This review was modified by mikeapple322 on January 24 2017 12:02:13 AM

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Verified Customer
Rating 10/10
5/5
2017-01-21

Computer savvy

" I'm not good at using website, but yours was very easy to navigate. The payment process was really simple and I receive my part in a very timely fashion. Go parts. Yay I will be using your service again. Thank you"

This review was modified by stephenharden7511 on January 24 2017 12:02:08 AM

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Verified Customer
Rating 10/10
5/5
2017-01-16

product was spot on!

"The product was exactly as described and worked perfectly."

This review was modified by mikeevans on January 18 2017 06:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-15

"The part came as expected on time and at a good price."

This review was modified by margaretdiamond on January 17 2017 07:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-15

Ordering and delivery service was good, waiting to see how a return is handled.

"I recieved the rear-view mirror that I ordered. The service and delivery time was good. However, I ordered the mirror for wrong year of vehicle. My Daughter has a 2001 Explorer Sport-Track. I mistakenly assumed it was a 2005 model year vehicle. I didn't realize my mistake until my daughter came over and removed the old mirror and saw the difference. I will need to order another mirror for the correct model year. Can I please return the un-used mirror for some credit? It is un-used and I save the packaging that it was shipped in? Please let me know."

This review was modified by Rfinken1 on January 17 2017 10:57:20 AM
Rep reply posted Jan-17-2017

A rep from Go-Parts, goparts, has responded

“Hello Mr. Finken,

We would be happy to accept your return. Have you received the return instructions we sent? If you have not, please let us know at cs@go-parts.com. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

Thank You,
Go-Parts ”


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Verified Customer
Rating 10/10
5/5
2017-01-15

Quick and easy

"I was desperate for two headlight assembly units for my car. I live in Europe and Go-Parts were one of the only companies that deliver to an APO.

Thank you for the help!
"

This review was modified by gavcarter123 on January 17 2017 05:45:02 AM

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Verified Customer
Rating 4/10
2/5
2017-01-14

Delivered to late!

"I ordered the part on December 28th and was told 4-days for shipping. The part did not arrive until January 9th -- unfortunately this was after my son took the vehicle back to college for the new semester!"

This review was modified by jdecoste on January 17 2017 12:03:13 AM
+ Read user comments
Rep reply posted Jan-16-2017

A rep from Go-Parts, goparts, has responded

“Hello Ms. DeCosta,

We are sorry that we missed you when calling today. Our orders do take 1-3 business days to process and then 3-5 business days to arrive once shipped. We left a voicemail for you, and hope to hear back from you so that we can work to help get this resolved. Please let us know which approach you would like to take. Have a wonderful day.

Thank You
Go-Parts


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Verified Customer
Rating 2/10
1/5
2017-01-13

Wrong part delivered

"Does not fit 2007 model ford ranger"

This review was modified by vrbooks on January 17 2017 12:02:33 AM
Rep reply posted Jan-16-2017

A rep from Go-Parts, goparts, has responded

“Hello Mr. Burns,

As we are an American based company, our parts are designed for left-side driver cars. Unfortunately, they did place different mirrors on right-side drivers. We are sorry that was not the one you needed. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

Thank You
Go-Parts ”


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Verified Customer
Rating 10/10
5/5
2017-01-13

Hands down best online parts store

"Communication with company was great. No question ask, they send replacement parts faster than the original parts ordered.

very satisfied, will order parts from them again, and again, and again!
"

This review was modified by fc2215 on January 17 2017 12:02:30 AM

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Verified Customer
Rating 10/10
5/5
2017-01-13

Good

"Good service very fast shipping and no issues."

This review was modified by karasumachitose on January 17 2017 12:02:11 AM

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Verified Customer
Rating 10/10
5/5
2017-01-13

Great Shopping Experience!

"Great service, easy to use website and fast delivery to Canada! Thanks!"

This review was modified by tara_robertson3 on January 17 2017 12:01:51 AM

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Verified Customer
Rating 10/10
5/5
2017-01-12

3rd time bumper

"Thanks guys. Really appreciate the quality. Was able to get the job done with very little effort. All fastener holes were exactly where they needed to be. Pulled what was left of mine off and had the new one on in probably 2 hours. Very satisfied with the way it looks. Thanks again.. it was a pleasure doing business with you. "

This review was modified by rileymichael1362 on January 17 2017 12:01:18 AM

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