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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Go-Parts Go-Parts Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.45/10 8.45/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.88/10 7.88/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 7.00/10 7.00/10

3,276 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-01

"Part was perfect and arrived in a timely manner. I was very satisfied with the way it was packaged and the purchase. Thank you!"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"the part was exactily what I wanted put the side mirrow on the day I got it great thank you
"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"I had a cracked tail lamp cover on my 2013 Nissan Altima I wanted to replace and was quoted $300 from my dealership to get it fixed.

Instead, I ordered the part from Go-Parts and could not be any more happy that I have done so. The part came in a lot quicker than I expected and it was in perfect quality condition. My total order came out to $76 and I was able to replace it myself. So, thanks to Go-Parts, I saved well over $200.

My car looks brand new again. Thank you, Go-Parts!"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"Go-Parts did a fantastic job shipping and delivery was very quick!"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"Parts arrived on time and as described. Would purchase again. "


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Verified Customer
Rating 10/10
5/5
2015-07-31

"Very satisfied with the product & shipping!"


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Verified Customer
Rating 2/10
1/5
2015-07-30

"Sent me incomplete parts, took too long to fix and resend. Had to mail back fedex twice, got refund today THEY KEPT SHIPPING PAYMENT. Never shop with them again. DO NOT RECOMMEND."


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Verified Customer
Rating 6/10
3/5
2015-07-30

"you sent me the wrong part which I returned over a week ago and haven't heard from anyone!"


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Verified Customer
Rating 10/10
5/5
2015-07-30

"Very fast delivery, already installed, no time wasted."


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Verified Customer
Rating 10/10
5/5
2015-07-30

"excellent service the parts came fast and installation went smooth."


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Verified Customer
Rating 10/10
5/5
2015-07-30

"Shipping was quick and the mirror looks just like the OEM one."


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Verified Customer
Rating 10/10
5/5
2015-07-30

"Very smooth ordering and delivery. Replacement tail light is perfect match and nice quality. It was the Eagle Eye line."


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Verified Customer
Rating 2/10
1/5
2015-07-29

"I ordered directly with a live associate of the company got an order completion confirmation via email and waited and waited and waited. Finally I called and was told the item was on back order and that my credit card was credited for the charge shortly after the order was placed. I asked why no one contacted me so I could get the much needed part elsewhere and got a simple apology.
Absolutely no accountability!"

Rep reply posted Jul-30-2015

goparts, Go-Parts rep has responded

“Mr. Adams,

It was a pleasure speaking with you today. We are very sorry again that we were not able to get that part to you, and that you did not receive immediate notification of that refund being issued. We hope we are lucky enough for you to give us another opportunity to show the level of service that we are capable of. If there is ever anything we can help you with please let us know, and we hope you have a wonderful day.

Thank You,
Go-Parts”


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Verified Customer
Rating 8/10
4/5
2015-07-29

"The mirror I ordered for my 2010 Honda Accord sedan was not a perfect fit, but it works to my expectations and does not leak or move around."


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Verified Customer
Rating 8/10
4/5
2015-07-29

"great item !!!! great service !! thank you for your product !! "


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Go-Parts participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.