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Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.03/10 7.03/10
    Chance of future purchase: Rating 6.72/10 6.72/10
    Shipping & packaging: Rating 6.94/10 6.94/10
    Customer service: Rating 5.80/10 5.80/10
    Return/Replacement policy: Rating 3.65/10 3.65/10

2,500 Customer Reviews

Rating 10/10
5/5
modified review posted

"The service was fast and easy. I am very satisfied with the product and service."


Rating 8/10
4/5
modified review posted

"Experienced issues getting through to customer service to obtain initial RMA number. Phone lines my be a bit understaffed. However, I was finally greeted by a extremely helpful customer service rep who took the time to get to the bottom of my issue and left me feeling confident and satisfied. It nice to know there's still companies that take the time to listen, understand, and have the know how to problem resolve."


Rating 10/10
5/5
modified review posted

"Headlamp fit nicely in my Tacoma.
Package delivered timely.
If I need more parts you will hear from me again.
Thx
HB
"


Rating 6/10
3/5
modified review posted

"I got no emails of any kind after I purchased car parts. The Go-Parts website was useless. Neither the Log-on nor tracking by email address worked. After a couple of calls and registering a complaint with PayPal, the company responded to PayPal with a tracking number. After I got the wrong parts I ordered, I called and talked to Chis and ordered the correct parts. FedEx doesn't recognize the new tracking number Chris at Go-Parts gave me. I have called several times but no one answers my calls nor sends emails. I'm dreading their return service... hoping lawyers will not be needed. UPDATE: A Go-Parts person sent me an email today and after apologizing for the bad customer service was more than willing to conduct business in a business like manner and take care of their customer- Just like other very good businesses. UPDATE-2. OMG The second set of mirrors from Go-Parts have a different plug configuration than my stock car..."


Rating 10/10
5/5
modified review posted

"As advertised, quickly delivered, no issues! Will do business with them again"


Rating 2/10
1/5
modified review posted

"Ordered a side mirror for my car. Go-parts took payment out of account. Did not ship mirror for two weeks. No communication from Go-parts. "


Rating 2/10
1/5
modified review posted

"I received the wrong part. and haven't been able to talk to any customer service representative. the part i ordered was correct but i received the wrong part. I have been trying to return the part for several days but i havent recieved a call in which i requested. "


Rating 10/10
5/5
modified review posted

"Not only did the package arrive neatly and in a timely manner, Go-Parts actually put a video on YouTube on how to install the product I purchased. I'm very pleased with the transaction!"


Rating 8/10
4/5
modified review posted

"I ordered two head lights and only one was delivered. I called and left a message and an email, waited 24 hours and called. The gentleman was very helpful and told me that one was back ordered. It would seem to me that you all would have sent me an email to notify me of the back order. Also, the shipping was very expensive. I don't recall being asked when ordering if I had to have it 1 day delivery. May be I missed something. Just some suggestions. This is the second time I have ordered from you and will again."


Rating 10/10
5/5
modified review posted

"Order was correct and delivery was very timely."


Rating 10/10
5/5
modified review posted

"Very good service. Product delivered on time and in good shape.
Thanks.
"


Rating 10/10
5/5
modified review posted

"Fit perfect. Package well. Speedy delivery."


Rating 10/10
5/5
modified review posted

"The part fit, worked great and I saved $200. Way to go Go-Parts"


Rating 10/10
5/5
modified review posted

"good to deal will. fast shipping Thanks"


Rating 8/10
4/5
modified review posted

"Took a little while to ship out from the warehouse, not sure if that was from the holidays or not though since I ordered it right before 1/1/15. Great price though! "


Go-Parts is a Merchant Member! Learn more

Go-Parts is a merchant member
Go-Parts participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,902 merchant members.