Go-Part Reviews - go-part.com Ratings at ResellerRatings

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go-part.com

Automotive

Rating 7.78/10 1,087 reviews

7.78/100
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All Customer Reviews (1,102)


Rating 10/10 5/5
modified review posted Jun-10-2013

"I needed a passenger-side rear view mirror for my 2007 Honda Odyssey van. I called the local Honda Dealer and was quoted around $290 for part and installation. Thought this was a bit high so I found the Go-Part-Com site and found the mirror, ordered it for a total of $53.55 including shipping. It shipped quickly and I had it installed and working in about 15 minutes. There were no instructions but they are easily found on YouTube. Saved around $260.00, didn't have to make an appointment, drive to the dealership and wait around until they got to it. It looks great, works fine and was totally painless. I would recommend GO-PARTS with no hesitations. "

Rating 10/10 5/5
modified review posted Jun-08-2013

"Go-Part had the best online price for my Subaru headlight, the shipping fee was reasonable, the part arrived in just a few days and was in perfect condition, works great! Would recommend Go-Part
to anyone looking for a well priced car part."

Rating 2/10 1/5
modified review posted Jun-07-2013

"Purchased a radiator from go part in April. After about a week still hadn't had a tracking number for shipping. Called and called and emailed to see what the holdup was with the shipping. No response from Go-Part for DAYS. Finally after about two weeks was able to get ahold of someone who said they needed to verify my address. A couple days later still no shipping number. Manage to finally get ahold of someone they say the part is not in stock but they can send a cheaper part and refund me the difference. As of June 7th still no refund and haven't been able to get in touch with ANYONE at the company.

Prices are good, customer service is absolutely NONEXISTENT. I would not order from there again. If for some reason you have to get ahold of them (very likely) it is near impossible. Read the rest of the reviews."

modified review reply posted Jun-11-2013
gopartautoparts's Avatar
gopartautoparts, Go-Part rep has responded

“Eric,
I apologize for the inconvenience. I did some research and noticed that the situation has been taken care of. We apologize once again for the delay on taking care of this for you. If you have any questions or concerns please contact me at john.calderon@go-part.com.

Go-Part”

Rating 8/10 4/5
modified review posted Jun-04-2013

"Ordered tail light module for 2005 Prius. Very happy with price and time to deliver (about a week). Lens covers for turn signal (yellow) and back up light (white) were reversed, but it was a simple matter to pull out the lights and swap the lens covers."

Rating 10/10 5/5
modified review posted Jun-04-2013

"I am very satified with the side mirrors I purchased. I was also satified with the speed of the processing and delivery. I will check wth your company for any more car parts that I may need in the future. Thank you.

Earl Welch



i"

Rating 10/10 5/5
modified review posted Jun-03-2013

"Yes, I will use Go-Part again. Great service. I called in my order and the customer service person was very helpful."

Rating 2/10 1/5
modified review posted Jun-02-2013

"Never will use this again. Sucked! Shipping took 10 days!"

modified review reply posted Jun-11-2013
gopartautoparts's Avatar
gopartautoparts, Go-Part rep has responded

“Dylan,
I apologize for any inconvenience we may have caused. I have been in contact with you in regards to getting the situation resolved. Please contact me as soon as possible at john.calderon@go-part.com.

Go-Part”

Rating 10/10 5/5
modified review posted Jun-02-2013

"I previously wrote a derogatory report but now have recinded it. They have graciously taken care of my problems and for this I thank them very much. Kermit Keeley"

Rating 2/10 1/5
modified review posted Jun-01-2013

"Same here, never again! Left messages, sent emails but they don't return calls. No product. It's probably a couple guys running this crapy outfit. Brian's extension is #306 and there aren't any other extensions in that range ... I tried them. Also sent messages to John without a response. "

modified review reply posted Jun-11-2013
gopartautoparts's Avatar
gopartautoparts, Go-Part rep has responded

“Ian,
I apologize for any inconvenience we may have caused you. I have been attempting to get the problem resolved with you so please email me at john.calderon@go-part.com.

Go-part”

Rating 10/10 5/5
modified review posted Jun-01-2013

"You guys are awesome, my part arrived quickly and the passenger side power mirror work perfect and installed in minutes. i will always use you guys because your price beat all prices. Thanks"

Rating 10/10 5/5
modified review posted May-31-2013

"I am a first time customer of Go-Part and am pleased with their service. The part I order was 1/4 the price of what the deal was asking! It arrived within a few days, was packed appropriately, and fit perfectly on my car. I would definitely recommend using Go-Part."

Rating 10/10 5/5
modified review posted May-31-2013

"I ordered a side view mirror for my 2004 Trailblazer. After searching numerous auto part stores and web sites, Go-Part was the least expensive and most informed of them all. The ordering process was extremely easy and my part shipped within 24 hours. I received the part and installed it myself...thus saving $200+. I will continue to use Go-Part for future purchases."

Rating 10/10 5/5
modified review posted May-31-2013

"Ordering from Go-Part was easy and the part arrived quickly. I was impressed with the price and the product. "

Rating 10/10 5/5
modified review posted May-30-2013

"The part was a tailight lens assy for a 2005 Toyota Tacoma PU. It arrived in a reasonable amount of time after ordering and looks and works like an OEM part for a good price!

Thanks!

Terry"

Rating 10/10 5/5
modified review posted May-20-2013

"I ordered a tail light assembly for my Honda Accord. The part shipped quickly and the website was user friendly. I will definitely order parts from Go-Part.com in the future."

 
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