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Ratings & Trust

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Full Rating Profile
  • GlockStore.com
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 0.83/10 0.83/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 0.83/10 0.83/10
    Return/Replacement policy: 0.00/10

8 Customer Reviews

Rating 2/10
modified review posted

"Just purchased 2 glocks. I went on the glockstore website to order several items and was very disappointed. First time online purchase at the glockstore. I put the order in on Friday for over $260, called Friday while ordering online, I spoke with Doug and asked if there were any discounts for orders over 250. He explained that there is only free shipping. I received the glock brochure on Saturday a week and a half after ordering it. After looking over the brochure I noticed there was a 10% discount on orders over $150. I called on Monday to explain I placed an order on Friday and that I received a brochure on Saturday and asked about the 10% discount. I was told that its last years brochure (but it has all present cost for the items). Why send out last years brochure to a new customer and not explain when sending it out. Also it states orders would be shipped 48 hours after receiving. I asked Dave when my order would be shipped and he explained it would be shipped out 72 hours after receiving. To say the least, I don't think I will be ordering from them a second time, I will be looking for other websites for my future purchases. "

modified review This review was modified by Roman94 on April 21 2015 04:49:57 PM

Rating 2/10
modified review posted

"Very disappointed. Twice now I have ordered products from this site and each time my credit card is debited within 1 business day but you never hear from them. No shipment notification coming for over a week so I email them with the order # and I get a response back 2 days later that the product is backordered and they "HOPE" to have a shipment in about 10 days and then the order will be processed "ACCORDINGLY", whatever that means. Very disappointed in the customer service. There are way better places to buy GLOCK products."

Rating 2/10
modified review posted

"Bad quality control. I ordered a barrel in October 2014, the wrong one was sent to me. Had to return and wait another week.

I ordered a mount for a red dot site in December of 2014, I got sent a site pusher tool instead. Now, have to wait for the rma and the correct part. I am tempted to stop payment with my online banking account. In addition, I will find another company who has their act together

modified review This review was modified by bobatt1 on December 31 2014 10:24:51 PM

Rating 2/10
modified review posted

"HORRIBLE SERVICE. I kept calling to find out where my order was. First I was told the part was defective and they had to wait for new parts to come in. Then they told me that was not the case, it was because they thought I was going to send my gun in. Although when I placed the order I state very clearly that I was not going to send my gun. I asked to have the order overnighted to me since a month has gone by and nothing has been shipped out. They said there is no way they will pay the extra expense. THIS COMPANY IS HORRIBLE TO DEAL WITH."

modified review This review was modified by Petersfm on October 06 2014 10:09:26 AM

Rating 2/10
modified review posted

"AVOID this merchant!!!!!
There are plenty of reputable on-line dealers glockstore.com IS NOT one of them!
They don't tell you if an item is out of stock or back ordered until AFTER you give them your credit card information.
Customer service is non-existant so no way to cancel your order.
My credit card got charge 10 Months later for items I no longer want or need.
Horrible Business Practices! Shame on you glockstore.com
Please check Yelp reviews for this store but be sure to scroll to the bottom of the page and click the "filtered reviews" link. Most of the 59 filtered reviews are NEGATIVE! Gee, I wonder how that happened????

Rating 2/10
modified review posted

"This is fairly shady operation. I placed an order in January 2013, heard nothing for 8 months (despite several inquiries), then got a charge and received my order. The company does not respond to inquiries and does not answer the phone, thus giving customers no opportunity to cancel a long-pending order. Do some Googling before placing an order with this company. I wish I had. Order backlogs in the firearms industry are certainly not unusual these days, but some form of communication is to be expected when an order takes 8 months to fulfill."

Rating 2/10
modified review posted

"Ordered some accessories from them for my handgun. After 3 weeks, over 20 phone calls (all busy signals) and over 20 emails, I cannot reach anybody. I requested my order cancelled, and then they bill my card. I will never buy anything from this store ever again. "

Rating 10/10
modified review posted
ResellerRatings.com TOP REVIEWER!

"I am very happy with my experience with Glockstore.com. I ordered a G-19 locking block and some other OEM parts. The website performed as expected and the order was shipped the next day. I got all items as specified in the order. Shipping costs were not excessive, nor did I get charged extra shipping on a per item basis. I am 100% happy with my purchase from Glockstore and will consider them one of my normal sources for items such as this. "

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