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globalmediapro.com

Computer Hardware & Software

Rating 6.00/10 5 reviews
(28 lifetime reviews)

6.00/100 (6-month rating)
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All Customer Reviews (28)

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Rating 10/10 5/5
modified review posted Oct-20-2008

"I am trying to recoup a transfer for more that US$ 7,000 which was sent with what they say "wrong reference" (fact is, the reference was WITH an explanation of product requested, which they say their system does not recognice). After 5 months and dozens of mails, I cannot recoup my money."

modified review posted Oct-31-2008
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Globalmediapro, Globalmediapro rep has responded

“Our bank reversed this payment on the 27/10.”

Rating 10/10 5/5
modified review posted May-05-2009

"My comment has been removed as I am satisfied that my complaint is being dealt with by Globalmedia Pro."

modified review This review was modified by thomase on November 17 2009 04:23:53 PM
modified review posted May-14-2009
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Globalmediapro, Globalmediapro rep has responded

“The customer paid by check over the bank counter. We do not accept checks. Please only use wire or bank transfer.”

Rating 10/10 5/5
modified review posted Oct-28-2009

"GMP have offered me very good service and very good products at a good price, so no problems, I will buy from them again."

modified review This review was modified by Ellseworth Truth on October 29 2009 05:11:26 PM
modified review posted Nov-14-2009
Globalmediapro's Avatar
Globalmediapro, Globalmediapro rep has responded

“A Further Note about Globalmediapro and their unique payment system:

Globalmediapro has been delivering quality electronic products to professionals and consumers through the world for over nine years. In that time we have sent hundreds of thousands of orders and maintained a very high level of customer satisfaction overall.

http://www.trademe.co.nz/Members/Feedback.aspx?member=459362

Our customers buy from us because Globalmediapro offers some of the best prices available. This is achieved through automating our order processing system to reduce human interaction, human error and the subsequent increased cost to end user.

Further cost savings and processing efficiencies are gained by accepting only bank transfers as a payment method.

The unique payment model Globalmediapro has developed is considered highly innovative in the industry by both respected business media and banks. (http://globalmediapro.com/content/LatestNews) This successful model is maintained by choosing not to accept credit cards as a payment method. (http://globalmediapro.com/content/CanWePayByCreditCard)

The resulting savings are passed on to our customers earning Globalmediapro a reputation for offering some of the lowest prices on the market.

From a customer service perspective, we acknowledge that with the tens of thousands of orders we process annually it is inevitable that the occasional issue arise somewhere in our distribution channel.

It is important to note issues with orders represent a very small percentage of our total sales.

Equally important is the fact that we will continue to recognise, and attempt to resolve every one of them.

Globalmediapro website - http://www.globalmediapro.com/”

Rating 10/10 5/5
modified review posted Jun-02-2010

"Nice prices, nice service. GMP recommended for sure!"

modified review This review was modified by bluescorp on June 04 2010 02:50:55 AM
modified review posted Jun-02-2010
Globalmediapro's Avatar
Globalmediapro, Globalmediapro rep has responded

“Thank you for your comment. Sorry for the bad deal. We irrevocably booked delivery immediately after receiving your massage asking about price difference (the step #3). At the moment we did not know about your refund request. We process orders very fast. This time it was too fast...”

Rating 10/10 5/5
modified review posted Apr-05-2011

"I funded the store april the 27th for a Panasonic AG-AF100. I received the item bu DHL on the 3D of may in Belgium! Everything went perfect. I am delighted by the service and the camera as well!! I already own a Canon XH-A1S but this one is another world by the possibilities ( I have 11 Nikon lenses and, among them, the "3G ED" 14-24,24-70,70-200, and a 500mm/4 new one and a 24mm PC, new one also) It is really miraculous.
I formerly ordered a Canon XF-300 to renew my XH-A1S. But i had to cancel ( see my former comment) as the disposal was not evident. GMP counseled me to make up my mind again. So did I for my joy! I then studied the comment of Nigel Cooper ( DVuser: www.dvuser.co.uk, "Panasonic AG-AF101 HD Camcorder" ). This excellent pro had sent another comment abaout the coming soon Sony Nex. As the study for the Sony was bad, the one for the Pana. AG. was dithyrambic! Fully justified. The Pana is ready for your hand, every remark is just even if you must agree with the fact that it was a pre-serie model.
Thank you GMP. I'll recommend you and order again. "

modified review This review was modified by kellydoc on May 04 2011 10:40:54 AM
Rating 10/10 5/5
modified review posted Jul-14-2011

"Globalmediapro has fully refunded my purchase after it was discovered that the device had a factory fault (totally out of their control). I highly recommend Globalmediapro as a responsible and reliable company to deal with."

Rating 10/10 5/5
modified review posted Aug-20-2011

"first of all I would like to apologize for any damages and inconvenience I have caused Global media . I was extremely nervous after I have read all these reviews after I have made the payment. So I accidentally logged into my old account and saw an old order of mine with the 50 D on immediately I thought this was a scam and assumed they changed the order. I am so stupid , they did not change the order I just saw the older order. Globalmedia contacted me personally and explained this to me . They also told me that they have received my payment and will ship my camera immediately .So my camera is on the way and I am very sorry about my first review.
Yolandie Janse van Rensburg
yolandie@yjrphotography.co.za
0741209857"

Rating 10/10 5/5
modified review posted Dec-27-2011

"comment about globalmediapro: please see my ratings"

Rating 10/10 5/5
modified review posted Mar-15-2012

"After some initial difficulties communicating with GMP I am now very satisfied with the lengths they have gone to to resolve issues.

The products I have received from them have been excellent value and I'd happily shop there again.

I bought a Behringer mixing desk from GMP about three years ago and am still using it almost every day with no problems apart from normal wear and tear. The GMP price was close to half of what others were selling the same mixer for at the time.

More recently I received a large diaphragm studio condenser mic which I've reviewed here: http://www.globalmediapro.com/dp/A00VW4/Globalmediapro-MCS-1VAI-Studio-Condenser-Microphone/ This also represents excellent value for money."

Rating 10/10 5/5
modified review posted May-16-2012

"Payment for US Customers is done through a bank wire. I was extremely skeptical since it cost me an additional fee to wire money. After payment was made, I received an e-mail saying they would not be able to fulfill my order and I would receive a refund. I assumed I would be out the wire fee, which irritated me. I asked for a refund of the wire fee in addition to the product refund, and they gave it to me! They made the refund payment via PayPal so there were no more fees from my perspective. I'm not sure why PayPal isn't accepted as a method of payment since they have an account. If you would rather not pay by wire, I would suggest contacting Customer Service and ask if you can pay via PayPal. Overall, I was extremely impressed and pleased!"

 
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