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globalmediapro.com

Computer Hardware & Software

Rating 6.00/10 5 reviews
(28 lifetime reviews)

6.00/100 (6-month rating)
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All Customer Reviews (28)

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Rating 10/10 5/5
modified review posted May-16-2012

"Payment for US Customers is done through a bank wire. I was extremely skeptical since it cost me an additional fee to wire money. After payment was made, I received an e-mail saying they would not be able to fulfill my order and I would receive a refund. I assumed I would be out the wire fee, which irritated me. I asked for a refund of the wire fee in addition to the product refund, and they gave it to me! They made the refund payment via PayPal so there were no more fees from my perspective. I'm not sure why PayPal isn't accepted as a method of payment since they have an account. If you would rather not pay by wire, I would suggest contacting Customer Service and ask if you can pay via PayPal. Overall, I was extremely impressed and pleased!"

Rating 2/10 1/5
modified review posted May-15-2012

"i bought a hdv recorder that has hardly worked in the 6 months i have owned it. beware buying from globalmediapro as the cost is often hundreds of dollars more expensive to get it through customs if you live in australia.

the playback on the recorder doesn't work. its been 6 months since i bought it and even though they say they give you a 12 month warranty they are refusing to fix it as i plugged the i-link into the computer while the computer was on. this has nothing to do with the playback function.

an update to this 100% truthful review that i wrote. i received this threat from globalmediapro that if i do not remove it they will be taking legal action for costs damaging their reputation against me. never mind my loss of income over the last 6months after being charged over $1500 for a recorder that has never worked properly. no wonder they are NOT an AUTHORISED sony dealer.

no faults were caused by the i-link. how you would guess at this from another country to absolve yourself of responsibility is completely unethical. i have not misused or damaged the equipment. it has been like this since the day i bought it but that doesn't suit you does it."

modified review This review was modified by adam74 on May 18 2012 09:08:14 PM
modified review posted May-23-2012
Globalmediapro's Avatar
Globalmediapro, Globalmediapro rep has responded

“The Terms of Trade on our website explicitly explains our position
regarding faults caused by IEEE-1394 hot-plugging:

6.5. The Customer should ensure that the IEEE-1394 interface on
Products is only connected when all devices that the Product is being
connected to are switched off, regardless of what the manufacturer's
manual may provide. GMP shall not be responsible for the repair of
Products or any direct or indirect loss, damage or costs that the
Customer may incur if this requirement is not met.

Additionally, Globalmediapro guarantee does not cover equipment misuse and damages.”

Rating 10/10 5/5
modified review posted Mar-15-2012

"After some initial difficulties communicating with GMP I am now very satisfied with the lengths they have gone to to resolve issues.

The products I have received from them have been excellent value and I'd happily shop there again.

I bought a Behringer mixing desk from GMP about three years ago and am still using it almost every day with no problems apart from normal wear and tear. The GMP price was close to half of what others were selling the same mixer for at the time.

More recently I received a large diaphragm studio condenser mic which I've reviewed here: http://www.globalmediapro.com/dp/A00VW4/Globalmediapro-MCS-1VAI-Studio-Condenser-Microphone/ This also represents excellent value for money."

Rating 2/10 1/5
modified review posted Mar-04-2012

"NOT recommended !
Items ordered on Feb 18, 2012.
Quote stated delivery by UPS within 4-5 days after payment.
Payment received statement on Feb 22, 2012.

Request for tracking no.
Globalmediapro sends tracking information.

Shocked by realizing that courier service is not UPS, but EMS.
Globalmediapro violated sales contract without notice departing from UPS courier service to EMS instead.
From the email correspondence we received, we could not locate any statement by Globalmediapro about the country of origin for the shipment.

Tracking no. not correct, no tracking possible.
Inquiry about wrong number, received correct no.

Tracking information reveals country of origin, Taiwan.
Thus, delivery very unlikely within 4-5 days: EMS courier, standard postal service customs processing, etc.

Communication about inacceptable delivery times due to violation of sales contract depating from UPS.
Suggestions to get a timely solution by sending out again using UPS were not even considered.

We would not have ordered if we knew that Globalmediapro even considered a different courier service for experience.

Till today Mar 04, 2012 no delivery of goods.

Much time devoted to email correspondence with Globalmediapro without getting anywhere close to their advertisement to deliver within "4-5 days", no explanation from their side why they do not adhere to contract. No compensation offered, not agreed on proposal for alternative shipment by UPS with return policy for the EMS shipment, whenever it might be delivered.

Conclusion. NOT recommended."

modified review posted Mar-06-2012
Globalmediapro's Avatar
Globalmediapro, Globalmediapro rep has responded

“The order was paid on the 22nd and it was dispatched by the manufacturer on the 23rd. The parcel arrived to the country on the 25th. EMS made 2 unsuccessful delivery attempts so far.”

Rating 10/10 5/5
modified review posted Dec-27-2011

"comment about globalmediapro: please see my ratings"

Rating 10/10 5/5
modified review posted Aug-20-2011

"first of all I would like to apologize for any damages and inconvenience I have caused Global media . I was extremely nervous after I have read all these reviews after I have made the payment. So I accidentally logged into my old account and saw an old order of mine with the 50 D on immediately I thought this was a scam and assumed they changed the order. I am so stupid , they did not change the order I just saw the older order. Globalmedia contacted me personally and explained this to me . They also told me that they have received my payment and will ship my camera immediately .So my camera is on the way and I am very sorry about my first review.
Yolandie Janse van Rensburg
yolandie@yjrphotography.co.za
0741209857"

Rating 10/10 5/5
modified review posted Jul-14-2011

"Globalmediapro has fully refunded my purchase after it was discovered that the device had a factory fault (totally out of their control). I highly recommend Globalmediapro as a responsible and reliable company to deal with."

Rating 2/10 1/5
modified review posted Jun-07-2011

"I'm very unhappy about Globalmediapro and I strongly disencourage all people to buy at this online shop.
I have place an order and made the payment on the 22nd March 2011. It was finally processed on 19th April.Partial shipment send on 24 April.Next item on 25 May. Last item is now suddenly not available (6 June 2011).

My problem with Globalmediapro is that they list an item as "In stock" but source this item only once payment was made into their bank.
Their is a complete lack of communication and false delivery dates promissed."

modified review posted Mar-07-2012
Globalmediapro's Avatar
Globalmediapro, Globalmediapro rep has responded

“The order was placed on the 22nd of March but the payment only arrived on the 18th of April and by the time the "In Stock" information was almost a month old.
We do not promise delivery date - we only give estimated delivery time and we ask our customers to pay fast.”

Rating 2/10 1/5
modified review posted May-11-2011

"The item finally arrived today, over two weeks from date of order. It was in good condition.
I will say no more other than Globalmediapro, be more communicative and I think half your problems will go away.
"

modified review This review was modified by Copto on May 15 2011 11:50:17 PM
modified review posted Mar-07-2012
Globalmediapro's Avatar
Globalmediapro, Globalmediapro rep has responded

“The order was delayed because of the May public holidays. Depending on the product origin and the destination country local holidays may affect delivery schedule.”

Rating 10/10 5/5
modified review posted Apr-05-2011

"I funded the store april the 27th for a Panasonic AG-AF100. I received the item bu DHL on the 3D of may in Belgium! Everything went perfect. I am delighted by the service and the camera as well!! I already own a Canon XH-A1S but this one is another world by the possibilities ( I have 11 Nikon lenses and, among them, the "3G ED" 14-24,24-70,70-200, and a 500mm/4 new one and a 24mm PC, new one also) It is really miraculous.
I formerly ordered a Canon XF-300 to renew my XH-A1S. But i had to cancel ( see my former comment) as the disposal was not evident. GMP counseled me to make up my mind again. So did I for my joy! I then studied the comment of Nigel Cooper ( DVuser: www.dvuser.co.uk, "Panasonic AG-AF101 HD Camcorder" ). This excellent pro had sent another comment abaout the coming soon Sony Nex. As the study for the Sony was bad, the one for the Pana. AG. was dithyrambic! Fully justified. The Pana is ready for your hand, every remark is just even if you must agree with the fact that it was a pre-serie model.
Thank you GMP. I'll recommend you and order again. "

modified review This review was modified by kellydoc on May 04 2011 10:40:54 AM
 
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