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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11 Harbor Park Drive
    • Contact: service@globalindustrial.com
    • Phone: 1-888-978-7759
    • Customer Support: 1-888-628-3466
    • Business Hours: n/a
    • Fax: 1-888-381-2868

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.25/10 7.25/10
    Chance of future purchase: Rating 7.06/10 7.06/10
    Shipping & packaging: Rating 6.88/10 6.88/10
    Customer service: Rating 6.18/10 6.18/10
    Return/Replacement policy: Rating 5.79/10 5.79/10

4,928 Customer Reviews

Rating 10/10
5/5
modified review posted

"On time delivery, product matched discription, very pleased! Thank You! Jim"


Rating 10/10
5/5
modified review posted

"Very easy to order, delivery sooner than I expected!"


Rating 4/10
2/5
modified review posted

"Two of the items we ordered did not get ordered from your vendor due to a string of errors. The pallet wrap and small stretch wrap dispenser/wrap were needed for a shipment out and they took two weeks to arrive. We've since returned the box since we had to buy locally to get our pallet shipped. Janel did her best with this problem, but she wouldn't have had to worry with it at all if the order had been processed correctly initially. Janel did a fabulous job and we will use Global again due to her follow through and dedication."

modified review Rep reply posted Oct-21-2014

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback in regard to your shopping experience with us.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


Rating 10/10
5/5
modified review posted

"Item received was as described. Good value for the price.
Quick delivery. Thanks much.
"


Rating 10/10
5/5
modified review posted

"Timely delivery. Very good product at a reasonable price. Expensive delivery charges."


Rating 10/10
5/5
modified review posted

"The site was easy to maneuver, I was able to find what I was looking for within my price range and delivery was quick."


Rating 8/10
4/5
modified review posted

"satisfied with the products - we just had to wait on the key boxes they were out of stock."


Rating 10/10
5/5
modified review posted

"Great quality at great price packing of product was great and received ontime"


Rating 10/10
5/5
modified review posted

"The product I received was great and it fits perfectly.The ordering was easy to do on the computer. The color is just what we were looking for."


Rating 10/10
5/5
modified review posted

"I was very happy to find the luggage carts online. They are exactly what I wanted. Every person I talked with at Global was very helpful.

Thank you,
"


Rating 10/10
5/5
modified review posted

"Marlina was very helpful on the phone. We will be doing business again with global.
Thank you
"


Rating 10/10
5/5
modified review posted

"Order was filled promptly, product came packaged adequately and as ordered. The price was the best of all sites reviewed and I am likely to purchase these units again."


Rating 10/10
5/5
modified review posted

"Super fast, great products! Will shop with them again."


Rating 4/10
2/5
modified review posted

"The product- Door strips were cut to different lengths. Noticeable when installed. Customer said this is warehouse will be alright. Did not return product."

modified review Rep reply posted Oct-21-2014

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback.

We have processed a credit for your dissatisfaction of the product received. Please allow 30 business days for the refund to be applied back to your original method of payment.

We appreciate your business.”


Rating 10/10
5/5
modified review posted

"it was so easy to maneuver around your website. when i specified what i was looking for, it gave me the most obvious & best match. for ordering online, this was a very nice experience."


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Global Industrial is a merchant member
Global Industrial participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.