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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11 Harbor Park Drive
    • Contact: service@globalindustrial.com
    • Phone: 1-888-978-7759
    • Customer Support: 1-888-628-3466
    • Business Hours: n/a
    • Fax: 1-888-381-2868

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.25/10 7.25/10
    Chance of future purchase: Rating 7.05/10 7.05/10
    Shipping & packaging: Rating 6.82/10 6.82/10
    Customer service: Rating 6.08/10 6.08/10
    Return/Replacement policy: Rating 5.79/10 5.79/10

4,951 Customer Reviews

Rating 10/10
5/5
modified review posted

"It was excellent to do business with Global Industrial. I can highly recommend them to do business with."


Rating 10/10
5/5
modified review posted

"Arrived as scheduled. Ladder was as described. Very happy customer!!"


Rating 10/10
5/5
modified review posted

"Merchandise served our need and I plan to buy several more. Sipped on a timely basis."


Rating 10/10
5/5
modified review posted

"I received the 10 foot sand bag very timely. It seems like it will work well, although I have not put it to use yet. "


Rating 10/10
5/5
modified review posted

"Fast and speedy delivery."


Rating 10/10
5/5
modified review posted

"Everything was received in a timely fashion and as advertised."


Rating 10/10
5/5
modified review posted

"Great delivery and quality product at a good price,
I was able to get the exact sizes of metal shelving both in height and width, You just don't get this kind of option at the big box store. Prices with shipping was eq. I think the quality was better as well, Little items like numbering the sections on the posts that made it easier to assemble, or the extra hardware pieces so you never run short.
"


Rating 10/10
5/5
modified review posted

"I love my new industrial work bench from Global Industries. It was a snap to put together and all parts were included. Very happy with the price and service from Global."


Rating 10/10
5/5
modified review posted

"Order came very quickly and was what I expected
thank you -- good service
"


Rating 10/10
5/5
modified review posted

"The product was delivered in more than a timely fashion. It arrived several days ahead of schedule. The product seems to be of very good value. I would definitely recommend them and will use them again in the future. I have already spread the word in our fabrication shop in regards to this company."


Rating 2/10
1/5
modified review posted

"Yes I did finally receive my order, after contacting Global and making them track it down. And finely Get it shipped!
As for my order it is what I wanted. Received in good shape.

P.S. Global SUCKS!
"

modified review Rep reply posted Oct-23-2014

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback in regard to your shopping experience with us.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


Rating 10/10
5/5
modified review posted

"Items shipped quickly and were exactly what we had expected."


Rating 10/10
5/5
modified review posted

"Totally satisfied. Great service."


Rating 10/10
5/5
modified review posted

"Product was very easy to find and order. The items were delivered several days before expected. "


Rating 2/10
1/5
modified review posted

"Still haven't gotten my order."

modified review Rep reply posted Oct-24-2014

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback.

We are showing that one of the items that was ordered was temporarily backordered and should be shipped by October 27th. We make every effort to avoid delays however, on occassion, demand does exceed supply.

Wwe apologize for the delay and thank you for your business.”


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Global Industrial is a merchant member
Global Industrial participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.