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Stores > Global Industrial

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Global Industri Global Industrial Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11 Harbor Park Drive
    • Contact: service@globalindustrial.com
    • Phone: 1-888-978-7759
    • Customer Support: 1-888-628-3466
    • Business Hours: n/a
    • Fax: 1-888-381-2868

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.96/10 6.96/10
    Chance of future purchase: Rating 6.50/10 6.50/10
    Shipping & packaging: Rating 5.93/10 5.93/10
    Customer service: Rating 5.18/10 5.18/10
    Return/Replacement policy: Rating 4.78/10 4.78/10

20,070 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-25

Smooth Process

"Ordering to delivery was a very easy process"


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Verified Customer
Rating 10/10
5/5
2016-05-23

Strong and durable locker

"I love my new locker from Global Industrial. I painted the shelves inside red and the outside sapphire blue. looks phenomenal!"


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Verified Customer
Rating 10/10
5/5
2016-05-23

they did great!

"i ordered about four lockers for our school, not only were they just right but they were also the cheapest lockers that we could find! they even delivered right to our school."


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Verified Customer
Rating 10/10
5/5
2016-05-22

Global Greatness!!

"Really have enjoyed working with Global. Great responsive company!

Our contact Tom Palmese is SUPER!!! I am the new Plant Manager at Sproul. We are in process of re-doing / updating many things. One of the larger items will be all our office and conference room furniture. Thanks to your service and responsiveness, you can expect big orders from me over the next three months. Tens of thousands of dollars.


Thanks,

Paul R. Erb
"


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Verified Customer
Rating 8/10
4/5
2016-05-20

Shipping fix

"everything is easy to find and delivery is always FAST! My only problem is with the cost of shipping, sometimes it is almost as much as the order. I didnt order first aid kits because shipping was half the price of the kit!"


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Verified Customer
Rating 10/10
5/5
2016-05-19

"BEST RAINCOAT EVER!! WON'T USE PONCHOS AGAIN IF I CAN HELP IT! ABSOLUTEY PERFECT! PLANNING ON BUYING MORE - NEED BACKUPS"


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Verified Customer
Rating 8/10
4/5
2016-05-19

"other than not being able to get in contact with a customer representative, the selection and delivery time was great "


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Verified Customer
Rating 10/10
5/5
2016-05-18

Pleased in the Pacific Ocean!

"We are a small preschool that is separated from the "mainland" by lots of water! Often times we can not find the supplies we need locally and Global Industrial has been very customer friendly in helping us get product to us. They also guarantee their merchandise and that has been very helpful on the few occasions we have found product to be faulty.
Aloha,
Claire
"


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Verified Customer
Rating 10/10
5/5
2016-05-18

Great product

"Exactly what we needed when we needed it! "


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Verified Customer
Rating 10/10
5/5
2016-05-17

"the customer service is great
"


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Verified Customer
Rating 10/10
5/5
2016-05-17

Speedy Customer Service

"I ordered a product from Global Industrial and the customer service was wonderful. The product arrived in record time and the price was great. I really appreciated the honesty and quick response of this company. Thanks!!!"


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Verified Customer
Rating 4/10
2/5
2016-05-16

Simple Order

"We ordered three shelving units and we did not receive all the brackets. It should have been simple but we have not receive everything. When we called Global they said they had to get a response from their manufacturer. Could take 24 to 48 hours for a response. But we need our product and we should not have to wait that long for a response. In my business I wish I could pass the buck to someone else for a response to resolve an issue. We called Friday afternoon and still no response as of Monday.

At this time I do not know if I will use Global again.
"


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Verified Customer
Rating 10/10
5/5
2016-05-13

They Did It!

"Great Customer Service! Easy ordering online!
The product arrived on time! Within a few days!
Did not have any missing items!
Will order again!
Thanks!
"


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Verified Customer
Rating 10/10
5/5
2016-05-13

Always helpful!

"Global continues to provide helpful assistance in selecting the correct product for our needs."


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Verified Customer
Rating 10/10
5/5
2016-05-13

Fast and Easy!

"Every order has been easy and the orders arrive fast. We have ordered several of the Evaporative Coolers and have been very pleased with how easy it is to place an order and the orders always arrive quickly. Love it!"


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Global Industrial participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,590 merchant members.