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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Global Industri

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11 Harbor Park Drive
    • Contact: service@globalindustrial.com
    • Phone: 1-888-978-7759
    • Customer Support: 1-888-628-3466
    • Business Hours: n/a
    • Fax: 1-888-381-2868

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.69/10 6.69/10
    Chance of future purchase: Rating 6.52/10 6.52/10
    Shipping & packaging: Rating 6.39/10 6.39/10
    Customer service: Rating 5.57/10 5.57/10
    Return/Replacement policy: Rating 4.47/10 4.47/10

11,839 Customer Reviews

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Verified Customer
Rating 2/10
1/5

"Returned damaged merchandise upon reporting to Globe.......have not had any response in a month-since order placed. Am proceeding with disputed charge with Credit Card Visa. What a way to run a business! I will take them to Small Claims Court to claim my expenditure of $306.90 if necessary"


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Verified Customer
Rating 2/10
1/5

"My order sat for a month saying awaiting shipment. Took a call to customer service to find out it was on back order for an additional month. That's months back order for something that was supposedly in stock. "


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Verified Customer
Rating 10/10
5/5

"got what I needed, packaged well, and on time"


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Verified Customer
Rating 10/10
5/5

"Item was exactly as described and shipping was excellent!"


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Verified Customer
Rating 10/10
5/5

"Their service was great!!!"


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Verified Customer
Rating 10/10
5/5

"This was a deck table umbrella. This umbrella was less expensive than the four previous umbrellas I have purchased, AND it is larger and obviously better made.
It was promptly delivered and well packaged.
Thank you for a very satisfactory purchase and transaction.
"


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Verified Customer
Rating 10/10
5/5

"Good job shipping quickly and got here fast. good job"


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Verified Customer
Rating 10/10
5/5

"My fan was delivered to the wrong address. When I called Global, the customer service rep kept me on the line while we talked to the courier together."


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Verified Customer
Rating 10/10
5/5

"Item arrived on time and in perfect condition. It works as advertised. Very satisfied.
"


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Verified Customer
Rating 10/10
5/5

"Packaged well, quick delivery. "


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Verified Customer
Rating 10/10
5/5

"They had what I needed. It was easy to find. The checkout process was smooth. Delivered as promised."


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Verified Customer
Rating 10/10
5/5

"The produce was easy to find on the website, it was delivered on time and in good shape and it works in the way I had hoped!"


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Verified Customer
Rating 4/10
2/5

"I paid an extra $20 to receive a call 24 hours before delivery. No call was made and the trucker showed up on the day we are closed. The custodian opened the office and accepted the delivery without inspecting. One of the panels is damaged and after 2 1/2 weeks i am still waiting for it to ship. The $20 was returned, but this has pushed my schedule off by almost 3 weeks. "


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Verified Customer
Rating 10/10
5/5

"Fast shipping. Excellent quality and exceptional value!"


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Verified Customer
Rating 10/10
5/5

"Our A/C was delivered within a few short days! We did have one issue with some slight damage that happened in transport. I contacted Customer Service and had our problem resolved, thanks to Carrie, in less than a week. She also answered several questions with courtesy, respectfulness and knowledge. Excellent experience. Thank you!"


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Global Industrial is a merchant member
Global Industrial participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,847 merchant members.