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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11 Harbor Park Drive
    • Contact: service@globalindustrial.com
    • Phone: 1-888-978-7759
    • Customer Support: 1-888-628-3466
    • Business Hours: n/a
    • Fax: 1-888-381-2868

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.20/10 7.20/10
    Chance of future purchase: Rating 7.16/10 7.16/10
    Shipping & packaging: Rating 7.37/10 7.37/10
    Customer service: Rating 6.89/10 6.89/10
    Return/Replacement policy: Rating 5.47/10 5.47/10

4,576 Customer Reviews

Rating 10/10
5/5
modified review posted

"Awesome Service and Quality!!"


Rating 10/10
5/5
modified review posted

"Even though there was a little damage to the product, it was not enough to warrant a return. Shipping was timely, assembly was easy, and the finished product is exactly what I was looking for."


Rating 10/10
5/5
modified review posted

"was very good and fast and had no problem order on line and i will keep ordering from there,the price was better then any were else."


Rating 10/10
5/5
modified review posted

"The whole process was very easy. I received my order quickly. The product was very well made."


Rating 10/10
5/5
modified review posted

"Extremely quick service! My order arrived the next day."


Rating 10/10
5/5
modified review posted

"Kept us informed every step of the way"


Rating 10/10
5/5
modified review posted

"Good web site, excellent packing,fast and accurate delivery"


Rating 10/10
5/5
modified review posted

"Prompt delivery; product as advertised"


Rating 10/10
5/5
modified review posted

"Timely delivery but boy what a lot of screws, niceist part was all the pieces were stamped with a number to where they belonged, thanks you..."


Rating 10/10
5/5
modified review posted

"Love how fast and efficient our delivery was made! The quality was wonderful!!"


Rating 4/10
2/5
modified review posted

"you cancelled my order without asking me for an address you could ship to"

modified review Rep reply posted Sep-16-2014

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback in regard to your shopping experience with us.

We are not capable of making changes to orders once they have been released for processing.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


Rating 2/10
1/5
modified review posted

"Not received my order yet. I have emailed customer service but I have not been able to get a response. Can someone tell me where my order is?"

modified review Rep reply posted Sep-16-2014

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback.

We are showing that the items that were ordered are temporarily backordered and should be shipped within the next 4 - 5 weeks. We make every effort to avoid delays however, on occassion, demand does exceed supply.

Please be advised that you have not been billed for the unshipped items so you may contact Global at any time to cancel the backordered items.

Thank you for your business.”


Rating 10/10
5/5
modified review posted

"Easy to order,very fast delivery. very satisfied with your service"


Rating 10/10
5/5
modified review posted

"Very easy to order and fast shipping!"


Rating 8/10
4/5
modified review posted

"your products are great but you rebate process is slow and cumbersome. i followed their instructions for the rebate(quick rebate) and there is still no tracking information on the site. very frustrating. it just takes too long"


Global Industrial is a Merchant Member! Learn more

Global Industrial is a merchant member
Global Industrial participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.