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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11 Harbor Park Drive
    • Contact: service@globalindustrial.com
    • Phone: 1-888-978-7759
    • Customer Support: 1-888-628-3466
    • Business Hours: n/a
    • Fax: 1-888-381-2868

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.80/10 6.80/10
    Chance of future purchase: Rating 6.85/10 6.85/10
    Shipping & packaging: Rating 6.12/10 6.12/10
    Customer service: Rating 5.37/10 5.37/10
    Return/Replacement policy: Rating 4.29/10 4.29/10

5,900 Customer Reviews

Rating 10/10
5/5
modified review posted

"We ordered the water filter replacement for our Maytag refrigerator. Was 1/2 the cost we have previously paid and works just great! Very pleased."


Rating 10/10
5/5
modified review posted

"The product was delivered quickly. The price was the lowest I had found after researching for weeks. We probably could have used the 10' shed, but this was exactly as advertised. No surprises. Also, they easily accommodated a change in shipping addresses."


Rating 4/10
2/5
modified review posted

"SHIPPING SEAMED A LITTEL HIGH THEN DELEVERY TOOK FOREVER"

modified review Rep reply posted Jan-28-2015

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback in regard to your shopping experience with us.

We appreciate your business and apologize for your dissatisfaction.”


Rating 10/10
5/5
modified review posted

"Easy to order. Quick delivery. Warms well!"


Rating 10/10
5/5
modified review posted

"Very good service, on time and quick. "


Rating 10/10
5/5
modified review posted

"The product was reasonably priced, arrived speedily, was easy to order and was of good quality. I would definitely order from Global Industrial again."


Rating 2/10
1/5
modified review posted

"a online chat with global I was told this part was what was needed to fit a motor shaft size 1.125" but when I received it the ID was1.120" , .005" too small , I emailed the co. and could not get any help not even a offer of a return shipping or any, so I just "ate" the part and order from another sight.

bill bolton
"

modified review Rep reply posted Jan-27-2015

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback.

We have processed a credit for the order of the incorrect item that should refund back to your original method of payment within 30 business days.

We appreciate your business.”


Rating 10/10
5/5
modified review posted

"The chair I ordered is all around very comfortable as I was specifically looking for proper support for lumbar, arms and sufficient cushion for sitting 8 hours or more. The chair was fairly easy to assemble, though I did have to have someone assist on connecting the back to the bottom. "


Rating 10/10
5/5
modified review posted

"Large trash containers arrived promptly and in tack with the top (ordered separately)! Thank you. "


Rating 10/10
5/5
modified review posted

"Fast delivery and very professional"


Rating 10/10
5/5
modified review posted

"very satisfied, fast delivery and good pricing "


Rating 2/10
1/5
modified review posted

"We ordered this material on 1/6/15, delivery promised 1 week. We had to call on the 21st to find out what the status was. Today we have been informed that this item has been discontinued. It took 20 days of waiting to find this out.
Not acceptable. Very poor customer service.
"

modified review Rep reply posted Jan-27-2015

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback in regard to your shopping experience with us.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


Rating 10/10
5/5
modified review posted

"Global Industrial always has a great variety of options at the best prices. I can count on Global to deliver my purchased products quickly."


Rating 10/10
5/5
modified review posted

"Love the bulletin board! The price was right and the quality perfect! Looked at many other websites and this was the best price. The shipping was a little pricey but even with that included the price still beat other stores."


Rating 6/10
3/5
modified review posted

"I have not had an opportunity to use the board. It was slightly damaged in shipping. Please ask again later."


Global Industrial is a Merchant Member! Learn more

Global Industrial is a merchant member
Global Industrial participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,902 merchant members.