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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11 Harbor Park Drive
    • Contact: service@globalindustrial.com
    • Phone: 1-888-978-7759
    • Customer Support: 1-888-628-3466
    • Business Hours: n/a
    • Fax: 1-888-381-2868

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.15/10 7.15/10
    Chance of future purchase: Rating 6.92/10 6.92/10
    Shipping & packaging: Rating 6.48/10 6.48/10
    Customer service: Rating 6.09/10 6.09/10
    Return/Replacement policy: Rating 5.56/10 5.56/10

5,238 Customer Reviews

Rating 4/10
2/5
modified review posted

"I had to order this product twice. The first time I waited over a week and received nothing, I then checked on my order and it said it was canceled. I reorderd and am not very satisfied witht the product. "

modified review Rep reply posted Nov-20-2014

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback in regard to your shopping experience with us.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


Rating 2/10
1/5
modified review posted

"One item has been in a status of shipped for aeons and I can't track it on the website.

The other item has fallen into some sort of pending black hole
"

modified review Rep reply posted Nov-20-2014

GlobalIndustrial2, Global Industrial rep has responded

“Thank you for your feedback in regard to your shopping experience with us.

We are showing that one of the items ordered was delivered on November 19th and the second item shows out for delivery today, November 20th.

We appreciate your business.”


Rating 10/10
5/5
modified review posted

"Good Job, delivered what I ordered as expected."


Rating 8/10
4/5
modified review posted

"Not as fast as Amazon, but exactly as promised"


Rating 10/10
5/5
modified review posted

"Otto my inside associate is always extremely helpful and goes out of his way to take care of us!! "


Rating 10/10
5/5
modified review posted

"Desk chair arrived promptly. Assembly instructions were easy to follow. Adjusting back, height and arm position is easy and very flexible. A very comfortable desk chair."


Rating 10/10
5/5
modified review posted

"Got it good condition and as ordered "


Rating 10/10
5/5
modified review posted

"Great job guys and gals. Will be purchasing from them often. "


Rating 10/10
5/5
modified review posted

"The quality of the product's are superior to their more expensive counterparts from other mainstream office supply companies."


Rating 10/10
5/5
modified review posted

"The gear was delivered quickly and it preformed very well. looks like it will last for good service. A very fair price."


Rating 10/10
5/5
modified review posted

"the website is very user friendly and the product is quality. "


Rating 10/10
5/5
modified review posted

"The product we ordered was perfect for our needs."


Rating 10/10
5/5
modified review posted

"Very happy with the order"


Rating 10/10
5/5
modified review posted

"Great product and fast delivery."


Rating 10/10
5/5
modified review posted

"item was delivered as promised. Item was as shown and as expected. "


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Global Industrial is a merchant member
Global Industrial participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.