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Stores > Global Industrial
  • Global Industri

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      11050
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      1-888-978-7759
      FAX
      1-888-381-2868
    • SUPPORT EMAIL
      service@globalindustrial.com
      SUPPORT PHONE
      1-888-628-3466

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.17/10 4.17/10
    Chance of future purchase: Rating 4.00/10 4.00/10
    Shipping & packaging: Rating 3.25/10 3.25/10
    Customer service: Rating 3.75/10 3.75/10
    Return/Replacement policy: Rating 4.38/10 4.38/10
Voice your opinion! Review Global Industrial by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-11

Great Product and easy transaction.

"A+A+A+ Had just what I needed. :)"


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Verified Customer
Rating 4/10
2/5
2017-08-11

Still Waiting For Order

"I am waiting for my order that I believe I was charged enough to have gotten it here sooner."

Rep reply posted Aug-14-2017

A rep from Global Industrial, GlobalIndustrial2, has responded

“Thank you for your feedback in regard to your shopping experience with us.

Our records indicate that your order was placed on June 21st and was delivered via UPS on June 23rd.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


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Verified Customer
Rating 10/10
5/5
2017-08-11

Fantastic!

"The costomer service was amazing!"


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Verified Customer
Rating 10/10
5/5
2017-08-11

account rep

"my account rep was great and very helpful "


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Verified Customer
Rating 8/10
4/5
2017-08-11

Global experience

"Great job on delivery - can do without the daily emails that are sent. "


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Verified Customer
Rating 8/10
4/5
2017-08-11

Interstate foods

"Every thing is good with your company except the cost of delivery which is way to high."

Rep reply posted Aug-11-2017

A rep from Global Industrial, GlobalIndustrial, has responded

“Thank you for your feedback in regard to your shopping experience with us.

We are actively working with our shipping partners to reduce costs and bring you the best quality of service at cheapest possible prices.


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Verified Customer
Rating 10/10
5/5
2017-08-11

Great price, great service.

"They had what I needed at the best price. Appreciate your help!"


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Verified Customer
Rating 4/10
2/5
2017-08-11

Lower Quality Than I Expected

"I ordered 7 stainless steel work tables, and the one on top of the palette came with a giant dent in it, that bent the top and the bottom shelf of the table. There was no packing material inside to protect the tables. I also asked the customer service representative to make sure the casters I ordered fit the table, and while they do fit the legs, there is no threading on them to secure into the table legs. If you lift the table up, the casters fall right off. I'm pretty disappointed. They'll work, but it's certainly not as high of a quality as I expected. "

Rep reply posted Aug-14-2017

A rep from Global Industrial, GlobalIndustrial2, has responded

“Thank you for your feedback in regard to your shopping experience with us.

A Customer Service Representative should be contacting you by the end of the week in regard to the issues with this order.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


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Verified Customer
Rating 8/10
4/5
2017-08-11

Good Customer Service

"Fast and reliable. Reasonable prices. "


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Verified Customer
Rating 10/10
5/5
2017-08-11

"Great Deals Great Service"

"Our company is moving into a new and bigger facilities and we needed to all new shelving and shop equipment. Katrina Smith worked with us on our items needed and made sure we got GREAT PRICING, GREAT SHIPPING, and GREAT SERVICE. She made the shopping and moving less of a hassle. Thank You Katrina & Global Industries...... "


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Verified Customer
Rating 10/10
5/5
2017-08-11

easy Website to use

"Easy website to use and very competitive pricing. "


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Verified Customer
Rating 10/10
5/5
2017-08-11

Wonderful customer service

"Our customer service person was a great help!"


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Verified Customer
Rating 10/10
5/5
2017-08-11

There for you

"Very Professional, and easy to work with"


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Verified Customer
Rating 6/10
3/5
2017-08-11

Shipping cost and lead times are long

"Prices are good, but shipping cost is high and lead times are long even on common items"

Rep reply posted Aug-11-2017

A rep from Global Industrial, GlobalIndustrial, has responded

“Thank you for your feedback in regard to your shopping experience with us.

We strive to provide excellent service with every opportunity. Our records indicate that the order was delivered next day.”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-08-11

P O D boondogle

"Requested a simple P O D and after numerous contacts, now over a week later, I still have no information."

Rep reply posted Aug-14-2017

A rep from Global Industrial, GlobalIndustrial2, has responded

“Thank you for your feedback in regard to your shopping experience with us.

We have requested that the documents be forwarded to you and they should be received within 48 hours.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


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