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RatingsRating
Store InformationStore Info
Full Rating Profile
GlassesUSACoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 954 Lexington Avenue Suite 537, New York NY
    • Contact: http://www.glassesusa.com/contacts/
    • Phone: n/a
    • Customer Support: 1-800-917-7083
    • Business Hours: Monday - Friday: 8AM to 11PM EST
    • Fax: 1-888-250-6925

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.49/10 6.49/10
    Chance of future purchase: Rating 4.29/10 4.29/10
    Shipping & packaging: Rating 4.41/10 4.41/10
    Customer service: Rating 3.43/10 3.43/10
    Return/Replacement policy: Rating 2.67/10 2.67/10

1,244 Customer Reviews

Rating 8/10
4/5
modified review posted

"Definitely will purchase from GlassesUSA again. I received a pair of great looking glasses at a very reasonable price."


Rating 10/10
5/5
modified review posted

"nice product, pretty quick"


Rating 2/10
1/5
modified review posted

"I sent my information , I paid for my glasses , then they called back and said it would be another 80.00...I cancelled order just seems like a fraud to quote one price then come back with a higher price. "


Rating 10/10
5/5
modified review posted

"great shopping experience!"


Rating 10/10
5/5
modified review posted

"Good quality, delivery and price. I will re-order and recommand GlassesUSA."


Rating 10/10
5/5
modified review posted

"Very happy with my order! Thanks!"


Rating 10/10
5/5
modified review posted

"Prompt service and quick resolution of problems."


Rating 10/10
5/5
modified review posted

"Love the glasses but they did take a long time to get to me. If it would've been faster I would've had no complaints."


Rating 8/10
4/5
modified review posted

"The glasses fit a little big on me, and they slide down on my nose, i may ask for an exchange.
the quality is good for the price.
Once i placed the order, they got here in 12 days.
"


Rating 10/10
5/5
modified review posted

"Today my glasses had arrived and everything is perfect. The frame was metal as described. The lenses were to correct prescription. I notice slight distortions when looking side to side, but it's not that bothersome.

I'd like to comment also, that the customer service listened to my inquiry to correct my prescription after I realized I made a typo. I made a mistake taking a 2 for 7, which look identical in chicken scratch handwriting of my doctor. To confirm some negative reviews about GlassesUSA, it's true that their customer service is a bit slow to respond and communicating with them may seem like talking to a wall.

So my advice to any one who orders from them, make sure you don't ever need to talk to customer service! Select the right frame, if you have a tiny head, look at the sizes, you might need MEDIUM, don't buy LARGE. Most frames are large though. Measure your old glasses, match them to frames you buy. They don't make custom frames! It is your responsibility to choose the right frame. Don't be a prick ordering wrong frame then expecting them to magically fit it to you!

And don't make mistakes with your prescription like me, it can be very hard to get a human to talk to you. If you have complicated vision problems, post surgery, etc... you're probably better off ordering from a store, because chances are they will make it wrong and the turn around to fix it will be long.

This is a great place to buy if you are not too needy type of customer, can select your own lenses and frames without having to deal with doctors, eye exams or outrages prices.
"


Rating 10/10
5/5
modified review posted

"Just received glasses an hour ago and am very happy with the fit and design."


Rating 10/10
5/5
modified review posted

"No problems, glasses were perfect. Thank you
"


Rating 8/10
4/5
modified review posted

"Shipping and production took a long time."


Rating 6/10
3/5
modified review posted

"Hi.. I received my tracking # the day before and it took little longer than expected. ."


Rating 8/10
4/5
modified review posted

"Generally they are ok, they fit well, however they seem to be slightly different from the pictures listed before I purchased."


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GlassesUSA is a merchant member
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