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Full Rating Profile
GlassesUSACoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 954 Lexington Avenue Suite 537, New York NY
    • Contact: http://www.glassesusa.com/contacts/
    • Phone: n/a
    • Customer Support: 1-800-917-7083
    • Business Hours: Monday - Friday: 8AM to 11PM EST
    • Fax: 1-888-250-6925

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 4.04/10 4.04/10
    Shipping & packaging: Rating 3.82/10 3.82/10
    Customer service: Rating 3.46/10 3.46/10
    Return/Replacement policy: Rating 3.00/10 3.00/10

873 Customer Reviews

Rating 6/10
3/5
modified review posted

"I have not heard from glasses usa so I have no idea what the status of my order.

"


Rating 10/10
5/5
modified review posted

"Good quality lenses and frames. Detailed description of frame helped me buy the right size. The shipper it quick too. "


Rating 10/10
5/5
modified review posted

"Glasses was better than expected! Will buy my next pair with GlassesUSA."


Rating 10/10
5/5
modified review posted

"Fast delivery and great quality."


Rating 2/10
1/5
modified review posted

"I ordered glasses on August 19. I received a confirmation email and another telling me my order was in process. I have heard nothing since August 20 and 10 days later I do not have my new glasses. I am very disappointed in this company."


Rating 10/10
5/5
modified review posted

"Wish you could come up with some safety glasses for me to work in, otherwise everything is great!"


Rating 10/10
5/5
modified review posted

"Extremely fast service. Glasses were delivered faster than scheduled. Very satisfied and will order again."


Rating 10/10
5/5
modified review posted

"Good value for the price. "


Rating 10/10
5/5
modified review posted

"It was awesome they delivered everything they said they would."


Rating 10/10
5/5
modified review posted

"very good, on time i will order again
"


Rating 10/10
5/5
modified review posted

"Ordered for my daughter and she really likes them. They are bigger than the other medium frames I have ordered in the past though. She still likes them real well and I look forward to purchasing more glasses in the future. "


Rating 10/10
5/5
modified review posted

"So happy with my glasses! Communication along the way was above & beyond."


Rating 10/10
5/5
modified review posted

"Quality seems good; better than expected. Lenses were well done w/ a gradient
shading in the sunglasses.
"


Rating 2/10
1/5
modified review posted

"Not received yet. Today is the 26th.they had one question which I answered immediately. The person I talked to was a bit curt.
This is my second bad experience. The first one included a phone call and a significant price increase because I had a prismatic adjustment. The increase was about the price of the glasses I ordered. When I got that order, I could not open the glasses to try them. They were too tight. So much for their quality control. My choice was to send them back and pay shipping or take them to a local shop...which I did.
I ordered two of the same prescription from Marvel two days after I ordered the same from these people. The order went smoothly and my grandson is already wearing them in his third day of school.marvel was cheaper. I am still waiting. I will not order from them again. If you order from them, you can get a great deal by leaving your choice in your check out basket for a few days. They will contact you by mail and magically offer you a 50% coupon.
"


Rating 4/10
2/5
modified review posted

"Things were going great until I recieved two of the same pair of glasses I ordered regular glasses and sunglasses with the same frame. I called the company because the order process seemed a bit bulky to check and see if the order went through properly I was told it was. Upon calling the company first thing out of the customer service rep" was well there isnt a 29.00 charge" not let me check into this, so I said forget it. I knew it was too good to be true"


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