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RatingsRating
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.34/10 7.34/10
    Chance of future purchase: Rating 9.06/10 9.06/10
    Shipping & packaging: Rating 8.91/10 8.91/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

2,071 Customer Reviews

Rating 10/10
5/5
modified review posted

"Excellent web site and products. Outstanding and timely customer service throughout the process.


Name & address witheld by request.
"



Rating 10/10
5/5
modified review posted

"Arrived promptly and with the correct items."


Rating 10/10
5/5
modified review posted

"Received just what we ordered, and at a very reasonable price with free
shipping.
"


Rating 10/10
5/5
modified review posted

"My order was received promptly and the tile was even more beautiful in person "


Rating 10/10
5/5
modified review posted

"Easy to order, delivery very timely"


Rating 10/10
5/5
modified review posted

"I thought the experience was very good - but it is difficult to get an accurate idea of color without the actual tiles. The tiles you sent came quickly - but they just weren't the colors we were looking for."


Rating 10/10
5/5
modified review posted

"order arrived quickly, contacted quickly from a design specialist who offered other samples to go with my granite"


Rating 10/10
5/5
modified review posted

"These tiles are beautiful. I stumble on them by accident. I needed tiles for my apartment but since this is not my property, I wanted to spend as little as possible. So, I went to this place called Build-it-Green, which is a non-profit organization that receives all kinds of donated products for home building and then sells it very cheap. As I was rummaging through the bins these glass tiles caught my eye as they had the color, textures, and style I was looking for. I took every one of them I could find. However, I didn't know at the time where they came from. As I was doing my wall I realized I needed some more tiles. I searched the ones I had and found the name of the Glass Tile Store. On-line ordering was easy. I received the tiles in two days. Customer Service called me to ensure I received it and was satisfied. I really love these tiles and service is impressive."


Rating 10/10
5/5
modified review posted

"very happy with the tiles"


Rating 10/10
5/5
modified review posted

"Delivered quickly. Customer service was awesome."


Rating 10/10
5/5
modified review posted

"Nice samples. Prompt delivery!!"


Rating 10/10
5/5
modified review posted

"Buying tile from Glass Tile Store.com was a quick and easy experience. They were quick to follow-up and we received the tiles in a timely manner and packaged with no damage. I highly recommend them for any of your specialty tile needs."


Rating 10/10
5/5
modified review posted

"love it. fast and reliable"


Rating 10/10
5/5
modified review posted

"I have only ordered a couple of sets of samples but they arrived quickly and I was very satisfied with the purchase. "


Rating 8/10
4/5
modified review posted

"The tile samples were beautiful but a little out of my price range. The site is SLOW and not always easy to navigate."


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Glass Tile Store is not a merchant member
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