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Stores > Tilebar (formerly Glass Tile Store)

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  • Tilebar (former

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Rating 10/10

Amazing - buy tile over the Internet? You bet!

"Selecting and buying tile from TileBar couldn't be easier. I purchased 5 samples for $5. They were delivered within a week. They were good sized - about a 5th of a full tile. After much consideration, we picked a style and measured. I added a bit more to TileBar's recommended 10% overage to cover waste. The tile was delivered within a few days! Just amazing. The tile itself came well packaged. Each tile was individually wrapped in plastic with a sheet of cardboard. Not a single tile was damaged. I assume the individual wrapping was due to the style of tile - many small pieces attached to a mesh backing, but the boxes were also lined with a foam lining that would absorb bumps along the way. The local tile store charged almost 50% more than TileBar and even had additional shipping charges. Even worse, they were estimating a 6 week delivery! You can't beat TileBar's free delivery, same week service, and better pricing. This has been an excellent experience. I'm just amazed how hassle free and fun the whole process was."

This review was modified by warriorsblewa3-1lead on September 23 2016 07:20:19 AM

Rating 10/10

Best Customer Service and Tiles EVER

"Wonderful service, they couldn't have worked harder to get my tiles to me especially as I live outside the USA. The tiles are beautiful, the Customer Service is exceptional, second to none, a glorious experience I can't praise them highly enough, just wished I lived in New York and could visit them in person!!

This review was modified by ADCOOK on September 18 2016 07:22:51 PM

Rating 2/10

"Their designs are just poor copies of some of the most elite tile companies in the industry. They have copied the designs of artistic tile, akdo, mosaique surface, Alyse Edwards, Walker Zanger. Such a shame these scam artists are allowed to do business while ripping off the customer with high price for
Cheap Chinese material.

This review was modified by Cherilynn671 on September 27 2015 04:33:57 PM

Rating 10/10

"Beautiful tiles at sharp prices. Fast free shipping and great customer service. Excellent experience all around. I'd highly recommend tilebar. "

This review was modified by Mozgoved on July 16 2015 08:49:51 PM

Rating 2/10

"Absolutely terrible experience. DO NOT BUY FROM TILEBAR.COM IF SHIPPING TO CANADA. "

This review was modified by gerritromyn on June 25 2015 12:40:23 PM

Rating 2/10

"Arrogant and terrible customer service"

Rating 10/10

"I had purchased some tile that was natural stone and wanted to exchange some pieces, I was in a time crunch and ended up going to their warehouse in Brooklyn. Baruch set me up with Mike his brother and their team members to take care of what I needed to exchange. Mike and his team were extremely accommodating in helping me find what I needed, they went above and beyond, they even stayed a little bit passed the warehouse closing in order to help me. They are an excellent team that know their stuff and really care about their customers."

This review was modified by Amogilevsky on January 11 2015 02:21:20 PM

Rating 10/10

"Remodeling jobs can be a real pain when dealing with contractors and suppliers.
I purchased as sample of their stainless steel tile for our kitchen walls above the counter top. My contractor took delivery of the tiles which were sent very quickly.
They compliment our all stainless steel appliances and everyone who has seen our kitchen has the same reaction " Wow...where did you find those tiles ?"
We couldn't be happier with them. They have been up a year now and the same cleaner I use on my appliances I use on the tiles. Look as good as the day they were installed.

This review was modified by jpreciou on October 24 2014 07:32:31 AM

Rating 2/10

"WORST EXPERIENCE EVER! They besides sending me damaged tile, they also did not send me a $510 refund that the delivery company sent to me. Their solution is just use the slighlty cracked tile which i paid $40 per tile for!! They steal from customers and their send crappy tile. Over 2months later and this issue has NOT been resolved."

This review was modified by marieax on September 29 2014 10:12:50 AM

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Rating 10/10

"If you want a wide variety of samples at a reasonable cost, quick delivery, and free designer service this is the place. Heidi the designer was very helpful in discussing my design options. "

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Rating 10/10

"i wanted to let people know that if you are looking for tile this a great vendor. I ordered samples from them that came very quickly.
Their selection and follow up is tremendous. I give them an A+++++

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Rating 10/10

"Working with Tilebar has been a very rewarding experience. I ordered samples first - they came in quickly and were large enough to really get a good feel for the look. I worked with their designer, Heidi, who was wonderfully helpful and patient with my many questions. I placed my order today and am anxious to receive the tile and have the work on my kitchen remodel started! I have every reason to believe that I'll be writing again after the tile is received to reiterate what a good experience this has been."

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Rating 2/10

"I have an issue with tilebar.com information they provide on their website. If you review the information provided you see they advertise lightning fast shipping. Well if you place an order they offer you free shipping (understand nothing is ever free prices are mark-up in order to cover shipping) but if you look at their estimated delivery map you will see pretty decent delivery times, in my case 1-3 days. Well in reality its going to take 10-12 days, if I would have known this before hand I would have opted for what they call "expedited shipment" which I guess is 7-10 days....or not placed an order at all? Customer service was not much help or concerned when my order. Think twice and do yourself a favor, buy local."

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Verified Customer
Rating 10/10

"My order shipped promptly, and when a few pieces arrived broken, they replaced them quickly and without hassle."

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Verified Customer
Rating 10/10

"Excellent web site and products. Outstanding and timely customer service throughout the process.

Name & address witheld by request.

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