Glass Tile Store Reviews - glasstilestore.com Ratings at ResellerRatings

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glasstilestore.com

Home & Garden

Rating 9.08/10 414 reviews

9.08/100
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All Customer Reviews (416)


Rating 10/10 5/5
modified review posted May-20-2013

"great. Have not made decisions at this time"

Rating 6/10 3/5
modified review posted May-20-2013

"Some of the tile colors were different and are noticeable to me as they are 18 x 9. The shipping although it was free took way too long (almost 2 weeks). It was not the fault of the Glass Tile Store but the company they use out of Brooklyn. They couldn't care less and there's nothing you can do once you've paid!"

Rating 10/10 5/5
modified review posted May-20-2013

"Ordered some tile samples and they arrived very quickly."

Rating 10/10 5/5
modified review posted May-19-2013

"Have not yet installed the tiles but so far, very happy with Glass Tiles Store. Samples were shipped promptly. The actual shipment also arrived on time and overall in good shape."

Rating 2/10 1/5
modified review posted May-19-2013

"Buyer beware, because of the weight of these items, you cannot return them to the company. It would have cost me $3000 to ship the backsplash back using UPS. The backsplash that arrived didn't match the same color as the backsplash picture online. It was lighter and grey instead of dark and brown like the picture. The company was less than helpful and I would not buy from them again. I should have ordered a sample first so I do take some responsibility but had I known the cost to return, I wouldn't have ordered. The 365 day return policy is a joke when the 15% restocking fee and shipping costs were more than my total order price. Buyer beware."

Rating 8/10 4/5
modified review posted May-19-2013

"Sample was close but not a match"

Rating 10/10 5/5
modified review posted May-19-2013

"Lots of tile! Expected a week or 10 days for delivery. Arrived on day four! And my one tile sheet was so well protected I think it would have survived a drop from 20 feet, instead of the 4 foot drop it did have!"

Rating 10/10 5/5
modified review posted May-18-2013

"Excellent experience. Purchasing the sample was easy and quickly received. This enabled me to determine that the tile would work very well with our overall kitchen design. Well, the tiles were installed two days ago - gorgeous! Thanks Tile Store."

Rating 10/10 5/5
modified review posted May-18-2013

"Was great experience and will be ordering our tile from them soon."

Rating 8/10 4/5
modified review posted May-18-2013

"Tile edges were chipped and broken. Since they were samples I wasn't upset. I do plan to order in the future and hope those tiles won't be damaged because if they are, you will definitely hear from me. Overall, tile samples were helpful to me and my project. "

Rating 10/10 5/5
modified review posted May-17-2013

"You guys rock! I got the sample delivered in days, placed the order and received the tile all in less then a week. You carried the tile I wanted and couldn't find anywhere else, plus it was a third of the price. It doesn't get better then that. Thanks!"

Rating 10/10 5/5
modified review posted May-17-2013

"great communication, quick delivery and my tile samples were packed really well"

Rating 8/10 4/5
modified review posted May-16-2013

"My experience with the Glass Tile Store was a very smooth ordering process and quick delivery. The glass tile I ordered was a little pricey but it was a very positive experience."

Rating 10/10 5/5
modified review posted May-16-2013

"Great experience. No problems. Great tiles. "

Rating 10/10 5/5
modified review posted May-16-2013

"When I went to other stores in my area the cost of the glass tiles was $30-40/sq ft and it only came in one color per pack. At Glass Tile Store I was able to find what I wanted with a variety of colors on each pack and it was so much cheaper. The price was cheap but the quality is great. I will definitely shop here for any future tile needs I have."

 
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