Glass Tile Oasis Reviews - glasstileoasis.com Ratings at ResellerRatings

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glasstileoasis.com

Home & Garden

Rating 7.50/10 230 reviews

7.50/10
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All Customer Reviews (230)


Rating 2/10 1/5
modified review posted Aug-16-2012

"Customer Service reps are rude and dismissive. Online description was wrong and the tile was sub-par."

Rating 2/10 1/5
modified review posted Apr-25-2012

"my order for a sample was completed and shipped promptly and the company sent receipts via email. My actual order for tile (#47128) was also handled efficiently. The only downside was that a couple of tile were broken, in spite of being well packaged."

Rating 10/10 5/5
modified review posted Apr-22-2012

"I found just the tile I was looking for, which I had not been able to find at any local tile store. There was one problem with my shipment, but it was fixed quickly and without hassle."

Rating 10/10 5/5
modified review posted Apr-18-2012

"This is THE best place for any type of tile! Their products are quality, shipping fast, prices can't be beat and the customer service is tops! I only wish I had more rooms I could tile!"

Rating 10/10 5/5
modified review posted Apr-18-2012

"I received all the tile I expected. The service was great. I really respect a company that closes for their faith."

Rating 10/10 5/5
modified review posted Apr-16-2012

"Yes, copper delivered Fri or Sat - awaiting brushed stainless"

Rating 8/10 4/5
modified review posted Apr-14-2012

"We ordered some samples and they came in. They're beautiful. Thanks!"

Rating 10/10 5/5
modified review posted Apr-11-2012

"I got my samples much quicker than I expected and th samples were nicely packaged."

Rating 10/10 5/5
modified review posted Apr-11-2012

"My tile arrived just as described and on time. I'm very pleased and would order from Tile Oasis again."

Rating 10/10 5/5
modified review posted Apr-09-2012

"I was very happy with the person who assisted in the order and the order came in a timely manner."

Rating 4/10 2/5
modified review posted Apr-08-2012

"Customer service needs to step up to the plate. They have my email address and I had to ask when the order was to be shipped. Then they sent confimation and a tracking for UPS. I had a telephone call with the girl in the office concerning the second shipment and guess what no email and no idea when it will be delivered because I don't have a tracking label. Its very frustrating."

Rating 10/10 5/5
modified review posted Apr-06-2012

"We are preparing to tile our kitchen backsplash at our beach home. I wanted a glass accent, but found the tiles at the tile stores to be so expensive! While searching the internet, I came across Glass Tile Oasis. They had what I was looking for and so much more! I ordered several samples which arrived very quickly. I selected "Golden Clouds Silver Folia" which was unique and added the "sparkle" to my kitchen that I was looking for! The tile seemed to arrive the next day after placing my order. The tiles were nicely packaged and were just as expected - for a fraction of the cost. I have already told friends about this great find and will use Glass Tile Oasis for our future projects!"

Rating 8/10 4/5
modified review posted Apr-04-2012

"The customer service lady on the phone was very helpful she found the tiles I saw at another location, but she was able to save me $2.00 per sq ft. and free shipping. The same day I placed my order I received a call from Oasis letting me know the tiles I had ordered are back-ordered 4 weeks. Bummer! I was given the option to cancel or choose to wait for my order. I chose to wait. I'm expecting them to arrive by the first of May. My rating is incomplete until I receive the tiles. "

Rating 6/10 3/5
modified review posted Apr-03-2012

"Inflexible return policy /restocking charge, cannot compete on price with other vendors ( i.e. refused to pricematch online vendor overstock.com). Overstocks price was almost 25% less for the exact same tile. Return shipping and restocking charge cost almost 60% of the order price."

Rating 10/10 5/5
modified review posted Apr-03-2012

"Glass Tile Oasis sent my samples quickly and I'm very pleased with the tile"


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