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posted Apr-10-2012 “I understand your frustation and we are sorry for any inconvenience, however there is nothing wrong with the picture which is by the way provided by the manufacturer. Depending on your monitor settings (contrast, saturation, brightness etc) you may see something different, especially on an iridescent tile such as this one. "Iridescence (also known as goniochromism) is generally known as the property of certain surfaces that appear to change color as the angle of view or the angle of illumination changes." (Wikipedia)
Also, our customers are welcomed to ask for a sample prior to a major purchasing if they are not familiar with the product.
We wish to have had an opportunity to correct the problem.
Kindly, Adriana”
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![Share](javascript:share_rating({"review_body":"My experience with GlassTileDirect was great! The ability to track my shipment by pressing a tracking number was a time saver. (And yes, i pressed it everyday.) I was told upfront that it would arrive on wednsday, and that is exactly when it showed up. Thanks for everything, the tile looks wonderful!<br>Tony F. Comanche, Texas","link":"http:\/\/www.resellerratings.com\/store\/GlassTileDirect\/comment\/919996#comment919996","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GlassTileDirect.jpg","store_name":"GlassTileDirect","username":"tdfcustombuildings","rating":"5"}, "single");){kind=link}
"The tile delivered was totally different in color combination from what was displayed on the website. Sadly--I cannot use the color combination which I was sent. The website shows a tile which contains primarily Green/Blue tiles and one red tile. I can understand a variation in tile peices--but the tiles I received were primarily PINK/RED with blue and green. Too much difference!"