We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • GigaParts GigaParts Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1426-B Paramount Dr
    • Contact: sales@gigaparts.com
    • Phone: toll free: (866) 535-4442
    • Customer Support: toll free: (866) 535-4442
    • Business Hours: 11:00am - 8:00pm Mon-Sat2:00pm - 5:00pm Sun
    • Fax: 256-535-2225

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 8.57/10 8.57/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 8.57/10 8.57/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

1,658 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"fast convenient service quick shipping received my order the next day"


No Avatar

Verified Customer
Rating 10/10
5/5

"Good products at good prices with EXCELLANT customer service. "


No Avatar

Verified Customer
Rating 10/10
5/5

"to whom it may concern i found Gigaparts to be prompt and extremely helpful in dealing with over seas customers, thanks for being so helpful i will deal with Gigaparts again.
"


No Avatar

Verified Customer
Rating 10/10
5/5

"delivered as agreed. even held a shipment as i was traveling. I appreciate all they do"


No Avatar

Verified Customer
Rating 10/10
5/5

"Bought from you for the first time. Handling of my order was professionally done and my Turbo Tuner-2 arrived quickly in Australia. Thank you for brilliant service.

Regards,
Claus, VK4AS
"


No Avatar

Verified Customer
Rating 10/10
5/5

"I am fully satisfied with Gigaparts service and products, and will continue to do business with you.

Sincerely,

Bill Stoller
"


No Avatar

Verified Customer
Rating 10/10
5/5

"I liked the service to add on items to my order while it was on hold waiting a backorder. That saved me $20 in shipping costs!

What I didn't like was the use of Styrofoam peanuts for packing. Messy, terrible for the environment, antiquated way to cushion packages. Get rid of them and replace with air bags or something that is more 21st century and more environmentally friendly.
"


No Avatar

Verified Customer
Rating 10/10
5/5

"good price and delivered as promised."


No Avatar

Verified Customer
Rating 10/10
5/5

"I have found that ordering from Gigaparts has been a good experience. They deliver as promised and have answered my questions when I call."


No Avatar

Verified Customer
Rating 2/10
1/5

"The following items are still missing
TZYS-CD-41 Rapid Charge Cradle for VX-8R 1 $37.00
ZRT-ADMS-1DR RT Systems Software FT-1DR 1 $23.00
No one knows anything about when the order will arrive. Will never buy from GigaParts again. Quick to take the money slow to deliver
"


No Avatar

Verified Customer
Rating 4/10
2/5

"my order was back ordered and they said 1-2 wks. it is now 8-18 and no word as to when!!"

Rep reply posted Aug-21-2015

GigaParts, GigaParts rep has responded

“drhenney70,
We pass along to our customers the expected time frame to be able to complete the order. Unfortunately, there are times when a manufacturer is delayed in getting the product to us and we dislike when that happens. We try to pass along updates as they are provided to us by the manufacturer. I'm sorry that after two weeks we had not received and update by the manufacturer and you had not yet been updated. The manufacturer imports the item you requested. Unfortunately is delayed in transit. We will do our best to get it out to you right away as soon as it is available!”


No Avatar

Verified Customer
Rating 10/10
5/5

"Very happy with GigaParts and look forward to ordering again.
GigaParts had THE LOWEST price, shipping was quick, the item was packed well, and there were plenty of emails to let me know what was going on.

Thank you and 73s
"


No Avatar

Verified Customer
Rating 8/10
4/5

"Price was great. Web site easy to work through. The one thing I did not like is I did not get a delivery confirmation. "


No Avatar

Verified Customer
Rating 10/10
5/5

"Incredibly fast delivery!"


No Avatar

Verified Customer
Rating 10/10
5/5

"Always good customer service and competitive prices!"


Ratings Calculation Change


Share GigaParts's store rating

GigaParts is a Merchant Member! Learn more

GigaParts is a merchant member
GigaParts participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,710 merchant members.