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  • GigaParts GigaParts Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1426-B Paramount Dr
    • Contact: sales@gigaparts.com
    • Phone: toll free: (866) 535-4442
    • Customer Support: toll free: (866) 535-4442
    • Business Hours: 11:00am - 8:00pm Mon-Sat2:00pm - 5:00pm Sun
    • Fax: 256-535-2225

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

2,154 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-05

Package came early

"My order from Gigaparts, which was shipped by the least expensive method available at ordering time, was scheduled for delivery, according to their web ordering site, within 3 to 6 business days from ordering.

My order was entered around 4:30 p.m.EST, on the Wednesday before Thanksgiving. The next day, being Thanksgiving, was not a business day. The following Friday was. I assume that they did not count Saturday or Sunday as a business day. The package was delivered before 2 p.m. on Monday, the 2nd business day. WOW, what a wonderful surprise.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-25

Couldn't have been better

"Faster than a speeding bullet! Got the order right the first time and had it in stock. Very quick delivery too. Will again be a repeat customer. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-25

On the right frequency with GIGAPARTS

"Excellent prices, great service, speedy delivery. Chat line help was excellent. These guys and gals really know there products. Couldn't be happier. I will definitely buy from them again. Thanks from John D. In pa."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-25

Underpromise, overdeliver.

"Shipped same day, well packaged. Good advise from a snide sales."


No Avatar

Verified Customer
Rating 4/10
2/5
2016-11-22

Bad page management

"I ordered the Mgr-1835 antenna which at the time was in stock which is why I ordered from gigaparts and not direct from MFJ itself and paid extra for guaranteed 2 day delivery and it was then out of stock. If it was out of stock when I ordered it why would it let me pay more for expedited shipping. I have ordered several items from gigaparts so I know to look at the items to see if it is in or out of stock so this is just poor page management. "

Rep reply posted Nov-22-2016

A rep from GigaParts, GigaParts, has responded

“Tracy,
Thank you for taking my call and allowing me to explain the notations on the website in regards to stock availability. I will pass along your concerns to our webmasters. The expedited shipping method is allowed for those customers who want their orders to ship by a guaranteed method once the item is in stock to ship. We thank you for being a valued GigaParts customer!
73!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-17

"Very good service as always ."


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Verified Customer
Rating 10/10
5/5
2016-11-17

Best price-fast delivery

"The tuner I bought was cheaper here than anywhere else. It was shipped quickly and delivered fast!"


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Verified Customer
Rating 10/10
5/5
2016-11-17

Great service, great people

"I messaged gigaparts because I didn't know exactly what I needed to buy. They responded fast and gave me all the information I needed and were polite and friendly. I ordered the parts I needed, and they arrived very fast. Product was exactly what I ordered... and works exactly as expected. I have no negative comments about them, and will be happy to use them again in the future."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-13

Giga Parts Nails Customer Service!

"Easy online ordering, products arrived on time and the packing was outstanding. I spoke with a customer service rep via chat and every question was answered quickly and accurately. Keep up the good work GigaParts. Customer service like that is hard to find. Five stars for sure!"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-11-09

back order blues

"one item back ordered so entire shipment waits"


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Verified Customer
Rating 8/10
4/5
2016-11-08

ups

"Please Stop Sending Parcels By UPS The Cost Are To Much Money I Can By In Canada Cheaper For That Power Supply PS Brok fee $ 102.41 Plus Plus And In Us Money Thanks va7rjp/ve7cp/ve7omy Bob Peterson Canada"


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Verified Customer
Rating 10/10
5/5
2016-11-07

Got what i ordered

"Delivery came early. Nice compared to places who give optimistic estimates."


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Verified Customer
Rating 10/10
5/5
2016-11-07

ease of ordering online

"Had no touble ordering online. good prices. "


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Verified Customer
Rating 10/10
5/5
2016-11-06

Giga Parts is Great.

"Giga Parts employees. Michael Carroll was who I dealt with and he was very helpful."


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Verified Customer
Rating 10/10
5/5
2016-11-03

Outstanding Service

"Outstanding experience with ordering, shipping, and follow up. Not much more to say when it was a great experience!
Thank You GigaParts
KI5UB
"


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