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RatingsRating
Store InformationStore Info
Full Rating Profile
  • GigaParts GigaParts Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1426-B Paramount Dr
    • Contact: sales@gigaparts.com
    • Phone: toll free: (866) 535-4442
    • Customer Support: toll free: (866) 535-4442
    • Business Hours: 11:00am - 8:00pm Mon-Sat2:00pm - 5:00pm Sun
    • Fax: 256-535-2225

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.44/10 8.44/10
    Chance of future purchase: Rating 7.81/10 7.81/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

1,933 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-04-27

First Class Service

"Fast service on my order. Arrived on the time stated."


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Verified Customer
Rating 10/10
5/5
2016-04-25

Whoops!

"On the 15th of April I ordered a new radio from you people. My first dealing with your company. I have read may positive reviews so I thought I would give you a try. Shortly after my on line purchase I received a call from an associate from your company. She was very nice and very apologetic. She had put a tax on my purchase of $11 and change. She was very professional but at the same time really like a person that cared. Yes that's right, That really cared. I was very impressed with her prompt contact to clear up the issue. This left me feeling very good about my new radio and you can bet my next purchase will be from you people. Thank you for a very nice and caring experience . Tom Metcalf"


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Verified Customer
Rating 10/10
5/5
2016-04-25

"Best Prices and excellent service! "


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Verified Customer
Rating 10/10
5/5
2016-04-24

Good service

"Quick delivers - will be purchasing more from Gigaparts in the near future."


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Verified Customer
Rating 10/10
5/5
2016-04-23

A slight hiccup, but eventually all worked out during online order

"Probably just an Internet giggle... nothing to do with Gigaparts at all. (There was just a long delay after entering order, eventually it snapped through, and confirmation email recv'd OK, just a delay, not a problem!) Never have had a problem at all with Gigaparts.... and I'm seeing better and better prices with them!!

Nice Work !

Still waiting for my Dayton Shirt, but sure that it'll arrive on time!

73 de W2NGX
"

This review was modified by wa2ngx on April 23 2016 03:10:37 PM

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Verified Customer
Rating 10/10
5/5
2016-04-23

Excellent

"Much better than expected. Will recommend."


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Verified Customer
Rating 10/10
5/5
2016-04-21

Timely Folks

"Your company has been easy to deal with and very prompt. You have my business!!"


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Verified Customer
Rating 10/10
5/5
2016-04-21

Great service

" great service, my order came in a box that protected it from damage my compliments to the Giga parts crew. "


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Verified Customer
Rating 10/10
5/5
2016-04-18

Just what the doctor ordered!

"I have had intermittent glitches in my Icom 746 PRO because of imitation power cord/connectors. The OEM cables from GigaParts took care of that. Good delivery."


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Verified Customer
Rating 10/10
5/5
2016-04-18

Great service!

"I went online to inquire about an open box item. The rep did not have an immediate answer, but took my information down. Within an hour, I was given a correct response. Shipping was fast. Prices are tough to beat!"


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Verified Customer
Rating 10/10
5/5
2016-04-17

Very fast shipping.

"Thanks for the fast service and great customer support. Will shp with you all again. A+

Mike
"


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Verified Customer
Rating 8/10
4/5
2016-04-16

"Web site does not display optional items available for main item purchased, some of which are critical for advertised operation."

Rep reply posted Apr-18-2016

GigaParts, GigaParts rep has responded

“Hi Gary!
Sorry for the oversight! I have notified our website product manager so this issue can be resolved. Thank you for taking the time to give us your feedback! It is greatly appreciated!

Sue
Customer Service Manager
GigaParts, Inc.”


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Verified Customer
Rating 10/10
5/5
2016-04-15

Great as usual!

"Great product and VERY FAST shipping. I will order again!"


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Verified Customer
Rating 10/10
5/5
2016-04-14

Fast Friendly Service

"I am very pleased with the service of GigaParts. My order was delivered right on time and in perfect condition."


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Verified Customer
Rating 10/10
5/5
2016-04-14

"Product received as ordered and on time. Will order from here again. "


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GigaParts participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,611 merchant members.