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Stores > GigaParts
  • GigaParts GigaParts Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      35806
    •  
    • BUSINESS HOURS
      11:00am - 8:00pm Mon-Sat2:00pm - 5:00pm Sun
      GENERAL PHONE
      toll free: (866) 535-4442
      FAX
      256-535-2225
    • SUPPORT EMAIL
      sales@gigaparts.com
      SUPPORT PHONE
      toll free: (866) 535-4442

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.08/10 9.08/10
    Chance of future purchase: Rating 9.32/10 9.32/10
    Shipping & packaging: Rating 9.66/10 9.66/10
    Customer service: Rating 9.46/10 9.46/10
    Return/Replacement policy: Rating 9.29/10 9.29/10
Voice your opinion! Review GigaParts by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-15

Extremely Pleased

"Great price. Fast shipping. Well packed. Didn't get to try out customer service. Didn't have to. They got everything right on the first try.

This is now my #1 goto place for all my radio needs.
"


No Avatar

Tucson, Arizona Verified Customer
Rating 10/10
5/5
2017-06-15

In Stock and Fast Shipping

"GigaParts processed my order the same day and shipped it from their closest location. I got exactly what I wanted in two days. Great service. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-14

Attentive and responsive

"I had a question about delivery of an antenna. An email was received within one business day. Products were well-packaged and arrived on-time.
My only request would be to have the ability to find tracking information for packages on the order detail page.
"


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Verified Customer
Rating 10/10
5/5
2017-06-11

Excellent!! Ordered delivered as expected and on time!! :)

"Great experience!! Thank YOU!!"


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Verified Customer
Rating 10/10
5/5
2017-06-11

Easy purchase

"This purchase was easy from beginning to end. Logged on to GigaParts.com, placed order, paid online, and item was shipped quickly. Delivered equally quick. All in all, an excellent, easy, and fast transaction!"


No Avatar

Verified Customer
Rating 2/10
1/5
2017-06-08

Trainwreck

"Phone tree hell. I called and was transferred to Hy Gain but the connection was dropped. Called back and tried option 7 (Hy Gain) which just sent me back to the main menu. The "technical help" option was dead. I hung up and ordered elsewhere."

Rep reply posted Jun-19-2017

A rep from GigaParts, GigaParts, has responded

“Thank you for taking my phone call regarding the issue and confirming that it was Hy-Gain's phone system you were having a problem with. Please let us know if we need to have someone from Hy-Gain to get in touch with you. We are glad to help anyway that we can.
Sue
Customer Service Manager
GigaParts,Inc. ”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-06-07

Parts problem

"Good delivery, but I had a parts problem. MFJ-939 auto tuner I ordered had spare pieces of metal rattling around in the chassis upon arrival. Sounds like an MFJ problem, but when the product sounds like a Mexican Maraca or a baby rattle, you probably shouldn't box it up and re-ship. Had to open it up and pull out clipped off leads that were left in the chassis."


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Verified Customer
Rating 10/10
5/5
2017-06-06

Fast!easy &simple

"Ordered delivered works great"


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Verified Customer
Rating 10/10
5/5
2017-06-04

Got what I ordered, no issues

"No issues with no order or the time to took to be delivered"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-03

Excellent!

"Easy to use website. Notification was prompt!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-01

My Favorite Radio Store

"Always happy with the products and service I receive here."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-01

Great Company Great Prices

"From the sale at Dayton to my first contact, it was a was a wonderful experience."


K4JGA's Avatar

Verified Customer
Rating 10/10
5/5
2017-05-30

An Excellent transaction!

"Another wonderful experience!!! Fast and reliable. This time I ordered online and was very easy and no complication. Wish other ham radio supplier are as easy and fast as GigaParts!!! I will be a loyal customer for life!!! 73, Joe-k4jga"


RayPilgrim's Avatar

Verified Customer
Rating 10/10
5/5
2017-05-30

Good helpful people to work with and answer most questions you have for them

"Ultra fast shipping and the customer support is excellent so far just wish they did not have a restocking of 15% that is hard to swallow when you can't look at things with hands on!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-30

Great Company

"Shipment arrived ahead of scheduled delivery and was exactly as described. Pleasure doing business the GigaParts."


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