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  • GigaParts GigaParts Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1426-B Paramount Dr
    • Contact: sales@gigaparts.com
    • Phone: toll free: (866) 535-4442
    • Customer Support: toll free: (866) 535-4442
    • Business Hours: 11:00am - 8:00pm Mon-Sat2:00pm - 5:00pm Sun
    • Fax: 256-535-2225

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 8.13/10 8.13/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: 0.00/10

2,118 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-23

Still waiting

"Still waiting for radio and other things that I ordered."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

GigaParts is the best for a Ham Radio supplier

"I had my eye on a particular radio for quite a while. When the price suddenly
went down a lot , my XYL said order i t -- your birthday is in two weeks and
no need to wait any longer.

Easy to use web form and radio was here in 7 days ... free shipping to boot!

Rate them 6 stars if I could

Rob K1VA Kingman AZ
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-20

Way to go!

"Great delivery rate, was a day early, undamaged and all parts were in the box. Not a GigaParts problem, but the Gap Antenna needs to be updated. I have written assembly instruction for the government, and these had errors and miss leading instructions. But, all in all, a great antenna,works every band depending on the sun, and is much better than my old Butternut."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-20

Cool beans!

"I'm a relatively new "ham", so I wanted to get something that would get me in the game. Because of where I live, 4 or 5 watts just doesn't get it done. So the FTM-3200DR was like hitting the jump-to-lightspeed for me. GigaParts offered that absolute best price by far, and offered much faster shipping, too. So if you need a great radio, look to GigaParts before you look anywhere else. You won't be sorry!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-19

GIGAService!

"Product was delivered in perfect shape, faster than expected, and I was kept fully apprised of the progress via emails and tracking info until it arrived at my door. Also had the best price that I could find, including free delivery! Couldn't imagine any way to improve on that!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-18

Super Fast

"Pleasant and easy to purchase. Good explanation on Item to buy.
Very fast shipping.
"


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Verified Customer
Rating 10/10
5/5
2016-09-16

Fast and accurate

"First time customer here - bought a Kenwood HT and it was on my doorstep a few days later, thanks "


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Verified Customer
Rating 10/10
5/5
2016-09-12

Satisfied customer!

"Radio arrived on schedule, well packed!!"


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Verified Customer
Rating 10/10
5/5
2016-09-12

MFJ - 945E

"Thank you for the prompt service. The parcel arrived this morning 9/12/16 in mint condition and was placed into service immediately and is working like a gem.
This is first class service for which I thank all at GigaParts. Regards Kevin!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-10

Head set

"They had the item I wante3d in stock at the best price. Delivery was very quick."


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Verified Customer
Rating 2/10
1/5
2016-09-09

Shipped wrong part

"The sunglasses where the wrong model in the right box for one of the pairs"

Rep reply posted Sep-13-2016

A rep from GigaParts, GigaParts, has responded

“I'm very sorry for the problem. It appears they were packed incorrectly at the manufacturer. Your refund has been processed. It generally takes a few days or so for the refund to post to your financial statement. We hope to have the opportunity to serve you for your future needs.

Sue
Customer Service Manager
--GigaParts, Inc. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-09

Giga-quick !

"I barely got the conformation email and the order was at my door ! Very happy with doing business with you ! Looking forward to doing more business !
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-09

As usual, well done

"Purchased many items over last few months, to include hand held and mobile Amateur Radios. The las titem bought was shipped priority mail but for some unknown reason, the USPS held the package in one location over 6 days. That, of course, is out of the controll of GigaParts."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-09

Good service/ Good price / good followup

"Very pleased with the TS480 Control head and it's working like a champ. Thanks!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-08

Got it before Hurricane Hermine

"Hoping to get the antenna before the hurricane. Giga Parts delivered as promised. Sadly, did not need to perform under adverse conditions but there always is tomorrow!"


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