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RatingsRating
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1002 Quentin Rd. NY USA
    • Contact: care@getitdigital.com
    • Phone: +1.718.554.7299
    • Customer Support: +1.718.554.7299
    • Business Hours: Monday-Thursday: 10:00AM-7:00PM EST .::. Friday: 10:00AM-2:00PM EST .::.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

676 Customer Reviews

Rating 2/10
1/5
modified review posted

"Dear ResellerRatings readers,

I found GetItDigital.com on eBay and ordered from them a Canon T4i camera kit. The agent was rude and while they wanted to look like taking precautions, they were gaining time (to deceive, in my humble opinion). They confirmed the delivery date, but, luckily, failed to ship on time and also tried to apply extra charges, on top of the advertised price. No explanation was given and I cancelled the order. Am saying luckily as someone who claimed to be the boss later called to apologize for mishandling the matter, but refused to identify himself or leave a phone number.

My strong belief is that they are involved in shipping false/counterfeit merchandise and they are falsifying their feedback. A deeper search on Internet revealed more horror stories like mine.

I wanted to keep this feedback short, but am available to talk in detail what happened, hoping this could help many others.

PAM

P.S.: only looking at their site (and on ResellerRatings) and it's statistically striking that the feedbacks are almost all the time "great...".
"



Rating 10/10
5/5
modified review posted

"getitdigital is one of the best! Seller shipped the item very quickly and has great communication. I had no problems with this purchase and I am very pleased with the product. The item was as described and everything was beyond my expectations customer service was super helpful and
the prices are better than anywhere else. I recommend this store to
anyone looking for great deal on SLR cameras. I will definitely buy again from them!
"


Rating 10/10
5/5
modified review posted

"Joe was very prompt in communicating and ensuring my order was being processed according to my need and informed me of all the options and shipped the item in the time frame I needed it within. I most certainly want to appreciate the prompt communication, assurance, professionalism and customer focus that Amazon "getitdigital" store showed me in processing my order promptly. Thank you Joe & the getitdigital team!"

modified review This review was modified by AI_Architect on September 11 2012 07:34:05 PM

Rating 10/10
5/5
modified review posted

"I am extremely happy with Get It Digital so far. Lenny got me into a new package they were offering that had a better lens for the same money. Shipment went out the same day I ordered. What more could you ask for? I will definitely use them again."


Rating 10/10
5/5
modified review posted

"Resolved minor issue with quick phone call.
Company cares about it's reputation and will take care of issues / customer concerns.
"

modified review This review was modified by EpicShooter on August 23 2012 10:48:57 AM

No Avatar
Rating 10/10
5/5
modified review posted

"Item was as described and works well on my cameras. Amazing value.....a great mix of quality and economy. There are items for cameras one can purchase on Ebay that are of inferior quality for any price.... but Get it Digital delivered on both accounts. Would definitely buy any of their products without hesitation. "


Rating 10/10
5/5
modified review posted

"Great company with amazing prices and customer service. They always have want I want at the prices I want with fast delivery. Have and will continue to use them time and time again! "


Rating 10/10
5/5
modified review posted

"I was a bit hesitant ordering from them since their prices were so low. But after reading many glowing reviews I decided to go ahead. I couldn't have had a better experience. I got quick notification from them, and shipping was the same day I ordered. I would definitely order from them again."


Rating 10/10
5/5
modified review posted

"Fast shipping and excellent seller. "


Rating 10/10
5/5
modified review posted

"What a great place to do business. Being deaf I have to correspond through emails. Enter Lenny. This guys patience is beyond reproach. He spent well over an hour answering any questions I had and was just the nicest person i have ever done business with. I highly recommend getitdigital for the best prices as well, as taking care of you after the sale! Thanks Lenny for everything!!"


Rating 10/10
5/5
modified review posted

"These guys are great! After I placed my order, Lenny immediately called to follow-up on it. He then upgraded my lenses and gave me a $20.00 refund to match the price on E-Bay because they lowered their price on the same item the day after I bought my camera. What an honest and trustworthy company! Very, very rare these days.

I would definitely purchase from Get It Digital again. Please give them your business and you will not regret buying from this outstanding company. I wish all businesses were like Get It Digital. Great prices and honest customer service!
"


Rating 10/10
5/5
modified review posted

"great experience .i would recommend this site for future purchases .
Great response ,fast delivery
"


Rating 10/10
5/5
modified review posted

"This was one of the best online buying experiences I've had in a while. Great customer service and really fast shipping!"


Rating 10/10
5/5
modified review posted

"Best Deal Ever!! what I was about to pay at a name brand store I found on getitdigital with 3times the about of stuff/lenses with it, various uv filters.I will only by my photography products from this site as well as refer friends here.Great service over the phone and online and speedy shipping!!!!!"


Rating 10/10
5/5
modified review posted

"lightning fast shipping! Quality merchandise! Great transaction! AAA+ Thanks!"


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Get It Digital eBay store / getitdigital.com is not a merchant member
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