5/5

posted Apr-20-2008

"On April 10 2008, I ordered a computer from Georgia Computer Workshop, I asked them to make sure that all the components I picked were compatible, they sent my request to there techs and they said the components were fine.

I have ordered from other companies on the web that put together custom computers but I have to say that I found dealing with Georgia Computer Workshop a pure pleasure. They seem to care about there customers, you are not just a number to them.

Being able to pick the motherboard, memory speed, processor, video card, etc without being limited to specific choices was great, prices are on par with other companies.

When I was deciding on the computer I had a few questions, I sent e-mails asking the questions and I actually received very informative and helpful reply. They even went so far as to make sure that the order I placed was correct and that I did not order more than I needed due to the fact that I ordered 2 windows XP CD's, other companies would not have done that. I also requested that the computer be set up a certain way which they did

The computer was shipped out on the date they said they would, delivered on schedule and was in excellent condition, extremely well packed. I especially like the fact that I got the manuals, CD's, cables & extra parts for all the products installed, if it came with a product in the computer then they send it to you.

I unpacked and it was exactly as ordered, all wiring was neatly routed in the case, everything well attached. I hooked it up and turned it on, everything worked, I was installing games on the computer 15 min after I unpacked it.

IF you are thinking of placing an order with Georgia Computer Workshop do so, I am a very satisfied customer, the people were great to work with, very responsive, friendly and knowledgeable. The product is exactly as advertised and there were no problems with hooking it up. Everything just worked.

I will be going back to them for my future purchases."

comment! report?

Is this review?… Helpful (1) Cool Share

5/5

posted Apr-29-2008

"Emailed computer requirements to GCWORKSHOP and Jessica within a few hours. Ordered computer online on April 1 received it on April 9 double boxed via UPS. Received all documentation and CD's. All internal wiring was neatly tied and well located. The computer has done a great job video editing. Would highly recommend GCW to anyone purchasing a computer.
Tom"

comment! report?

Is this review?… Helpful (1) Cool Share

5/5

posted Jun-12-2007

"This is the second PC I have ordered from Georgia Computer Workshop. I cannot say enough about the positive experiences I have had with both orders. The staff was very helpful in answering pre-sales questions which made me feel both comfortable and confident about my PC configurations. Danny spent over an hour answering my technical questions before the sale. Then, after I received the first PC he helped me rectify a configuration problem very quickly. I previously was a die-hard Dell customer, but I can definitely say that my next PC purchase will be from GCW. Thanks to Danny & Jessica for their outstanding customer serivce!
"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Sep-05-2006

"This store is excellent. I needed a fully customizable pc where I could select all the small details. That's hard to find in general these days. Also I am a veteran of two alienware pc's over the past 6 years as well.

Several months ago I had to work with two seperate retailers in custom pc's market and none of them had good customer service. No one has provided as good of service as GC Workshop.

Several severe incidents occured one with the credit card I selected. It was my grandfathers union card I had borrowed to make the purchase. They froze the money because it was an online order. The representive called the next day and worked with my grandmother over the phone. She guided her very well and in the end the order was put through.

Also with tech support they were stellar. The first issue involved a problem I had getting my disc drives to be recongized and the second several days later I got spooked by thinking I had a wrong hd.

Both times they walked through each problem and explained to me whats wrong and how to correct it. The hd was correct and they showed me that it was Win XP causing the problem and how to fix it.

Infact when I discovered that problem I was very upset because I thought I needed to exchange the hd and reinstall everything all over again( several hours of work in my case). I wrote an email to the company on a friday night. They got back to me two hours later on a Friday night with a phone call to walk me through everything.

In the end with the next pc I need I will be sure to head to GC Workshop. The product was delivered without a hitch and everything worked fine. Not only did they provide the control I need in purchasing a custom system but because I know I am in good hands should I have any concerns or problems.

Sincerely
- Mike"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Jan-23-2009

"I've been playing with different configurations on the G.C.W. website for a couple years now just waiting for the opportunity to buy. When that time came, I called and talked to Danny for advice on some different parts. He was very good about taking the time to answer all my questions.
The order was delayed for a day due to some parts being out of stock but they sent me an email and upgraded the parts for free.
I've had my computer for about a week now and I'm extremely satisfied with it. Everything was packaged well and they did a great job of building the computer.
I will definitely buy my next computer from them.
"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Feb-17-2007

"I purchesed my system from Danny in June of last year, their service and assistance was top notch, I received my system in good time and have had no problems with it.....I purchased a PC to play and mod games on and feel I definitely got the best bang for my buck with GCW! I would have easily spent 4-6K for the same system with the more well known gaming PC vendors....my system ran 1800.00 USD Check GWC out before going with another vehdor...."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Jul-17-2006

"This is the most friendly on-line store I have ever encountered, a place where I can actually communicate with a real person, rather than the "computer" or "simulated" person about my need. Futhermore, the sales person actually do know the stuff very well.
I am very happy with the service and am recommending this store to my acquaintances."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Aug-01-2008

"Like everyone else whom have rated Georgia Computer Workshop, I too have nothing but great things to say about this incredible company!

I have been looking online for a company to build a custom PC to my specifications and the majority of the companies I found seemed only to tailor to the high-end gaming PC market. GCWorkshop on the other hand, are willing and able to meet any system needs you may have, from desktop mini-PCs to frag-tastic gaming rigs, and on to home entertainment PCs, GCWorkshop offers them all.

I sent an email to GCworkshop explaining my needs for my custom build, and within a few hours I got a very helpful reply from Danny, who helped me choose the best set up. I had some special requests for the layout of my PCI cards and they met all my needs.

After my build was complete, GCWorkshop gave my system a 48-hour burn in test. Very cool, as almost all other companies only do a 12 to 24-hour burn in.

My PC was double boxed and packed with packing peanuts and arrived safely with no damage.

I opened up my PC to check the components and wire management and I was extremely pleased with how well organized the wires were kept. The wire management work is perfect for maximizing air flow and still having quick access to the wires if need be.

Included in the box was all the CDs, DVDs, extra wires and instruction books for the components installed in my build.

The customer support they offer on all there systems is amazing, three years labor and one year parts from the date your computer ships as well as three year tech support on your system. 3 years of tech support! That's better then any big-box store, better than Dell, and it's included for free with your PC purchase! WOW!!!

I am so satisfied with my experience with GCworkshop that I plan on buying all my future PCs and PC components through them. If you are thinking of shopping at GCworkshop, go for it, you can't go wrong!

To sum up:
**Outstanding customer support for 3 years on your purchase.
**Fantastic cable management, and quality workmanship
**Friendly people to talk to via phone or email for any questions you may have.
**Very reasonable prices.
**Safe secure shipping.

Georgia Computer Workshop is everything I could want out of an online retailer.

Thanks guys!

"

This review was modified by POVDave on August 01 2008 12:40:49 PM

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Nov-21-2006

"An excellent transaction, an excellent product, an excellent merchant. Thank you!"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Nov-25-2011

"These guys ROCK! I wanted to put together a gaming computer for my son and they answered all my questions, gave me helpful suggestions, and put together an awesome gaming computer within my budget! It was delivered when they said it would be and packaged very securely. My son LOVES it! Thank you GCW. I will return whenever I'm in the market for a computer & I tell everyone about you guys."

comment! report?

Is this review?… Helpful Cool Share