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"Again, one of the best online shopping experiences I've had. This company pays attention to detail and gets it right the first time. The prices are fair and the customer service is courteous and responsive. I just wish they sold more than just Camera equipment so I could spend more of my money with them. Big ups to Jeff T. jc"
This review was modified by nocall4it on October 25 2004 11:13:27 PM
"After deciding what I needed I placed an order with Genius Camera. The Nikon D200 package that I had in mind had to be shipped from an overseas warehouse so I changed my mind and they gladly cancelled the order. This was the same as the majority of the sites and stores I researched. After rethinking I called back and spoke to a very good salesperson by the name of Adam and ordered the D200 body, a camera bag and memory card. When it arrived on time it was just as I hoped for. Adam, and the rest of the fine Genius Camera staff I want to extend a very sincere thank-you for making my first internet camera purchase a good experience. Keep up the good work! Kindest regards, Joseph M. Augusta, GA. "
"I also ordered a camera from this site a few days ago. I was told the camera was on backorder before placing my order but decided to go ahead and placed the order on line. I did rec an email letting me know the camera was on back order and my current order was cancelled and my cc not charged, which as of today (4/26)it has not been charged. I called back today and was told the camera (Canon Rebel digital XT the body only) is due in the middle of May and since I did place an order already, I would be notified by email when the camera came in to see if I still wanted it. I did not have any problems when I did say all I was needing was the body only....there were attempts to get me to buy more, which is normal when in sales...I have been in sales myself and earned commission.
I will wait on the email in May and hope to be able to order this camera.....Overall it has been pleasant dealing with this company and hope for a smooth final transaction in May."
This review was modified by WolfLady on April 30 2005 02:17:48 PM
"Like everyone else it seems, I was attracted to Genius Cameras due to their low prices. I placed an order over the phone for a Nikon D80 camera and a Nikon 18-200 nikkor VRII Lens. Other than a little hard sell by the person whom I spoke with who's mission in life at one juncture was to change my mind from the Nikon lens I asked for to another inferior brand, the transaction went well. I had to wade through a barrage of high pressure coaxing for accessory upgrades or additions I did not need nor want, but after I told the salees person, "you are quickly convincing me to cancel this sale by waisting my time", he relented and we completed the sale for exactly what I wanted originally. Less than a week later I received the package and everything I requested was delivered exactly as specified. I know these guys have a terrible past track record as evidences by most of the other writeups here, but I can sincerely say that other than the aggressive arm twisting I experinced, they did deliver for me. Suggestion: When dealing with these guys, do your homework before hand and know EXACTLY what you want and shut them down when they start their high pressure bait and switch song and dance routine."
"WOW -- what a great site! I have to admit I was worried about ordering from GeniusCameras.com (no mailing address listed on the site and all links for secure server certificates didn't actually link!) and put off the purchase for a few days. Deciding my VISA would give me some protection, I placed the order for the Nikon D70 and two lenses.... and received the email to confirm my order.
When I called to confirm they were overly nice, "How can I provide you with EXCELLENT customer service?" Odd, but ok...
I confirmed my order and declined the upselling of filters and such, confirmed this product was NEW and in the box with warranties. Confirmed the price and was told 10 days for my order.
Subsequently I found this site this AM and immediately called to cancel, expecting the worst. I also notified my card company to decline any charges from them.
When I spoke with "excellent" customer service, I gave my order number to cancel. I was then asked for my credit card # which I refused and said I would only give the last four digits to verify my purchase. That wasn't acceptable to them and thus I began my card #... only getting 8 digits out and the rep moved on to my address (even though the whole # was required) I confirmed my address completely and was told the order would be cancelled and to "expect a refund within 30 days."
I contacted my card again to advise them and immediately received an email from GeniusCamera's Shipping department -- advising me my order was backordered and cancelled.
This worries me two-fold... they're not automated to pull my order to verify my info as well as know it was automatically cancelled... and 2) are they just phishing for credit cards? The reason I suppose #2 is that they confirm the #, billing address, etc. to CANCEL an order, which is odd.
I am now reporting them to Bank of America to watch my card and ensure no fraudulent purchases are put on there just in case this is a phishing scam."
"On December 6, I called to inquire about the Canon EF 70-300 IS USM for my Rebel XT. The salesperson stated that the lens was "in stock" and would be shipped out the next day if I ordered the lens. I placed the order online right after the call. After placing the order, I received an e-mail stating that I needed to call them to provide "verbal confirmation" of the order. When I called to confirm the order, the person I was speaking to said that I was "eligible for an upgrade" on my order. I stated that I was not interested in the "upgrade."
Two days later, I checked to see if the charge went through for the purchase. Having purchased camera equipment at other online retailers, I expected to receive shipping confirmation and to see the charge show up on my credit card. When I saw neither, I called them for the status of my order. The customer rep said that my order should be shipped within 5-7 working days. When I asked if the lens was in stock, they repeated it will be shipped in 5-7 working days.
This didn't seem right to me so I called back to get more information. After being placed on hold and waiting for 1/2 hour, I decided to cancel the order. When I spoke to their representative about cancelling the order, he said the order had "already been shipped." I responded by saying that I spoke to another rep earlier who said it would not be shipped for another 5-7 days and that I checked with my credit card company and that no charge had been made. At that point, he said he would cancel the order.
Maybe I should have waited the 5-7 days but after reading all the negative feedback, I decided to go with another retailer with a better reputation. I ordered the lens from profeelvideo and the order was promptly charged and shipped by the next day."
"I buy a lot of stuff online so I should've known better but this seller had the Nikon D70 priced about $210 less than most others and I couldn't resist. They jack up the shipping but I was still $130 to the good. You can order online but will have to talk to a salesman before they ship. He tried to charge me extra for the battery and charger that's included in the kit which which put the price about $70 over the competition. I canceled the order and bought from a seller I know and trust. Beware of this disreputable reseller."
This review was modified by KVR on August 14 2004 11:20:06 AM
"Same exact experience as the previous reviewer. I e-mailed to get my tracking number and was told to call in. After waiting a ridiculous amount of time I get a salesman who said well my order hasn't been "confirmed" and proceeded to try and sell me no less than 3 additional items that would have added $200 easily to my order. Then I was told ok the product would arrive in 14-21 business days. I asked him "where the heck is this shipping from?" My next comment was "please cancel my order." Easily the worst experience shopping online in my life...their procedures, if you can call it that, are a joke. STAY AWAY!! Pay more for quality service. I didn't check resellerratings.com on this order and it cost me a week because of it and 2 hours on hold. This seller gets a resounding F."
"This online store lied to me on numerous occasions. Cancelled order after getting into argument with sales rep. Still waiting for my money back. DO NOT BUY A THING FROM THIS STORE. Camera seemed like a great deal..only painful expierence. Purchased from BuyDig.com instead...they are really professional."
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posted Jun-27-2006 
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![Share](javascript:share_rating({"review_body":"After deciding what I needed I placed an order with Genius Camera. The Nikon D200 package that I had in mind had to be shipped from an overseas warehouse so I changed my mind and they gladly cancelled the order. This was the same as the majority of the sites and stores I researched. After rethinking I called back and spoke to a very good salesperson by the name of Adam and ordered the D200 body, a camera bag and memory card. When it arrived on time it was just as I hoped for. Adam, and the rest of the fine Genius Camera staff I want to extend a very sincere thank-you for making my first internet camera purchase a good experience. Keep up the good work! Kindest regards, Joseph M. Augusta, GA. ","link":"http:\/\/www.resellerratings.com\/store\/Genius_Cameras\/comment\/264984#comment264984","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Genius_Cameras.jpg","store_name":"Genius Cameras \/ Save Here Distribution","username":"jokey7","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I also ordered a camera from this site a few days ago. I was told the camera was on backorder before placing my order but decided to go ahead and placed the order on line. I did rec an email letting me know the camera was on back order and my current order was cancelled and my cc not charged, which as of today (4\/26)it has not been charged. I called back today and was told the camera (Canon Rebel digital XT the body only) is due in the middle of May and since I did place an order already, I would be notified by email when the camera came in to see if I still wanted it. I did not have any problems when I did say all I was needing was the body only....there were attempts to get me to buy more, which is normal when in sales...I have been in sales myself and earned commission.<br><br>I will wait on the email in May and hope to be able to order this camera.....Overall it has been pleasant dealing with this company and hope for a smooth final transaction in May.","link":"http:\/\/www.resellerratings.com\/store\/Genius_Cameras\/comment\/202977#comment202977","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Genius_Cameras.jpg","store_name":"Genius Cameras \/ Save Here Distribution","username":"WolfLady","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Like everyone else it seems, I was attracted to Genius Cameras due to their low prices. I placed an order over the phone for a Nikon D80 camera and a Nikon 18-200 nikkor VRII Lens. Other than a little hard sell by the person whom I spoke with who\u0027s mission in life at one juncture was to change my mind from the Nikon lens I asked for to another inferior brand, the transaction went well. I had to wade through a barrage of high pressure coaxing for accessory upgrades or additions I did not need nor want, but after I told the salees person, \u0022you are quickly convincing me to cancel this sale by waisting my time\u0022, he relented and we completed the sale for exactly what I wanted originally. Less than a week later I received the package and everything I requested was delivered exactly as specified. I know these guys have a terrible past track record as evidences by most of the other writeups here, but I can sincerely say that other than the aggressive arm twisting I experinced, they did deliver for me. Suggestion: When dealing with these guys, do your homework before hand and know EXACTLY what you want and shut them down when they start their high pressure bait and switch song and dance routine.","link":"http:\/\/www.resellerratings.com\/store\/Genius_Cameras\/comment\/283164#comment283164","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Genius_Cameras.jpg","store_name":"Genius Cameras \/ Save Here Distribution","username":"Jim G","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"WOW -- what a great site! I have to admit I was worried about ordering from GeniusCameras.com (no mailing address listed on the site and all links for secure server certificates didn\u0027t actually link!) and put off the purchase for a few days. Deciding my VISA would give me some protection, I placed the order for the Nikon D70 and two lenses.... and received the email to confirm my order.<br><br>When I called to confirm they were overly nice, \u0022How can I provide you with EXCELLENT customer service?\u0022 Odd, but ok...<br><br>I confirmed my order and declined the upselling of filters and such, confirmed this product was NEW and in the box with warranties. Confirmed the price and was told 10 days for my order.<br><br>Subsequently I found this site this AM and immediately called to cancel, expecting the worst. I also notified my card company to decline any charges from them. <br><br>When I spoke with \u0022excellent\u0022 customer service, I gave my order number to cancel. I was then asked for my credit card # which I refused and said I would only give the last four digits to verify my purchase. That wasn\u0027t acceptable to them and thus I began my card #... only getting 8 digits out and the rep moved on to my address (even though the whole # was required) I confirmed my address completely and was told the order would be cancelled and to \u0022expect a refund within 30 days.\u0022<br><br>I contacted my card again to advise them and immediately received an email from GeniusCamera\u0027s Shipping department -- advising me my order was backordered and cancelled.<br><br>This worries me two-fold... they\u0027re not automated to pull my order to verify my info as well as know it was automatically cancelled... and 2) are they just phishing for credit cards? The reason I suppose #2 is that they confirm the #, billing address, etc. to CANCEL an order, which is odd.<br><br>I am now reporting them to Bank of America to watch my card and ensure no fraudulent purchases are put on there just in case this is a phishing scam.","link":"http:\/\/www.resellerratings.com\/store\/Genius_Cameras\/comment\/206883#comment206883","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Genius_Cameras.jpg","store_name":"Genius Cameras \/ Save Here Distribution","username":"cwoolson","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"On December 6, I called to inquire about the Canon EF 70-300 IS USM for my Rebel XT. The salesperson stated that the lens was \u0022in stock\u0022 and would be shipped out the next day if I ordered the lens. I placed the order online right after the call. After placing the order, I received an e-mail stating that I needed to call them to provide \u0022verbal confirmation\u0022 of the order. When I called to confirm the order, the person I was speaking to said that I was \u0022eligible for an upgrade\u0022 on my order. I stated that I was not interested in the \u0022upgrade.\u0022<br><br>Two days later, I checked to see if the charge went through for the purchase. Having purchased camera equipment at other online retailers, I expected to receive shipping confirmation and to see the charge show up on my credit card. When I saw neither, I called them for the status of my order. The customer rep said that my order should be shipped within 5-7 working days. When I asked if the lens was in stock, they repeated it will be shipped in 5-7 working days.<br><br>This didn\u0027t seem right to me so I called back to get more information. After being placed on hold and waiting for 1\/2 hour, I decided to cancel the order. When I spoke to their representative about cancelling the order, he said the order had \u0022already been shipped.\u0022 I responded by saying that I spoke to another rep earlier who said it would not be shipped for another 5-7 days and that I checked with my credit card company and that no charge had been made. At that point, he said he would cancel the order. <br><br>Maybe I should have waited the 5-7 days but after reading all the negative feedback, I decided to go with another retailer with a better reputation. I ordered the lens from profeelvideo and the order was promptly charged and shipped by the next day.","link":"http:\/\/www.resellerratings.com\/store\/Genius_Cameras\/comment\/234136#comment234136","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Genius_Cameras.jpg","store_name":"Genius Cameras \/ Save Here Distribution","username":"Seadragonrex","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I buy a lot of stuff online so I should\u0027ve known better but this seller had the Nikon D70 priced about $210 less than most others and I couldn\u0027t resist. They jack up the shipping but I was still $130 to the good. You can order online but will have to talk to a salesman before they ship. He tried to charge me extra for the battery and charger that\u0027s included in the kit which which put the price about $70 over the competition. I canceled the order and bought from a seller I know and trust. Beware of this disreputable reseller.","link":"http:\/\/www.resellerratings.com\/store\/Genius_Cameras\/comment\/154117#comment154117","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Genius_Cameras.jpg","store_name":"Genius Cameras \/ Save Here Distribution","username":"KVR","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This store is a fraud, if you don\u0027t buy their accessories, they will say your order is backordered for 6-8 weeks.","link":"http:\/\/www.resellerratings.com\/store\/Genius_Cameras\/comment\/157817#comment157817","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Genius_Cameras.jpg","store_name":"Genius Cameras \/ Save Here Distribution","username":"ONISCUS","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Same exact experience as the previous reviewer. I e-mailed to get my tracking number and was told to call in. After waiting a ridiculous amount of time I get a salesman who said well my order hasn\u0027t been \u0022confirmed\u0022 and proceeded to try and sell me no less than 3 additional items that would have added $200 easily to my order. Then I was told ok the product would arrive in 14-21 business days. I asked him \u0022where the heck is this shipping from?\u0022 My next comment was \u0022please cancel my order.\u0022 Easily the worst experience shopping online in my life...their procedures, if you can call it that, are a joke. STAY AWAY!! Pay more for quality service. I didn\u0027t check resellerratings.com on this order and it cost me a week because of it and 2 hours on hold. This seller gets a resounding F.","link":"http:\/\/www.resellerratings.com\/store\/Genius_Cameras\/comment\/162247#comment162247","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Genius_Cameras.jpg","store_name":"Genius Cameras \/ Save Here Distribution","username":"FiyahDave","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This online store lied to me on numerous occasions. Cancelled order after getting into argument with sales rep. Still waiting for my money back. DO NOT BUY A THING FROM THIS STORE. Camera seemed like a great deal..only painful expierence. Purchased from BuyDig.com instead...they are really professional.","link":"http:\/\/www.resellerratings.com\/store\/Genius_Cameras\/comment\/168096#comment168096","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Genius_Cameras.jpg","store_name":"Genius Cameras \/ Save Here Distribution","username":"apapuga","rating":"1"}, "single");){kind=link}
"Again, one of the best online shopping experiences I've had. This company pays attention to detail and gets it right the first time. The prices are fair and the customer service is courteous and responsive. I just wish they sold more than just Camera equipment so I could spend more of my money with them. Big ups to Jeff T.
jc"