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geniuscameras.com

Consumer Electronics

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--/100 (6-month rating)
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All Customer Reviews (114)

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Rating 2/10 1/5
modified review posted Mar-31-2007

"Placed order for Nikon D200 package with 3 day shipping and told IN-STOCK. They tried to talk me into several overpriced additions to the order. I did not go for the extras. Called back to check as not delivered. I was told the item was BACKORDERED 8 to 10 weeks or more and the price was not guaranteed. "

modified review This review was modified by iMe on March 31 2007 07:38:03 AM
Rating 2/10 1/5
modified review posted Nov-20-2006

"After ordering a camera body (Canon Rebel XT) with no accessories I received a call asking for my credit card CVV number. After refusing some hard sell tactics the salesman gave up. The next day I receive an email saying they are backordered on the product I ordered and it would be several weeks before they could fill the order. I contact them every week, but am yet to hear back. My next step is to report them to the Better Business Bureau. It looks like there are quite a few dissatisfied customers who should do the same."

Rating 8/10 4/5
modified review posted Nov-04-2006

"Like everyone else it seems, I was attracted to Genius Cameras due to their low prices. I placed an order over the phone for a Nikon D80 camera and a Nikon 18-200 nikkor VRII Lens. Other than a little hard sell by the person whom I spoke with who's mission in life at one juncture was to change my mind from the Nikon lens I asked for to another inferior brand, the transaction went well. I had to wade through a barrage of high pressure coaxing for accessory upgrades or additions I did not need nor want, but after I told the salees person, "you are quickly convincing me to cancel this sale by waisting my time", he relented and we completed the sale for exactly what I wanted originally. Less than a week later I received the package and everything I requested was delivered exactly as specified. I know these guys have a terrible past track record as evidences by most of the other writeups here, but I can sincerely say that other than the aggressive arm twisting I experinced, they did deliver for me. Suggestion: When dealing with these guys, do your homework before hand and know EXACTLY what you want and shut them down when they start their high pressure bait and switch song and dance routine."

Rating 2/10 1/5
modified review posted Oct-26-2006

"1 hour after I placed an order for a Nikon d200 on the GENIUSCAMERAS.COM web site, a salesperson called to confirm my credit card cvv number (even though I provided the number during the checkout process). I thought that was odd, but whatever. He then tried to sell me on several (overpriced) accessories for the camera. It was only AFTER I provided the CVV number AND AFTER I declined to purchase any accessories did he inform me that there was a "problem" with the web site, and that the correct price for the camera was approximately DOUBLE what I had paid! What a blatant scam! Don’t waste your time like I did! Stay far away from this merchant!"

Rating 2/10 1/5
modified review posted Oct-15-2006

"Liars..! Told me they had the Nikon D80 in stock. Said it had USA warranty, made in Japan & it would arrive in 5-6 days..13 days later nothing.. No contact.... Atleast they didn't bill my credit card as of yet.. I had a feeling something was wrong w/these guys.."

Rating 2/10 1/5
modified review posted Sep-14-2006

"Classic bait & switch: buy our expensive accessories, and parts that normally are boxed with the item, but we've removed to sell to you at an extra price, or we'll place your order on permanent backorder."

Rating 2/10 1/5
modified review posted Sep-12-2006

"Worst store on the web. I agree with all the bad reviews on these guys...they bait you in with low prices and don't even have the camera. I ordered a camera, got a confirmation, then a note saying it was backordered. Never heard from them again. Called twice, was told that it would be in in 2 weeks. 3 weeks later, I call them and there is no date for it to come in. Nice inventory tracking. Horrible store....STAY AWAY!!!!"

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Rating 2/10 1/5
modified review posted Aug-30-2006

"The WORST retail experience I've ever had. RUN, don't walk, as far away from these liars as you can get!!! I wish I had seen these postings before I contacted this company. Bait and switch is only the tip of the iceberg with these guys."

Rating 2/10 1/5
modified review posted Aug-16-2006

"Horrible & Liars! Lied to me about a problem at Canon with the digital rebel xt for 6 months after lieing to me that it was initially in stock. Am I really that big a fool believing they had a good buy? Yep!"

Rating 2/10 1/5
modified review posted Aug-10-2006

"The WORST kind of scam artists. Ordered the Canon EOS XT Rebel with special lens...great price. When I called to confirm the order they tried to upsell me a battery and carger for $550 (retail about $70) and a 1GB memory card for $350 (retail $80). When I ordered neither, I was told my order was on back order two days later by e-mail.
When I called to confirm the item was on back order, Adam, my "service rep" spent 10 minutes trying to convince me that he was able to offer me a "better deal" if I wanted it...and wouldn't tak "no" for an answer. Luckily, I digitally recorded our conversation just like that AOL guy. That's when I cancelled my order completely."

 
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