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gentechpc.com

Computer Hardware & Software

Rating 10/10 2 reviews
(142 lifetime reviews)

10/100 (6-month rating)
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GenTech Computers (GenTechPC, 1toppc.com) is a merchant member
GenTech Computers (GenTechPC, 1toppc.com) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (142)

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Rating 10/10 5/5
modified review posted Apr-22-2012

"I'm not the kind'a guy that leaves feedback or reviews online, but I had to say that I had an awesome buying experience with GentechPC. Ken helped me out and emailed me over the weekends, I got my discounts as promised, and absolutely happy with my new MSI GT780DX-406! It was shipped within 2 days of the payment being cleared. Very good reseller!!!"

Rating 10/10 5/5
modified review posted Apr-11-2012

"Top notch customer service, literally the best i have every experienced. They go above and beynd for their customers. They do price matching with other resellers. Excellent quality laptops, I love my new laptop its a beast! I actually tried to order another for my sister but unfortunately it ot discontinued so we have to wait a bit longer to get a different one. I recommend them to my friends and family and expect to buy my next laptop from them."

Rating 10/10 5/5
modified review posted Oct-30-2011

"Hello I bought a laptop that was on sale and had a special offer that I didnt apply cause I didnt read the instructions for the application and noticed after the sale was already made, besides that the offer was improved and the laptop was being sold with a much better ram memory. Despite all of this I called to see if there was a chance they might value costumers satisfaction and change my order so I can pay less and get a better ram memory and they did and Im truly greatful there are stores that are not just after your money that they honestly want their costumers to be happy with the process and that as a consumer you can get a great deal. 100% good costumer service, 100% good contact by phone I highly recommend this store. To optimize service recommend video chat...thank you."

Rating 10/10 5/5
modified review posted Oct-10-2011

"I purchased an MSI gaming notebook from GentechPC. Ken was very helpful and upon my request the notebook for dead pixel beforehand.

Shipping wasn't as fast as I expect it to be (from purchase until being sent to the mail service), but still acceptable and communication was great.

I haven't found any major problem with my notebook, so I can't say much about after service, but I'm assuming they do good as well for the after-sales service.

Bottom line, I'm satisfied with my purchase and I recommend gentechPC to anyone looking to buy notebook online."

Rating 10/10 5/5
modified review posted Sep-25-2011

"I express my profound gratitude to the distinguished company gentechpc.com and Ken!
Performed work for 5 +. I bought a laptop Asus G74SX. September 9 Order. 15 expelled, and 25 had already received an order number in Moscow
Be sure to buy the following notebook only for you!
You guys are the best:)"

Rating 10/10 5/5
modified review posted Sep-05-2011

"I wanted to get a high-end gaming laptop to replace my desktop that would give me portability and allow me to do some serious gaming. I looked around locally and on the Internet and finally settled on GenTech PC. I ordered an upgraded MSI GT780DXR with an SSD raid and Bigfoot wireless network card. I haven't ordered from GenTech PC or an MSI laptop before so I wasn't sure what to expect. My expectations were exceeded. I have to say this company ia amazing. They are friendly, knowledgeable and always willing to talk to you an answer questions. I will definitely be ordering from them in the future and telling everyone else I know to order from them as well. This is an excellent company."

Rating 10/10 5/5
modified review posted Aug-03-2011

"Awesome Company! laptop is fantastic and the price was unbeatable!"

Rating 10/10 5/5
modified review posted Aug-02-2011

"I recently ordered an Asus G74 from Gentechpc.
Sure, I had the option to get the same from other online retailers, but for some reason I decided to go with gentech - and without doubt, it was a good decision. Prices are competitive, and customer service is great. Ken Lee was very helpful in resolving most of my queries before I settled for the purchase.
I will definitely order my future upgrades from here, and will convince friends to do the same.
Keep up the great work!!"

Rating 10/10 5/5
modified review posted Aug-01-2011

"I placed a MSI laptop with Gentech PC in August of 2010. I wanted to wait to write a review so that I can see how good the product really is and how heir customer service is. It is now August 2011 and I have no complaints. Ken is one of the most knowledgeable and kind person I have met. He was and is very helpful in all questions I have and had. Ken even helped me check the laptop before shipping to make sure everything is working properly since I was going to be travelling soon after. I would definitely buy from Gentech PC again and will be recommending them to all my friends. A+++"

Rating 10/10 5/5
modified review posted Jul-21-2011

"What can I say....I wanted a Sager NP8170 and visited several Re-seller sites and read the reviews....All sites were ok but one in particular stood out...It was GENTECHPC.The reason... Ken Lee. I myself deal with customers and have provided excellent customer for 20 plus yearsand I still believe in saying "Thank you" and "You are Welcome" and I have seen the lack of such in the world today.
Ken Lee has great customer skills and made the difference in my choosing GENTECHPC. Oh.. and the SAGER is the "ish" Sophisticated exterior but a monster of power inside."

 
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