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Stores > GeekBuying
  • GeekBuying GeekBuying Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.84/10 8.84/10
    Chance of future purchase: Rating 8.80/10 8.80/10
    Shipping & packaging: Rating 8.31/10 8.31/10
    Customer service: Rating 9.02/10 9.02/10
    Return/Replacement policy: Rating 8.87/10 8.87/10
Voice your opinion! Review GeekBuying by clicking a star below.
Rating 10/10
5/5
2017-06-26

Great site !

"Great site with very good prices and customer service very efficient "


Rating 10/10
5/5
2017-06-24

Really good service.

"Site is very clear. Their service is very helpful. Fast asnswers. "


Rating 10/10
5/5
2017-06-24

Excellent service

"I have ordered a set of different devices and one of the ran out of stock but the customer service team kept me updated about it and about the progress in the shippment. A very good purchasing experience."


Rating 10/10
5/5
2017-06-24

Very nice support!

"Bought that i didn't wanted in the end, the support was really nice and they refunded me quickly :)"


Rating 10/10
5/5
2017-06-23

Excellent and ultra-fast transaction

"Excellent and ultra-fast transaction and communication"


Rating 10/10
5/5
2017-06-23

I purchased a mobile phone through the site at the best price I found sellers on the site answer very quickly any questions and add a gift t

"I purchased a mobile phone through the site at the best price I found sellers on the site answer very quickly any questions and add a gift to purchase waiting forward to the package great site great prices service above all recommended"


Rating 10/10
5/5
2017-06-23

A most satisfying experience

"Shopping from countries other than China can be a bit of inconvenient given their usual longer-than-promised processing time. However, I do appreciate their wonderful post sales services. Once the order is dispatched, it takes just few days to arrive at my home. Besides, their prices are also very attractive, even with all the shipping costs, the price is still generally lower than the local shops."


Rating 10/10
5/5
2017-06-22

Amazing Service

"I had a problem with my order and they helped me solve it in the best way possible. World class service. "


Rating 10/10
5/5
2017-06-22

good service

"Comprehensive catalog of purchase at a reasonable price with its competitors and most of all outstanding customer service."


Rating 10/10
5/5
2017-06-22

Great job

"I ordered a couple of items, unfortunately one of them was found to be out of stock, not to worry though they immediately contacted me and gave me options and it was sorted in a jiffy. Couldn't recommend enough."


Rating 10/10
5/5
2017-06-22

Xiaomi smartphone

"Quick shipping and good quality product."


Rating 6/10
3/5
2017-06-22

Too long - extra charges

"I made my order 10 days before and still don't have it."


Rating 2/10
1/5
2017-06-22

Can we go less than one star??

"Have bought from these guys before, probably spent a couple of thousand here had generally ok service, but this has been a complete clusterf@#$*. Order two mobile at the beginning of February, Grace from geekbuying contacted me a week later saying one of the phones wasn't available, would I be interested in another option, it is $15 cheaper. Sure, ok fine, there was a bit of a time constraint, I needed them for May 15th, just send them. Ok, we will send them out right away! They even speedily refunded the $15! After a month I start checking the mailbox everyday, nothing.
April comes along, starting to get worried. ok, go find the email with the tracking numbers...oh, they never sent it. Contact Grace (with her email chain). One week later she finally responds, Oh, but you cancelled your order! I certainly did not! And if I did, why was the money not returned. 3 days later, oh sorry, someone mistakenly cancelled your order. Ok, well send it! 2 days later, sorry, we don't have one if the phones in your color! I don't care send whichever. I also look and see that the phone is now $80 cheaper than when I had originally ordered it. So I ask if they can send by expedited shipping, and any chance of giving the discount? 2 days later, sorry, we can't give you the discount, we can give you a $5 coupon for your troubles. And we can't spend money on expedited shipping (plus customs might look at it and charge you). What should we do? Just ship the damn things!
2 days later, ok, we will ship it.
2 days later, shipping email with tracking number
57 days since it was finally shipped out - STILL NO PACKAGE - 140 days since initial order and charging of my credit card.
So moral of the story, if you need anything from these guys in say, I donno, 6 months, DO NOT BUY FROM THEM! And if you get an email from Grace about anything, cancel and go to anther website because your order just fell into a black hole!
Hey Geekbuying! I'm going to just keep posting this story everywhere until you finally do something!
"


Rating 10/10
5/5
2017-06-21

Phone purchase

"Easy to order and excellent customer service."


Rating 8/10
4/5
2017-06-21

Buen servicio

"Me ayudaron con un pago mal procesado"


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GeekBuying participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,378 merchant members.