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geartaker.com/

Cellular & Accessories

Rating 3.86/10 44 reviews
(109 lifetime reviews)

3.86/100 (6-month rating)
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All Customer Reviews (109)

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Rating 10/10 5/5
modified review posted Jan-29-2012

"Best Stuff Best Prices.............."

Rating 2/10 1/5
modified review posted Jan-23-2012

"where is my order and how come I can not go to your website!!I ordered my items on november 23 and still have not received them. I was giving you the benefit of the doubt because of the holiday shipping but now its almoste february... if you won't give me my order send me a REFUND NOW BEFORE I REPORT U!!!"

modified review posted Jan-28-2012
geartaker.com's Avatar
geartaker.com, Geartaker rep has responded

“Dear customer
I have checked your order in our system, however I found your order has been cancelled, because you did't pay it successfully. Could u please check your credit card records?
If you still need this order, please contact us.

Sorry for all the things.”

Rating 2/10 1/5
modified review posted Jan-20-2012

"I am very unhappy with this company and will never order from them again. I ordered a remote control flying saucer. I recieved a tracking number that showed no tracking whatsoever. I wrote them and all I got was "sorry for making you concerned, don't worry". What kind of customer service is that???
And then I receive my order and the remote control is missing. I write them and they tell me to use the provided USB cable (which they mentioned sending for free btw) That is not what was advertised and I will never order anything from this company again and quite frankly, I wouldn't be surprised if it were their own employees sending in "5 star" reviews. "

modified review posted Jan-28-2012
geartaker.com's Avatar
geartaker.com, Geartaker rep has responded

“HI eric
Sorry for the thing. I ve checket the tickets you sent to us. and our customer service will follow your issue.

Hope it will be solved ASAP.”

Rating 2/10 1/5
modified review posted Jan-17-2012

"Where is my order? I ordered an item on Jan 09th with order number 1842700323. I got a FedEx tracking number but the status is never getting changed? Is it really delivered? Is it reached FeddEx yet? Where is my order? Give me an exact date that I can expect.."

modified review posted Jan-17-2012
geartaker.com's Avatar
geartaker.com, Geartaker rep has responded

“Dear customer, we have indeed dispatched your order on 1/10/2012 via Fedex, it is on the way to Fedex's warehouse in US, please wait in patience.Any more questions, please contact with us.”

Rating 10/10 5/5
modified review posted Jan-13-2012

"I lost count of how many things I have purchased from Geartaker. They are a very helpful bunch and they carry loads of hot stuff. I have recommended them to family and friends and will continue to do so. Why? Everyone deserves a bargain!"

Rating 10/10 5/5
modified review posted Dec-30-2011

"This being the first time on the Geartaker site I ordered with some trepidation, but I was pleasantly surprised. The quality of the product and packaging and the speed of delivery were all excellent. I will definitely look to Geartaker for any future electronic orders."

modified review posted Dec-30-2011
geartaker.com's Avatar
geartaker.com, Geartaker rep has responded

“Thank you so much for leaving a comment. We appreciate your feedback and let us know if you ever need anything.”

Rating 10/10 5/5
modified review posted Dec-29-2011

"I ordered from Geartaker online this product: Gpad M009S Tablet PC 7 Inch Android 2.2. The price for this tablet PC was substantially less then for similar items from other sellers. It arrived, well packaged and in perfect condition, within a reasonable few weeks. The product itself is excellent and outperforms a similar unit I bought elsewhere. I highly recommend this seller."

modified review posted Dec-29-2011
geartaker.com's Avatar
geartaker.com, Geartaker rep has responded

“Thank you so much for the kind comment. Let us know if you ever need anything else.”

Rating 10/10 5/5
modified review posted Dec-29-2011

"I have to admit I was a little suspicious of geartaker.com when I saw how low the prices were. It made me nervous when I saw it was an offshore company. I read some reviews and saw nothing but good reviews all over the internet. I ordered two ps3 controllers and was pleased when they came just as described at such a great price. The shipping time was prompt considering it came from Hong Kong! I will definitely be using geartaker.com and will recommend to friends and family!"

modified review posted Dec-29-2011
geartaker.com's Avatar
geartaker.com, Geartaker rep has responded

“Thank you for your kindly support! Geartaker will do better in 2012.”

Rating 2/10 1/5
modified review posted Dec-27-2011

"Update 12/29/11 and still have not received my package. Have not heard back from them. I am contacting the the BBB and filing a complaint. Will post my disatisfaction all over internet if I have to about geartaker.com

To whom it may concern:

Where is my package!!! It is now 12/27 and I have yet to receive it. Tracking stops in China. This is unacceptable.!!! At minimum I want my shipping cost refunded upon receipt of my order. Shipping request EMS $36.00 additional charge

Order Number: 1689100323.
Order Total: USD236.7300




--------------------------------------------------------------------------------
From: j.speight@live.com
To: service@geartaker.com
Subject: RE: Order #Order Number: 1689100323.
Date: Sat, 24 Dec 2011 11:38:16 -0500


To whom It may concern,


I am very disappointed. My order has yet to reach me and it is Christmas Eve. Tracking is useless, will not tell me where my package is. I ordered on 12/12 express mail expecting to receive package by 12/23/11. This was the one 'big" gift I was getting for my children ages 9,6,and 4. Now what?

Order Number: 1689100323.
Order Total: USD236.7300



> Date: Wed, 21 Dec 2011 16:46:43 +0800
> Subject: Re: Order #Order Number: 1689100323.
> From: service@geartaker.com
> To: j.speight@live.com
>
> Dear Customer,
>
> Sorry for making you concerned.
> We have just tracked your package. You can track your package here:
> http://www.ems.com.cn/qcgzOutQueryNewAction.do?reqCode=gotoSearchE.
> It is on the way to you. Please don' worry.
> Recently, the orders need a strict inspection before sending.
> The carrier needs more time to process the orders and update the
> online information because the rush of Christmas.
> We will try our best to follow your order all the time.
> We apologize for this long delay in the delivery process.
> It's very common to see packages not scanned by destination Post
> Offices while packages are still normally en-route and delivered.
> Please wait another 3-4 days.
> Please feel free to contact us again if you still can not get it then.
> Sorry for all this inconvenience.
>
> Best Regards, Joy
>
> 2011/12/21 jacqueline Speight :
> > Please update on status of order listed below. Tracking information stops after 12/16/11. I ordered on 12/12 express mail expecting to receive package by 12/23/11
> >
> > Order Number: 1689100323.
> > Order Total: USD236.7300

> > > This email message was sent by the website visitor while all operators were offline
> >
> > User Details:
> >
> > IP Address: 72.83.151.52
> > Referrer: http://www.geartaker.com/
> > Browser/OS: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.2; MS STORE DMC2.8.4431.2)
> >
"

Rating 2/10 1/5
modified review posted Dec-27-2011

"Awful Customer Service. No contact form on their website, No Chat Feature on their Website. Only one email address provided and they never answer it. Going on several weeks of back and forth with them and not getting anywhere. I had to contact them on Twitter and Facebook and a dozen emails before I could even get a first response. Now they are playing games and won't give me a return address to send back the BROKEN, DEFFECTIVE, JUNKY product that they sold me. This place is a JOKE and a SCAM. Don't waste your time, efforts or money. Go elsewhere!!! "

 
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