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Full Rating Profile
GearXS.comCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 105
    • Contact: info@gearxs.com
    • Phone: 800-438-7516
    • Customer Support: 800-438-7516
    • Business Hours: 10am - 4pm Mon-Fri Closed Sat-Sun
    • Fax: 800-438-7630

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.20/10 6.20/10
    Chance of future purchase: Rating 3.36/10 3.36/10
    Shipping & packaging: Rating 3.60/10 3.60/10
    Customer service: Rating 3.13/10 3.13/10
    Return/Replacement policy: Rating 2.00/10 2.00/10

What is this?

2,078 Customer Reviews

Rating 2/10
1/5
modified review posted

"This was a horrible purchase. Not one thing of value was sent. All trinkets and junk.
Never again!
"

modified review Rep reply posted Oct-30-2014

GearXS, GearXS.com rep has responded

“Hello Jasbday35,

Thank you for your review and we apologize that you are unsatisfied with your purchase. We provide a 30day money back guarantee for all products. Please contact us and we will provide you with your return information.

All the best,
Alannah N
GearXS Customer Service Manager
1-800-438-7516”


Rating 10/10
5/5
modified review posted

"Of the five items in four separate purchases over the last couple weeks, I've only had one problem, and it was clearly the mail carrier who damaged the item. It sadly was ruined so I'm out the money for that, but the item itself was beautiful before the metal sign was badly bent to fit into the mailbox. Otherwise, everything I've gotten has shipped fairly quickly and has included some amazing items at an amazing price."


Rating 10/10
5/5
modified review posted

"Item delivered as described."


Rating 10/10
5/5
modified review posted

"Received email that I would get my purchase within 2 weeks and I actually received it in acouple if days."


Rating 10/10
5/5
modified review posted

"It is a pleasure to shop with GearXS.com"


Rating 10/10
5/5
modified review posted

"quick! great prices. lots of options"


Rating 2/10
1/5
modified review posted

"Company fails to answer phones and emails. When they do it's robotic and doesn't make sense. They make up different excuses daily why they can't ship your order. Unfriendly and unresponsive customer service, you NEVER EVER receive your order. Avoid this company you will be glad you did!!!"

modified review Rep reply posted Oct-30-2014

GearXS, GearXS.com rep has responded

“Hello Tete9992,

Our customer support team is here for you to assist you anyway possible. Our office hours are 10am-4pm CST and we answer all phone calls that are received. Also, we respond to all emails within 24 hours. I see that you wrote us a message on Facebook. This issue has been resolved and a refund was issued back into your account. If there is anything else we may assist you with, please feel free to contact us. Thank you for your time and cooperation as we resolve this issue and have a great day.

Alannah N
GearXS Customer Service Manager
1-800-438-7516”


Rating 8/10
4/5
modified review posted

"Ty 4 the nice items and great price,super fast service. Will do buss. again Ty Ernesto g Flores"


Rating 10/10
5/5
modified review posted

"Fast service. Quality goods. good price."


Rating 2/10
1/5
modified review posted

"I'm totally disgusted with this company. I ordered a pair of boots in a size 6 as EVERY shoe & boot I own is a size 6. What they sent me is definitely NOT a 6. I can't even begin to get my foot in to them. I believe they are reselling a bunch of mislabeled boots they got for cheap. I asked to return them on THEIR dime since these are obviously incorrect and they said NO! I would have to pay. In my opinion that's BS. So I'm going to make sure I find every review site and warn people that they sell junk and don't stand behind it."

modified review Rep reply posted Oct-30-2014

GearXS, GearXS.com rep has responded

“Hello Tviola1,

We regret to hear that the shoes you purchased did not fit correctly. All the shoes on our website come in standard sizes. We do have a 30day money back guarantee. If the shoes you purchased do not fit correctly, you may return them back for a refund. However, the buyer would be responsible for the return shipping cost. If there is anything we may assist you with, please do not hesitate to contact us.

Best regards,
Alannah N
GearXS Customer Service Manager
1-800-438-7516”


Rating 10/10
5/5
modified review posted

"Fast delivery and as described."


Rating 10/10
5/5
modified review posted

"The charger is worth much more than the money I was charged. It arrived packaged well, complete and charged. Blue lights show amount of charge. I was able to fully charge my Samsung S3 and my ipad2 with plenty of charge left. "


Rating 6/10
3/5
modified review posted

"USB cord not included with Power Bank. Called and they are to send."


Rating 10/10
5/5
modified review posted

"Always a joy shopping with GearXS.com"


Rating 2/10
1/5
modified review posted

"the mp3 battery does not work I call the customer service # left message and never get a call back or replacement.
the electric razor was damage per battery leak.
the clocks was damage.
"

modified review Rep reply posted Oct-30-2014

GearXS, GearXS.com rep has responded

“Hello Hogar_nc,

We regret to hear that the item you received is not working correctly. Our customer support team is here to make sure any issue gets resolved. Please call us on the number below and we will locate your purchase.

Our apologies,
Alannah N
GearXS Customer Service Manager
1-800-438-7516”


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