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RatingsRating
Store InformationStore Info
Full Rating Profile
GearXS.comCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 105
    • Contact: info@gearxs.com
    • Phone: 800-438-7516
    • Customer Support: 800-438-7516
    • Business Hours: 10am - 4pm Mon-Fri Closed Sat-Sun
    • Fax: 800-438-7630

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.08/10 6.08/10
    Chance of future purchase: Rating 2.22/10 2.22/10
    Shipping & packaging: Rating 1.86/10 1.86/10
    Customer service: Rating 1.67/10 1.67/10
    Return/Replacement policy: Rating 1.84/10 1.84/10

What is this?

3,131 Customer Reviews

Rating 10/10
5/5
modified review posted

"I just bought another deal from Gearxs...each deal is better than the last! I am VERY HAPPY with their merchandise!"


Rating 10/10
5/5
modified review posted

"The order was fast and easy, with speedy delivery. Will order from them again."


Rating 10/10
5/5
modified review posted

"The items were of good quality. Shipping was fast. I received email updates every step of the way. I would order again."


Rating 10/10
5/5
modified review posted

"Very Good and prompt delivering."


Rating 10/10
5/5
modified review posted

"Very pleased with the sheet set"


Rating 10/10
5/5
modified review posted

"Quick accurate and easy order!"


Rating 2/10
1/5
modified review posted

"I purchased luggage. I got an email saying it was packaged. After 2 weeks i had to contact customer service where they told me the luggage was out of stock and not going to be replenished in a timely manner. Why would i get an email saying it was packaged when there was no more. Obviously that was a lie. And would i have gotten a refund if i didnt contact you about what i purchased. This is a fishy website. "

modified review Rep reply posted Jan-30-2015

GearXS, GearXS.com rep has responded

“Hello,

I apologize for this inconvenience. We want all of our customers to be satisfied with their purchases and experience with us and I apologize that you are not. I'd like to further assistance you with this issue. I've sent you an e-mail regarding this issue and hope to hear from you soon.

Apologies for this Inconvenience,
Yashia R
Customer Support Representative
800-438-7516
www.gearxs.com”


Rating 10/10
5/5
modified review posted

"Service very good,delivered merchandise on time ????"


Rating 10/10
5/5
modified review posted

"Easy to order, fast delivery"


Rating 6/10
3/5
modified review posted

"It seems the Process of Purchase to Shipping takes longer than expected. Also on some items (ear warmers) don't offer color choice and the Photo of shows Black and when you get it there all different colors. "


Rating 6/10
3/5
modified review posted

"I ordered wine holders from them and they sent me stereo earbuds instead . I messaged them Friday and they haven't responded yet."

modified review Rep reply posted Jan-30-2015

GearXS, GearXS.com rep has responded

“Hi charliejoskiewich,

We see that you emailed us regarding this issue and this was reviewed and was addressed the following day. According to our records, your replacement is in transit to you and =we have emailed you with your tracking details.

Should you have further questions or concerns, please feel free to contact our Customer Support Team.

Have a Great Weekend,
Yashia R”


Rating 10/10
5/5
modified review posted

"Very happy with the memory foam pillow I ordered on Sunday, from Gearxs.com and received on Friday! Love it!"


Rating 8/10
4/5
modified review posted

"get experience low prices"


Rating 2/10
1/5
modified review posted

"I did not get my order by the time they said I would. It took almost a full month to get to me. When I got it, it was not what I ordered. I ordered fleece-lined leggings, but I received fleece-lined tights. Definitely not the same thing. I did not send them back because it was too much trouble. Fortunately, they were inexpensive. I will not be ordering from GearXS again. "

modified review Rep reply posted Jan-28-2015

GearXS, GearXS.com rep has responded

“Hello mgc145,

We regret to hear that you are unsatisfied with your purchase. For better assistance, please contact our customer support team and we will have this issue resolved as soon as possible. Thank you for cooperation as we resolve this issue.

Alannah N
Customer Service Manager
1-800-438-7516”


Rating 10/10
5/5
modified review posted

"Always a good experience shopping with GearXS. Website is good and shipping is prompt."


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GearXS.com is a merchant member
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