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RatingsRating
Store InformationStore Info
Full Rating Profile
GearXS.comCoupons
  • GearXS.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 105
    • Contact: info@gearxs.com
    • Phone: 800-438-7516
    • Customer Support: 800-438-7516
    • Business Hours: 10am - 4pm Mon-Fri Closed Sat-Sun
    • Fax: 800-438-7630

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.36/10 6.36/10
    Chance of future purchase: Rating 2.53/10 2.53/10
    Shipping & packaging: Rating 2.07/10 2.07/10
    Customer service: Rating 1.80/10 1.80/10
    Return/Replacement policy: Rating 2.14/10 2.14/10

What is this?

3,491 Customer Reviews

Rating 10/10
5/5
modified review posted

"The products purchased were inexpensive, good quality items."


Rating 10/10
5/5
modified review posted

"I've always enjoyed GearXS, what else can I say..."


Rating 2/10
1/5
modified review posted

"merchandise was advertised as an 1800 thread count sheet set. the actual merchandise is paper thin and not even close to what was advertised. it is s fraudulent deal and the company said the best they could do is give me a 20% discount and does not accept returns. horrible cs service with i do not care attitude."


Rating 4/10
2/5
modified review posted

"The face masks are extremely cheap. Wasn't worth sending back."


Rating 10/10
5/5
modified review posted

" Good prices, free shipping, fast shipping, new products, equals great service"


Rating 10/10
5/5
modified review posted

"Quick delivery - great quality."


Rating 10/10
5/5
modified review posted

"The order came quickly and am very pleased with the product!"


Rating 10/10
5/5
modified review posted

"Everything arrived quickly and I'm pleased with my purchases."


Rating 2/10
1/5
modified review posted

"My purchase of undergarments was received in a vary timely manner. It was wrong size even though I went size bigger like the description said too. This second time I have not really received what I was expecting. I will in future not really trust description or probably not even order any clothing type material."

modified review Rep reply posted Apr-23-2015

GearXS, GearXS.com rep has responded

“Hello jammer169 ,

We are here to assist and support you in any way that we can to ensure that you receive the highest customer satisfaction possible. Please contact Customer Support or myself so we may address this to ensure your satisfaction.

Kind Regards,Yashia R
Customer Service Representative
GearXS: 1-800-438-7516”


Rating 10/10
5/5
modified review posted

"Excellent customer service!! I am a repeat customer. I ordered an item and the wrong size was sent. I notified GearXS and they IMMEDIATELY responded and processed the correct item. I will continue using GearXS in the future. I can not be happier with this company."


Rating 10/10
5/5
modified review posted

"they were a gift for my husband he loves them."


Rating 2/10
1/5
modified review posted

"Did not notice warning about sizes - to order one size larger; until after order was sent. Immediately sent e-mail asking for a correction to size before shipping - IGNORED. Received ordered, but incorrect size. Must reorder at new pricing, and pay 20% restocking fee, plus pay for return shipping cost! If customer service was timely & effective - this would have been avoided!"

modified review Rep reply posted Apr-22-2015

GearXS, GearXS.com rep has responded

“Hello,

We truly apologize for this inconvenience and appreciate you taking the time to leave feedback. At GearXS we do strive to respond to all our emails within a 24 business hour timeframe. According to our records, your concern has been addressed as well as resolved. We again, do apologize and appreciate your patience and cooperation as we resolved this for you.

Warm Regards,
Yashia R
Customer Service Representative
GearXS: 1-800-438-7516”


Rating 10/10
5/5
modified review posted

" Good Items, Fast delivery, very good Store and Web for Shopping Online,
very nice service.....
Happy face,
Thank Gear SX team work,
Nhan
"


Rating 2/10
1/5
modified review posted

"The boxer briefs, order 713392825 in size XL are way too small. And the waist support suspenders, order 713395765 in sizes XXL and XXXL are too small. I wear a size XL in both pants and briefs."

modified review Rep reply posted Apr-22-2015

GearXS, GearXS.com rep has responded

“Hello m_grav,

Thank you for posting your review and we apologize for this inconvenience. According to our notes, we have successfully reached out you and we have come up with a resolution for your concerns on these orders. Thank you so much for you time and cooperation as we resolved this issue. Our company as well as I truly appreciates it.

Have a Great Day,
Yashia R
Customer Service Representative
GearXS: 1-800-438-7516”


Rating 10/10
5/5
modified review posted

"These were a birthday present for my son. He was very happy with them. I was very happy with the price."


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GearXS.com is a merchant member
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