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Full Rating Profile
GearXS.comCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 105
    • Contact: info@gearxs.com
    • Phone: 800-438-7516
    • Customer Support: 800-438-7516
    • Business Hours: 10am - 4pm Mon-Fri Closed Sat-Sun
    • Fax: 800-438-7630

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.61/10 6.61/10
    Chance of future purchase: Rating 3.79/10 3.79/10
    Shipping & packaging: Rating 3.93/10 3.93/10
    Customer service: Rating 3.54/10 3.54/10
    Return/Replacement policy: Rating 0.58/10 0.58/10

What is this?

1,692 Customer Reviews

Rating 10/10
5/5
modified review posted

" was pleasently surprised at the quick mailing of the product i purchased. Good work."


Rating 4/10
2/5
modified review posted

"Just received the item today. The comunication about the purchase was awfull.
Never received any info that they had the order,shipping or anything.
"


Rating 6/10
3/5
modified review posted

"haven't received my product yet..suppose to be here within 1-2 weeks of my placing the order...they've got until tomorrow 8/28"


Rating 10/10
5/5
modified review posted

"This was sent a bit ahead of me getting my order(s) as yet I have not received them. I have ordered from GearXS.com before & have been very happy. The other order- I placed 2 orders has not arrived yet either."


Rating 10/10
5/5
modified review posted

"GearXS.com has done good by me. Has not caused any grief or reason to report negative opinion. In fact, I'm finding that currently most poor retail sites are not lasting long in the online community due to pressure from others. With no support, they wither and die off. GearXS is not one of these sites. Quite the opposite. Good service and friendly assistance is rewarded with positive growth. I shall return to use them as long as they perform in such a nice manner. Good job."


Rating 10/10
5/5
modified review posted

"The description of the product I purchased was accurate, the price was very fair, the shipping was extremely fast, and It works well. Thanks, Steve. "


Rating 10/10
5/5
modified review posted

"The items I ordered arrived earlier than expected and are in perfect working condition."


Rating 10/10
5/5
modified review posted

"Great merchandise quick delivery."


Rating 2/10
1/5
modified review posted

"Items I ordered and time it was suppose to arrive was totally messed up. Two weeks late! I know sometimes situations can occur, but at least give THE CUSTOMER A HEADS UP the day anItem is ordered."

modified review Rep reply posted Aug-29-2014

GearXS, GearXS.com rep has responded

“Hello Papalalo,

As stated on our website, all orders estimated arrival date is within 1-2 weeks (business days). Please contact me directly and I will assist you anyway possible.

Alannah N
Customer Service Manager
1-800-438-7516”


Rating 6/10
3/5
modified review posted

"Packaging could have been better. The external shell was cracked and kind of 'tilt and use' to get it fit properly - but there was no damage to the tools inside"


Rating 2/10
1/5
modified review posted

"Product (bamboo memory foam pillow) was the shoddiest I have ever seen! Lining tore within 10 minutes. Lumpy, just ridiculous product. Am returning and will fight to have them remit my shipping cost as well!"

modified review Rep reply posted Aug-29-2014

GearXS, GearXS.com rep has responded

“Hello Slpwendy,

Here at GearXS we want all of our customers to be completely satisfied with their purchase and we apologize that you are not. For better assistance, please provide your order ID number. If you do not have your order ID number available, please provide me with your shipping name and shipping address and I will have any issue resolved. We apologize for any inconvenience this may have caused.

Alannah N
Customer Service Manager
1-800-438-7516”


Rating 10/10
5/5
modified review posted

"Third time I purchased through this company. Delivery takes about 10 days but items purchased excellent and as shown. Will do business again with company as I am completely satisfied."


Rating 4/10
2/5
modified review posted

"was too long in shipping what is valid comment???????????????????????????????????"

modified review Rep reply posted Aug-29-2014

GearXS, GearXS.com rep has responded

“Hello Ntpntw,

As stated on our website, all orders estimated arrival date is within 1-2 weeks (business days). For better assistance, please provide me with your order ID and I will into this issue. Thank you for your cooperation as we resolve this issue.

Alannah N
Customer Service Manager
1-800-438-7516”


Rating 10/10
5/5
modified review posted

"Item was delivered in a timely manner , and It was as advertised.
I was very satisfied dealing with GearXS.com.
"


Rating 10/10
5/5
modified review posted

"The product quality is very high. Thank you.
"


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