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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 25 Thomson Pl. 3rd Floor.
    • Contact: customercare@gazelle.com
    • Phone: 1-800-GAZELLE
    • Customer Support: 1-800-GAZELLE
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.20/10 9.20/10
    Chance of future purchase: Rating 9.50/10 9.50/10
    Shipping & packaging: Rating 9.73/10 9.73/10
    Customer service: Rating 9.68/10 9.68/10
    Return/Replacement policy: Rating 9.65/10 9.65/10

8,969 Customer Reviews

Rating 10/10
5/5
modified review posted

"Cannot go wrong... like pressing the "easygoing" button."


Rating 10/10
5/5
modified review posted

"Great service, easy to use and fast getting paid!"


Rating 10/10
5/5
modified review posted

"Unlike other sites that sometime offer more money for your device only to lowball you once they've got it in their hands, Gazelle doesn't practice bait and switch tactics. What they offer you is what you get, as long as you're honest about the condition of your device. The process is painless and quick. They offer a bonus if you take your payment as an Amazon.com credit. What's not to like?"


Rating 10/10
5/5
modified review posted

"Easy process. Fair and upfront with valuation, process and timing. "


Rating 10/10
5/5
modified review posted

"I could not imagine a quicker or more efficient way to sell a used phone. I have used Gazelle twice, with no hassles. It looks like you can gross up to, maybe, 50% more on eBay, but you have to pay shipping and go thru more hassle."


Rating 10/10
5/5
modified review posted

"Very pleased. Easy to accomplish"


Rating 10/10
5/5
modified review posted

"Easy,fast,&effortless!
The only thing that took a
while was driving to the bank
To cash my check !
Went with gazelle before ,
Definitely going with them
again.
"


Rating 10/10
5/5
modified review posted

"requiring a comment is not helpful when soliciting individuals to rate their experience"


Rating 10/10
5/5
modified review posted

"Great, simple, and courteous exchange, this is our 3rd experience"


Rating 10/10
5/5
modified review posted

"Love it. Very fast service. I have used it twice and I am very happy. "


Rating 10/10
5/5
modified review posted

"Easy process, received money quickly. "


Rating 4/10
2/5
modified review posted

"I answered the email for an extra $10 and never got it. Reported to gazelle three times. Twice with no response.
Wonder where I'll go the next I time!
"


Rating 10/10
5/5
modified review posted

"Great communication and service. will use again."


Rating 10/10
5/5
modified review posted

"Excellent Experience............................."


Rating 10/10
5/5
modified review posted

"Outstanding service & price."


Gazelle is a Merchant Member! Learn more

Gazelle is a merchant member
Gazelle participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,911 merchant members.