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Stores > Gazelle

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Gazelle Gazelle Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 25 Thomson Pl. 3rd Floor.
    • Contact: customercare@gazelle.com
    • Phone: 1-800-GAZELLE
    • Customer Support: 1-800-GAZELLE
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.09/10 9.09/10
    Chance of future purchase: Rating 9.16/10 9.16/10
    Shipping & packaging: Rating 9.40/10 9.40/10
    Customer service: Rating 9.32/10 9.32/10
    Return/Replacement policy: Rating 9.28/10 9.28/10

11,463 Customer Reviews

Rating 10/10
5/5
2016-02-03

Happy to sell to gazelle

"Easy to sell items! Second time I have sold an old device and it is no hassle "


Rating 10/10
5/5
2016-02-03

Quick cash!

"Sold off iPads I had recycled, and then replaced with new ones for my mom and dad. It was quick, it was easy, and it generated more money than I would have thought. It is a great service."


Rating 10/10
5/5
2016-02-03

So easy!

"So easy to easy. I can't believe I waited so long to sell my old iPhone!"


Rating 10/10
5/5
2016-02-03

Repeat seller for a reason.

"I've sold 4 iPhones and 1 iMac to Gazelle. I've toyed with other "buy-back" companies but always end up coming back to gazelle because of their prices and simple process. "


Rating 10/10
5/5
2016-02-03

Too easy

"I mailed my iPhone 5s in on a Friday and I had the money by way of an Amazon gift card by the following Tues. Gazelle works as promised. No gimmicks, no tricks, no hidden "stuff", no surprises. It just plain works as promised. 'nuff said. "


Rating 10/10
5/5
2016-02-02

Smooth and easy

"Straight forward instructions, easy to follow, and a quick turnaround. What more can I ask for? Great that I could recycle my electronics for money. Green and fiscally advantageous. "


Rating 10/10
5/5
2016-02-02

Who knew I had money laying around!

"Great service, no problems, no issues. This is a no brainer for those of us with a bag of phones in a drawer. Fast payment and easy to follow instructions. Highly recommend."


Rating 10/10
5/5
2016-02-02

Great service

"They provide all the information you need, the box, and then the quick review and payment of sold device"


Rating 10/10
5/5
2016-02-02

Fantastic Customer Service

"Everything about this service has been wonderful. The website was easy to navigate, with great instructions. I made a mistake and chose an Amazon gift card but your chat customer service agent, Jessica R., was able to change it to a check. "


Rating 10/10
5/5
2016-02-01

"Great service. But a few thoughts.

1) I requested a box be sent to me so I could send my computer in. Before I even received the box I was getting emails reminding me to send in my computer for payment! Instead I recommend sending the email the day the box arrives.

2) Send tracking information for the box mentioned above. It took 5-6 days to arrive from the time I ordered which was fine. But I had no idea where it was.
"


Rating 10/10
5/5
2016-02-01

Absolutely excellent service!

"I've sent two cell phones to Gazelle and was promptly paid the promised amount. For the first return I had to box it myself. The second return, Gazelle sent me a box. In both cases, Gazelle paid the postage.

I could not be happier with their service.
"


Rating 10/10
5/5
2016-02-01

"Love Gazelle - such an easy hassle free process to sell old phones!"


Rating 10/10
5/5
2016-02-01

Fast and easy!

"It went so smoothly and was fast! Had money in PayPal account within two days!!!"


Rating 10/10
5/5
2016-02-01

Catchy Title

"Great experience! Would use Gazelle again!"


Rating 10/10
5/5
2016-01-31

"Excellent process, service, and outcome. Couldn't be more pleased! Sold both my old iPhone and iPad and even ended up getting a little bit more money when they found it to be in better condition than expected. Highly recommend this route if you're looking to sell old devices."


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Gazelle is a Merchant Member! Learn more

Gazelle is a merchant member
Gazelle participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.