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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Gazelle Gazelle Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 25 Thomson Pl. 3rd Floor.
    • Contact: customercare@gazelle.com
    • Phone: 1-800-GAZELLE
    • Customer Support: 1-800-GAZELLE
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.90/10 8.90/10
    Chance of future purchase: Rating 9.23/10 9.23/10
    Shipping & packaging: Rating 9.62/10 9.62/10
    Customer service: Rating 9.51/10 9.51/10
    Return/Replacement policy: Rating 9.43/10 9.43/10

10,036 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very quick and professional service. Easy to navigate website. My overall experience was excellent!"


Rating 10/10
5/5
modified review posted

"I recently used Gazelle to sell my old iMac. I found the process to be simple and efficient."


Rating 10/10
5/5
modified review posted

"Talk about quick service! The money was in my account before I got the email that my phone was in as good condition as I had described. Payment amount was more than reasonable. (I didn't really expect to get anything for it and other sites were not interested in the phone.) This was my second experience with the excellent service from Gazelle and will certainly not be the last.
"


Rating 10/10
5/5
modified review posted

"I've used Gazelle multiple times now. So easy and so quick! "


Rating 10/10
5/5
modified review posted

"sold 3 ipads to Gazelle and was very pleased at how they do business."


Rating 10/10
5/5
modified review posted

"I had an excellent experience with Gazelle when I sold my iPhone 5. The process was very quick and occurred without a hitch. I would recommend this service to anyone looking to part with an electronic item which you no longer use."


Rating 10/10
5/5
modified review posted

"Super easy and great overall experience!"


Rating 10/10
5/5
modified review posted

"Fabulous as always and SO simple. Gazelle makes this so simple there is no reason to use any other service. Great experience. "


Rating 10/10
5/5
modified review posted

"Very quick and efficient. I sold a IPhone 5 to them. They were having a promotion for a additional 20% more. Overall they gave me 40% more then Verizon was offering.
You can trust them to stick to their word and follow through.
This is my second sale to them and I would go no where else for the best price available.
"


Rating 10/10
5/5
modified review posted

"Wonderful service, responsive team excellent over all experience "


Rating 10/10
5/5
modified review posted

"Quick and easy way to sell one's unwanted personal electronics. "


Rating 8/10
4/5
modified review posted

"It was a good experience. I had a little problem where I received two boxes for the one sales order I had. I tried to contact Gazelle, but never heard back about the second box.
I sent my phone in the first box and received my credit in about a week. I eventually threw away the extra box.
"


Rating 10/10
5/5
modified review posted

"Gazelle offered one of the best trade-in offers for my iPhone, plus the added bonus for accepting payment with an Amazon gift card. Their communication throughout the trade-in process was outstanding, with emails with the offer, shipment details, receipt of package confirmation and final approval. Couldn't ask for anything better!"


Rating 10/10
5/5
modified review posted

"Easiest and quickest way to sell your electronics. Five stars!"


Rating 10/10
5/5
modified review posted

"Great experience
Rate Gazelle's product Shipping Process overall (speed, no breakage, shipping cost, etc).
"


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Gazelle is a Merchant Member! Learn more

Gazelle is a merchant member
Gazelle participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.