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Stores > Gazelle

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Store InformationStore Info
Full Rating Profile
  • Gazelle Gazelle Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 25 Thomson Pl. 3rd Floor.
    • Contact: customercare@gazelle.com
    • Phone: 1-800-GAZELLE
    • Customer Support: 1-800-GAZELLE
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.04/10 9.04/10
    Chance of future purchase: Rating 9.23/10 9.23/10
    Shipping & packaging: Rating 9.43/10 9.43/10
    Customer service: Rating 9.41/10 9.41/10
    Return/Replacement policy: Rating 9.20/10 9.20/10

11,126 Customer Reviews

Rating 8/10

"The overall experience was good, only 2 issues I had are; 1- should of gotten a little more the computer 2- should have longer time period to use the $20 credit."

Rating 10/10

"Second time using Gazelle when I upgraded my iPad. Processing was awesome. Within days of shipping iPad to Gazelle payment was in my Amazon account. "

Rating 10/10

"Fast. Easy instructions to follow. And quick payment. "

Rating 10/10

"I bought a Samsung S5 because I didn't want a S6 since I live in Hawaii and go to the beach all the time. I got this phone and was amazed at how perfect it was. I ordered a phone in the best condition and I got one that looks and acts absolutely brand new. Not a single scratch or scuff of any kind. Perfect phone!! My husband will be ordering a phone next and we WILL be using Gazelle. Perfect experience and perfect phone. "

This review was modified by JodiA808 on November 23 2015 11:06:36 PM

Rating 10/10

"Fast response, prepaid packaging, and clear communication at each step of the process. This was my 2nd device sold through Gazelle and I'm sure I'll be back."

Rating 10/10

"Thank you for the opportunity to seep gazelle my I phone 5S."

Rating 10/10

"Simple, fast, trustworthy -- everything about Gazelle is well-thought-out and it all runs smoothly. A pleasure to deal with them. "

Rating 10/10

"They pretty much can't make the process of selling your phone to Gazelle any easier, come short of someone coming to your door to handle the entire process. Shortly after I submitted my phone, they sent me a note stating how I underestimated the value of it and adjusted up the payback price. That's integrity! They provided e-mail communication throughout the process. I even used their chat function for a question I had and the customer service was great!"

Rating 10/10

"I have used Gazelle several times and have always been satisfied.

Rating 10/10

"So simple and easy from start to payment. "

Rating 10/10

"Great experience. Far exceeded my expectations and this was my 4th transaction with Gazelle"

Rating 10/10

"Couldn't have been any easier. The whole process was so turnkey. Thanks Gazelle!"

Rating 10/10

"Phone price was fair and payment was very prompt."

Rating 10/10

"Everything progressed as promised...and fast! Great customer focus!"

Rating 10/10

"Good price for iPhone 5s; easy transaction -- Gazelle literally does everything but physically pack the phone for you; prompt payment. This is my second time selling an iPhone to Gazelle and I've been extremely satisfied each time! "

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Gazelle is a Merchant Member! Learn more

Gazelle is a merchant member
Gazelle participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,677 merchant members.