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Stores > Gazelle

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  • Gazelle Gazelle Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 300 A St., 2nd Floor
    • Contact: customercare@gazelle.com
    • Phone: 1-800-GAZELLE
    • Customer Support: 1-800-GAZELLE
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.64/10 8.64/10
    Chance of future purchase: Rating 8.88/10 8.88/10
    Shipping & packaging: Rating 9.43/10 9.43/10
    Customer service: Rating 8.81/10 8.81/10
    Return/Replacement policy: Rating 9.11/10 9.11/10

11,928 Customer Reviews

Rating 10/10
5/5
2016-08-24

"Very fast service was great"


Rating 10/10
5/5
2016-08-23

Couldn't have gone smoother!

"Everything about this transaction was easy! It could not have gone any smoother!"


Rating 10/10
5/5
2016-08-23

Simple, Speedy, Satisfied

"Real easy process, no hassle, and delivered exactly what they said they would really fast. "


Rating 10/10
5/5
2016-08-23

Great experience

"This is the third time I've sold an item to Gazelle, and every time it has been a good experience! No complaints at all!"


Rating 10/10
5/5
2016-08-22

No other way to sell your electronics!!

"It's an amazing service and very simple and easy way to recycle and sell your electronics. "


Rating 8/10
4/5
2016-08-22

Better late than never

"I waited for over a month for this check. It got lost then they sent a new one. They were helpful but it took forever "


Rating 10/10
5/5
2016-08-22

Great....as always

"I've sold multiple items through Gazelle and it always works the same: flawlessly. "


Rating 10/10
5/5
2016-08-19

Get your money worth!!

"They offered a fair price for my phones and paid quickly."

This review was modified by shawnyknox0821 on August 22 2016 06:20:03 AM

Rating 10/10
5/5
2016-08-19

Smooth as silk

"Got a decent quote, shipped two laptops, and speedy payment after inspection. What more could you ask for?"


Rating 10/10
5/5
2016-08-19

Super Service

"I rated my iPhone as in good condition as it did have some slight marks on it (even thought it had always been in a case and I thought it was like new). When Gazelle received it, they upgraded and paid me the Like New price. They certainly didn't have to do that. They did this for me before when I sent in a phone and spec'd it with less memory than it really had. Gazelle paid me more for the extra memory. Very honest and very fast service."


Rating 10/10
5/5
2016-08-18

Effortless transaction

"Excellent and smooth process "


Rating 10/10
5/5
2016-08-18

So easy

"Process is efficient and fast - couldn't be easier to trade in old devices that are just sitting around."


Rating 10/10
5/5
2016-08-18

Very satisfied with Gazelle!

"Sold two iPhones with Gazelle and my checks arrived when promised!! Very great experience!"


Rating 10/10
5/5
2016-08-18

Awesome!

"This was such an easy and fast process. I would definitely recommend this to everyone I know. "


Rating 10/10
5/5
2016-08-17

No hassle, exactly as advertised

"Very simple procedure. They ship a self-addressed box, which was easy to pack and mail back. They sent payment exactly as promised and very quickly. My only suggestion is to offer some other shipping option besides Federal Express since I had to drive several miles out of the way to find a staffed store since the box was too big for express box."


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Gazelle is a merchant member
Gazelle participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,513 merchant members.