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Store InformationStore Info
Full Rating Profile
  • Gazelle Gazelle Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 25 Thomson Pl. 3rd Floor.
    • Contact: customercare@gazelle.com
    • Phone: 1-800-GAZELLE
    • Customer Support: 1-800-GAZELLE
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.03/10 9.03/10
    Chance of future purchase: Rating 9.39/10 9.39/10
    Shipping & packaging: Rating 9.53/10 9.53/10
    Customer service: Rating 9.50/10 9.50/10
    Return/Replacement policy: Rating 9.32/10 9.32/10

10,663 Customer Reviews

Rating 10/10

"Everything was great! Very satisfied! "

Rating 10/10

"Very easy to send them my phone and very fast service and payment, "

Rating 10/10

"Easy and smooth! The process was easy to do and the payment was quick."

Rating 10/10

"Love gazelle, fast and easy to use ."

Rating 10/10

"Always a pleasant experience. Works exactly as the say!"

Rating 10/10

"Love gazelle so much have sold many cell phones through them. You get cash fast!"

Rating 10/10

"This is the second time I have sold my phone to Gazelle. And just like the first time, everything went smoothly and quickly. I look forward to do business with Gazelle again in the future."

Rating 10/10

"This was my second time using Gazelle and I was very happy with the device and look forward to doing more business with you all...."

Rating 10/10

"I have used Gazelle in the past and didn't hesitate to use you again. The service is awesome, quick and you customer service people are the best. Price is the best in the market. See you again"

Rating 10/10

"I have sold a few electronics to Gazelle. The transactions are always smooth and honest! I recommend Gazelle to everyone when they are interested in selling an old phone or iPad. "

Rating 10/10

"Perfect. Nothing more to say"

Rating 4/10

"I've used gazelle a few times, and it seems the service gets slower each time I use it. Customer service is really good and the reps are nice. I've always been offered the original unseen quote so I'm happy with everything except the time it takes to receive payment. It's gotten ridiculously slow. My payment sits submitted for a couple days, processed the same amount of time. Then ships, but sits for a couple days before it actually moves."

Rating 10/10

"Entire transaction was as advertised.
I have used them before and I will use them again.

Rating 10/10

"Always good service. Bought and sold phones on here with no problem."

Rating 10/10

"Very fast turnaround. I wish they could add UPS to their shipping partners. Other than that everything was perfect."

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Gazelle is a Merchant Member! Learn more

Gazelle is a merchant member
Gazelle participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,689 merchant members.