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Stores > Gazelle
  • Gazelle Gazelle Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      02210
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      1-800-GAZELLE
      FAX
      n/a
    • SUPPORT EMAIL
      customercare@gazelle.com
      SUPPORT PHONE
      1-800-GAZELLE

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.38/10 8.38/10
    Chance of future purchase: Rating 8.51/10 8.51/10
    Shipping & packaging: Rating 8.80/10 8.80/10
    Customer service: Rating 8.31/10 8.31/10
    Return/Replacement policy: Rating 8.25/10 8.25/10
Voice your opinion! Review Gazelle by clicking a star below.
Rating 10/10
5/5
2017-07-24

iPad mini generation 1

"My iPad was completely broken with glass coming out of it! The estimation I was given was reasonable given it was broken. They ended up giving me more money because it was in better condition then they thought! :)"


Rating 10/10
5/5
2017-07-23

Don't Wait Anymore to Sell!

"This is the second iPhone that I have chosen to submit with Gazelle in the last decade. Everything I needed to remember / know for a smooth sale was readily available on the gazelle.com website for download. If you are in good standing with the company you last had service from, be sure to request that the phone be unlocked by that carrier. Doing this gives you some additional dough in your pocket."


Rating 10/10
5/5
2017-07-23

Great Way to Sell a cellphone

"I went to Gazelle's website, answered a few questions on the condition of the phone, had them send me a box, mailed the box and was paid quickly."


Rating 10/10
5/5
2017-07-23

Easy and straightforward

"The process of selling my iphone back to Gazelle was easy and straightforward. They provided easy to follow instructions, sent the packaging to mail the phone quickly, and provided the credit to me promptly. Great service!"


Rating 10/10
5/5
2017-07-21

2 at a time

"Flawless, Easy, Fast, No hassle, no hussle."


Rating 10/10
5/5
2017-07-21

Easy sell and quick payment

"Sold a phone to Gazelle. It was a simple transaction and I'm very happy with how it went. I shipped in my phone using a label provided by them and they had my check to me in a few days. Couldn't be happier. "


Rating 2/10
1/5
2017-07-21

Any reason to skimp

"Sent my iPad Pro 9.7 inch in after receiving an offer for above average condition. Knowing that a significant amount of scrutiny might occur, I inspected my iPad very carefully and there were no scratches, or other defects. I even sent the iPad in with a Glass+ screen protector from Zagg. End result is a an offer for normal condition - claiming scratches, signs of wear and "dust" under the glass. If there was dust - then all they had to do was to pull off the screen protector. Their claims were BS and I do not intend to use them again. This particular device can sell for more than twice the offered price, were I to sell myself - which would be unlikely - but certainly more that what they offered - somewhere in between. While Gazelle may be more reputable than some of the other companies that do resale, they are still doing the rip-off - even based on offered pricing versus what they get for resale."


Rating 8/10
4/5
2017-07-20

No Complaints!!

"Got the phone amazing condition and works well. Hasn't been 30 days yet but overall satisfied. Hopefully it will last "


Rating 10/10
5/5
2017-07-19

Great Experience

"This is my second time using Gazelle and both times have been successful! This is an easy to use service and I highly recommend it. I would use Gazelle again in the future. "


Rating 10/10
5/5
2017-07-16

Most excellent!

"The process of selling your device was so simple! I'll strongly recommend Gazelle to everyone!"


Rating 10/10
5/5
2017-07-15

Paid more than quoted

"I looked into selling my iPhone back with Verizon but Gazelle offered more for it. They shipped me the box and I had my money in my PayPal account within days. They even paid me over the quoted amount because my device was in better condition than expected! "


Rating 10/10
5/5
2017-07-14

Prompt service

"Thank you for your prompt service! "


Rating 10/10
5/5
2017-07-13

Effortless experience!

"I absolutely love Gazelle! I both purchased a new phone as well as sold my previous iPhone. Both processes were extremely simple and seamless! My new phone came in amazing condition and works great, and receiving the check for my old phone came so fast! Will definitely use Gazelle in the future :)"


Rating 10/10
5/5
2017-07-12

Excellent

"Have used before, will continue to use and recommend to others "


Rating 10/10
5/5
2017-07-12

Selling my Iphone 6 plus

"Easy experience selling my iphone 6 plus. I was even given more money than expected because of the condition my iphone was in. Thanks."


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