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Stores > Gazelle

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Gazelle Gazelle Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 25 Thomson Pl. 3rd Floor.
    • Contact: customercare@gazelle.com
    • Phone: 1-800-GAZELLE
    • Customer Support: 1-800-GAZELLE
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.76/10 8.76/10
    Chance of future purchase: Rating 9.02/10 9.02/10
    Shipping & packaging: Rating 9.45/10 9.45/10
    Customer service: Rating 9.21/10 9.21/10
    Return/Replacement policy: Rating 9.20/10 9.20/10

11,701 Customer Reviews

Rating 10/10
5/5
2016-05-04

Gazelle is pretty good

"Gazelle, I love it and will probably use it every time I sell an old phone. Surveys and reviews, I'm not so fond of. I tend to leave snarky comments belittling the review process in general. "


Rating 10/10
5/5
2016-05-04

Fast and Easy

"Couldn't have been easier."


Rating 10/10
5/5
2016-05-03

Back every time!

"We have had several transactions of selling our items with Gazelle and always selected the Amazon gift card to receive our funds. All steps have always been completed in a timely and effecient manner. We highly recommend selling with them."


Rating 10/10
5/5
2016-05-02

So Easy

"I was extremely pleased with the process & ease of using Gazelle ! "


Rating 10/10
5/5
2016-05-02

Great job

"The whole process was awesome as well as flawless. Turn around time was great and we were upgraded after viewing our trade ins. Would do this again..."


Rating 10/10
5/5
2016-05-02

They make it worth your while!

"The process is unbelievably simple and the service is awesome. It is a trustworthy company, this is second time I have dealt with Gazelle and will definitely do it again when the opportunity presents itself."


Rating 10/10
5/5
2016-05-02

great experience

"it was a great experience. they handled any problems I had encountered and helped me solve those problems. every thing was easy and very understandable. it took no time at all to receive the money for my devices "


Rating 10/10
5/5
2016-04-30

Sweetest Surprise!

"A nice increase in selling item... wasn't expecting that! Thanks Gazelle, well done."


Rating 10/10
5/5
2016-04-30

Listen To This

"Gazelle was fantastic, fair and rapid with the payment.

I had initially used another reseller who had a slightly higher offer. I sent my phone in and the offer was reduced by $80. They said the LCD didn't function. I finally was able to get it back. Wow, it worked perfectly when I mailed it.

Gazelle gave me their highest offer, completed the transaction from mailing to payment in under a week.
"


Rating 10/10
5/5
2016-04-29

Great experience and easy way to offload my old devices

"No complaints at all. What an easy and stress free way to unload older devices. I hate letting them sit in the closet, etc.

Every part of the process is well thought out, well explained and fast.

"


Rating 10/10
5/5
2016-04-29

No problems

"Perfect transaction. Received on time and as advertised "


Rating 10/10
5/5
2016-04-28

Easy Process, quick payment

"The process to send back an old IPad was easy. Box to ship the item to Gazelle arrived in a few days. The gentle email reminders to ship back were timely. Once shipped back the status email were informative. Once everything was verified, payment was prompt. "


Rating 10/10
5/5
2016-04-28

Quick cash

"Paid quickly Easy to sell. Thank you Gazelle"


Rating 10/10
5/5
2016-04-28

Easiest money I've ever earned

"I love Gazelle................................!"


Rating 10/10
5/5
2016-04-27

100% Satisfied

"Within 4 days of sending my old cell phones to Gazelle, I had my payment via PayPal. Very easy process. "


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Gazelle is a Merchant Member! Learn more

Gazelle is a merchant member
Gazelle participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,609 merchant members.