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Stores > Gazelle

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Gazelle Gazelle Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 25 Thomson Pl. 3rd Floor.
    • Contact: customercare@gazelle.com
    • Phone: 1-800-GAZELLE
    • Customer Support: 1-800-GAZELLE
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.78/10 8.78/10
    Chance of future purchase: Rating 9.00/10 9.00/10
    Shipping & packaging: Rating 9.47/10 9.47/10
    Customer service: Rating 9.16/10 9.16/10
    Return/Replacement policy: Rating 9.26/10 9.26/10

11,760 Customer Reviews

Rating 10/10
5/5
2016-05-25

Always Good Service

"I have sold numerous phones to Gazelle. Each time, their service to the customer was excellent. The shipping container arrives and includes everything you need to pack / ship your item. Along with repeat instructions about what to do before you pack / ship. Since I normally request a check, the check is received shortly after one receives confirmation of the quality of the phone. In this world of many challenges, Gazelle makes doing business easy."


Rating 10/10
5/5
2016-05-24

"Fast service and I was paid what was offered!"


Rating 10/10
5/5
2016-05-24

Seamless transaction

"Everything about this was seamless, I received excellent customer support with follow up questions and faced no difficulties. "


Rating 10/10
5/5
2016-05-24

Always a pleasure

"The price is fair, and everything about gazelle is done professionally. A very well run company. "


Rating 10/10
5/5
2016-05-23

i5

"Quick turnaround, easy to follow instructions/process. Only issue I had was that they were running a 20% bonus solicitation when I submitted my initial request and the initial package offer was missing the bonus. However, I sent an email to Help Desk and they immediately sent me the additional funds the next day. "


Rating 10/10
5/5
2016-05-23

Absolutely Perfect Transaction

"Sold my IPhone 5S. Received check promptly. Very easy to do and was sent exactly what they said I would be paid. Would definitely recommend Gazelle"


Rating 10/10
5/5
2016-05-23

Outstanding service!

"It couldn't be easier to sell my iPhone and get the money. Very simple, fast and reliable. I'd do this for all of my products!!"


Rating 10/10
5/5
2016-05-22

Super Experience - Smooth!!

"The process was very smooth from beginning to end. We filled out the necessary forms, waited for the packaging, followed the instructions, and sent the phone off with the tracking number. Next thing we know we are receiving a notice that our account has been credited. Nicely done!!"


Rating 10/10
5/5
2016-05-22

Fast Money

"This was the first time I've used Gazelle and it was quick, easy and painless!"


Rating 10/10
5/5
2016-05-20

"outstanding -- no problems!"


Rating 10/10
5/5
2016-05-20

"Fast service!! Will definitely use again!"


Rating 10/10
5/5
2016-05-20

Gazelles are my new favorite animal!

"Excellent, just excellent. My shipping box came fast, they received my phone quickly, and I received my reward the next day! And also I received an extra $25 on top of my $100 Amazon gift card. "


Rating 10/10
5/5
2016-05-20

Love Gazelle!

"Easiest transaction! Gazelle is an amazing company providing a very convenient service. "


Rating 10/10
5/5
2016-05-20

ByeBuyoldphone

"Out with the old, in with the new! Gazelle made trading in my old phone very simple. Turn around for payment was within a few days! Very pleased."


Rating 10/10
5/5
2016-05-20

Gazelle has their stuff together

"This company understands process efficiency with a focus on the customer. "


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Gazelle is a Merchant Member! Learn more

Gazelle is a merchant member
Gazelle participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,589 merchant members.