We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Gazelle

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Gazelle Gazelle Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 300 A St., 2nd Floor
    • Contact: customercare@gazelle.com
    • Phone: 1-800-GAZELLE
    • Customer Support: 1-800-GAZELLE
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.52/10 8.52/10
    Chance of future purchase: Rating 8.82/10 8.82/10
    Shipping & packaging: Rating 9.40/10 9.40/10
    Customer service: Rating 8.71/10 8.71/10
    Return/Replacement policy: Rating 9.02/10 9.02/10

11,991 Customer Reviews

Rating 10/10
5/5
2016-09-21

Return of my Investment

"It is always nice to recoup some of the $$$ associated with electronic purchases when you have someone like Gazelle to recycle."


Rating 10/10
5/5
2016-09-21

Easy peasy, lemon squeezy

"I have sold a few iDevices to Gazelle, and each time the process has been like buttuh. They do a great job of communicating where they are in the process and what you need to do to prepare and mail your device, and the payments are surprisingly fast. I have no complaints."


Rating 10/10
5/5
2016-09-21

So easy and fast!! Have used them for a few years now

"Love the service - fast returns and never a problem. I like the 5% increase if I take an Amazon gift card - use Amazon all the time so too easy.

Find time from the time I put it in mail until processed and paid 3 to 5 business days - so very fast.
"


Rating 10/10
5/5
2016-09-21

fast and great service

"I have used before for an iPhone and now this time for my iMac, both times received payment promptly and for more than the quoted amount. "


Rating 10/10
5/5
2016-09-21

Easy!

"The entire experience was easy!! Thank you."


Rating 10/10
5/5
2016-09-20

Easy Peesy

"This was by far the easiest transaction I have ever done online. It took me longer to pack up my phone than the online process did. I have used Gazelle three times now, and I will with every phone I get.

Thanks a million x 10
Tommy P* Roanoke VA
"


Rating 10/10
5/5
2016-09-20

Perfect

"The transaction was perfect! It was easy, fast, and they gave me excactly what I expected! "


Rating 10/10
5/5
2016-09-20

Snappy, Simple, Satisfied!

"I took the amazon gift card route and sent them two of my old iPhones. Everything was streamline and simple on my end. Once they sent the email with the amazon code it was instant gratification. "


Rating 10/10
5/5
2016-09-20

Speedy, easy, worth it!

"This is my second time reselling with Gazelle, and I have had a great experience both times. Very straightforward and easy process with clear instructions, quick turnaround, and honest payment. There's no reason not to resell with them! Thank you Gazelle!"


Rating 10/10
5/5
2016-09-20

Easy as pie!

"It was a great and convenient way to sell our old IPADS. We had a delay on getting the gift card codes, but with a short on-line chat, I had the codes and money in our Amazon account in minutes. "


Rating 10/10
5/5
2016-09-20

Easy transaction

"Went as explained. Easy transaction. Easy shipping."


Rating 10/10
5/5
2016-09-20

True to their word

"Easy. Fast. And reliable. "


Rating 10/10
5/5
2016-09-19

great and super fast!

"I sent my iphone SE 64 GB in to you guys and I received by check today! Super fast and easy! I would def. use you guys again!"


Rating 8/10
4/5
2016-09-19

Ended up with more than anticipated & quick turnaround

"Return shipping box arrived promptly and with all required materials. Payment was received in a timely manner as well and was higher than originally estimated due to device being in better shape than I had described."


Rating 10/10
5/5
2016-09-19

Show Me The Money! Easy Money!

"The Gazelle experience is so easy to get money for your old device. The sign up and information gathering for your device takes minutes. The box comes in a couple days. Your money is deposited within days of you sending out the device. SUPER EASY!"


Ratings Calculation Change
Learn about Our Reviews

Share Gazelle's store rating

Gazelle is a Merchant Member! Learn more

Gazelle is a merchant member
Gazelle participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,631 merchant members.