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"While in the market for a new computer I priced out systems from both Dell and Gateway. I bought the Gateway 700 xl P4 3.06 Loaded. Ordered on the 12th of Dec. it was shipped on the 14th of Dec. and I received it on the 17th of Dec. Excellent machine, I'm not surprised, this is my 5th PC I've purchased from them since 1996. I'd not only buy from them again, I still recommend other do as well."
"I've bought some accesories from them several times. The experience was strange - but satisfying. They have numerous glitches, which after all don't affect delivery of items. For example, they sent me an email confirmation on Jan.29 saying that the item has shipped on... Feb.5!? Apparently, something's wrong with their server's internal clock (or maybe they hired Marty McFly and Doc to their shipping department). Also the email provided a direct link to the FedEx website to track my order. It took me a while to figure out why the link didn't work, i.e. it actually worked, but FedEx couldn't recognize the shipping number, - because the item was shipped via UPS. And dispite all these and some other glitches, the overall experience was very good - very good prices, very fast delivery (with a free shipping coupon, I had the purchase at my door in less than a week). I would buy from them again. After all, what's wrong with having some fun?"
"This is my 2nd Gateway desktop. I got my last one in 1998, and it was just now time to upgrade. Customer service has always been very helpful to me for 7 years. Maybe I was just lucky or maybe everyone on this site just likes to complain. Either way I'm very happy with Gateway, and in a few years I will be ordering my next computer from them as well."
"I bought NX570X on Feb 14, 2007 and received it on Feb 28, 2007 shipped from China in 3 days. It is a wonderful laptop. I customized with Intel Core 2 Duo T7200(2.00GHz); speed is very impressive. I'm very glad that I chose Gateway NX570X over Dell Insprion 1505e (white & silver) and HP Pavilion dv6000t (shiny)."
"I ordered a Canon EOS 10D late in the afternoon on March 21. I had originally ordered the camera from another online vendor that morning, because I was incorrectly told that it was "In Stock, Same-Day Delivery"; however, I cancelled my order after the company asked me to "fax my driver's license" to confirm my order. I found out then that the camera was on backorder, and cancelled my order.
I tried Gateway because I had read on dpreview.com earlier in the month that they had them in stock.
When I called Gateway, I was told by an ethusiastic employee named "Billy" that it might be two weeks before I received the camera.
I was shocked later when I read some bad reviews of Gateway on dpreview.com, and I started second-guessing my decision.
I was very pleased and pleasently surprised when it arrived on March 27. I will be happy to do business with them again."
"I actually have a postive comment to make about this Company.I purchased a complete system in July 2000.2 years later,my speakers went out even though I could still hear audio with a headset.I called support(got answered in about 4-5 minutes).They sent me a brand new subwoofer and 4 speakers without any probelms when I went through all the symptoms.That is taking care of the customer in my view."
"Purchased a laptop at a great price ($200 rebate!). Laptop has functioned flawlessly and I am very happy with it. I have been a gateway customer for 10 years, and their tech support is above and beyond their compeititors."
"I ordered a Dell 8250 on 11/23/02 with a shipping date of 12/9/02 which was later changed to 12/16/02 and then 2/5/03. On 12/9 I was thoroughly convinced that no matter how good their machine is I was not going to do business with a company that treats it's customers with such disrespect so I canceled my order and called Gateway. To make a long story short I was promised my computer in a week and I received it in a week. The sales rep was a pleasure to deal with and the 700XL I purchased is incredible. Of interest, I thought I was short a cable so I called Gateway Tech Support expecting to be put on hold for 45 minutes like Dell. Amazing as it seems, I was immediately connected to a tech rep who explained why the cable wasn't needed in a friendly but professional manner. This is my fourth Gateway machine and I have never had an unpleasant experience with them. I wanted to try Dell but they had their shot and blew it. "
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posted Feb-07-2005 
![Share](javascript:share_rating({"review_body":"I\u0027ve bought some accesories from them several times. The experience was strange - but satisfying. They have numerous glitches, which after all don\u0027t affect delivery of items. For example, they sent me an email confirmation on Jan.29 saying that the item has shipped on... Feb.5!? Apparently, something\u0027s wrong with their server\u0027s internal clock (or maybe they hired Marty McFly and Doc to their shipping department). Also the email provided a direct link to the FedEx website to track my order. It took me a while to figure out why the link didn\u0027t work, i.e. it actually worked, but FedEx couldn\u0027t recognize the shipping number, - because the item was shipped via UPS. And dispite all these and some other glitches, the overall experience was very good - very good prices, very fast delivery (with a free shipping coupon, I had the purchase at my door in less than a week). I would buy from them again. After all, what\u0027s wrong with having some fun?","link":"http:\/\/www.resellerratings.com\/store\/Gateway\/comment\/128523#comment128523","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gateway.jpg","store_name":"Gateway","username":"pishu-reviews","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is my 2nd Gateway desktop. I got my last one in 1998, and it was just now time to upgrade. Customer service has always been very helpful to me for 7 years. Maybe I was just lucky or maybe everyone on this site just likes to complain. Either way I\u0027m very happy with Gateway, and in a few years I will be ordering my next computer from them as well.","link":"http:\/\/www.resellerratings.com\/store\/Gateway\/comment\/188643#comment188643","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gateway.jpg","store_name":"Gateway","username":"Joep6844","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought NX570X on Feb 14, 2007 and received it on Feb 28, 2007 shipped from China in 3 days. It is a wonderful laptop. I customized with Intel Core 2 Duo T7200(2.00GHz); speed is very impressive. I\u0027m very glad that I chose Gateway NX570X over Dell Insprion 1505e (white & silver) and HP Pavilion dv6000t (shiny).","link":"http:\/\/www.resellerratings.com\/store\/Gateway\/comment\/303861#comment303861","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gateway.jpg","store_name":"Gateway","username":"winmyan","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Canon EOS 10D late in the afternoon on March 21. I had originally ordered the camera from another online vendor that morning, because I was incorrectly told that it was \u0022In Stock, Same-Day Delivery\u0022; however, I cancelled my order after the company asked me to \u0022fax my driver\u0027s license\u0022 to confirm my order. I found out then that the camera was on backorder, and cancelled my order.<br><br>I tried Gateway because I had read on dpreview.com earlier in the month that they had them in stock. <br><br>When I called Gateway, I was told by an ethusiastic employee named \u0022Billy\u0022 that it might be two weeks before I received the camera.<br><br>I was shocked later when I read some bad reviews of Gateway on dpreview.com, and I started second-guessing my decision.<br><br>I was very pleased and pleasently surprised when it arrived on March 27. I will be happy to do business with them again.","link":"http:\/\/www.resellerratings.com\/store\/Gateway\/comment\/72109#comment72109","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gateway.jpg","store_name":"Gateway","username":"pat.mckenna","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"so far so good. i got a P4 2gig for $780, everything work fine.and its fast as hell.","link":"http:\/\/www.resellerratings.com\/store\/Gateway\/comment\/41531#comment41531","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gateway.jpg","store_name":"Gateway","username":"npinedas","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I actually have a postive comment to make about this Company.I purchased a complete system in July 2000.2 years later,my speakers went out even though I could still hear audio with a headset.I called support(got answered in about 4-5 minutes).They sent me a brand new subwoofer and 4 speakers without any probelms when I went through all the symptoms.That is taking care of the customer in my view.","link":"http:\/\/www.resellerratings.com\/store\/Gateway\/comment\/92005#comment92005","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gateway.jpg","store_name":"Gateway","username":"Lava","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased a laptop at a great price ($200 rebate!). Laptop has functioned flawlessly and I am very happy with it. I have been a gateway customer for 10 years, and their tech support is above and beyond their compeititors.","link":"http:\/\/www.resellerratings.com\/store\/Gateway\/comment\/160588#comment160588","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gateway.jpg","store_name":"Gateway","username":"beta7","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Dell 8250 on 11\/23\/02 with a shipping date of 12\/9\/02 which was later changed to 12\/16\/02 and then 2\/5\/03. On 12\/9 I was thoroughly convinced that no matter how good their machine is I was not going to do business with a company that treats it\u0027s customers with such disrespect so I canceled my order and called Gateway.<br>To make a long story short I was promised my computer in a week and I received it in a week. The sales rep was a pleasure to deal with and the 700XL I purchased is incredible. Of interest, I thought I was short a cable so I called Gateway Tech Support expecting to be put on hold for 45 minutes like Dell. Amazing as it seems, I was immediately connected to a tech rep who explained why the cable wasn\u0027t needed in a friendly but professional manner.<br>This is my fourth Gateway machine and I have never had an unpleasant experience with them. I wanted to try Dell but they had their shot and blew it. <br>","link":"http:\/\/www.resellerratings.com\/store\/Gateway\/comment\/59508#comment59508","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gateway.jpg","store_name":"Gateway","username":"bpear1600","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I got the laptop m305x back in November. No problems, everything worded right the first time and still does. No problems that I can report. ","link":"http:\/\/www.resellerratings.com\/store\/Gateway\/comment\/125196#comment125196","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gateway.jpg","store_name":"Gateway","username":"liff","rating":"5"}, "single");){kind=link}
"While in the market for a new computer I priced out systems from both Dell and Gateway. I bought the Gateway 700 xl P4 3.06 Loaded. Ordered on the 12th of Dec. it was shipped on the 14th of Dec. and I received it on the 17th of Dec. Excellent machine, I'm not surprised, this is my 5th PC I've purchased from them since 1996. I'd not only buy from them again, I still recommend other do as well."