1/5

posted Feb-20-2008

"BUYER BEWARE!!!..Gately's has filed for bankruptcy and is now operating new sites. DO NOT purchase from these sites!!!
www.vitaclassica.com
www.hometanningsalon.com
Or any other site with the same design.
This company was run on poor business ethics and lies. They are crooks of the worst kind. If you have purchased from them before and still have not received your money back call 866.443.0867, this is a new number for their new sites. I suggest calling your credit card company and filing a chargeback and possibly consulting a lawyer!! "

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1/5

posted Dec-05-2007

"I cannot provide an invoice number because the trundle bed I ordered in April 2007 has not been shipped. They are virtually unapprochable. If every internet business followed their model, there would be no internet business. They promised to ship on three different occasions. They charged my order to my credit card as soon as they received it. Yet they won't even respond to the dispute issued by the card issuer. They don't return emails or phone calls. It is virtually impossible to get through by telephone. They plead bankruptcy but continue to be evasive. BUYER BEWARE! "

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1/5

posted Oct-24-2007

"THEY FILED BANKRUPTCY DAYS BEFORE MY ORDER WAS PLACED (9/17/07) AND ARE STILL ALLOWED TO SELL ONLINE - ITS A DISGRACE. IF YOUR IN THE SAME SITUATION AS ME PUT PRESSURE ON THIS COMPANY BY FILING A COMPLAINT WITH THE FTC, IC3.com (Internet Crime Complaint Center) - THIS IS A VERY GOOD ONE, THE BETTER BUSINESS BUREAU, AND ANY OTHER ORGANIZATION YOU CAN FIND.

THEY SHOULD BE PUT OUT OF BUSINESS FOR FRAUD. "

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1/5

posted Oct-15-2007

"File a complaint to BBB.org, your finacial institution or credit card company, and the Internet Crime Complaint Center. The more the better. This company defrauded me out of $799.99 and has yet to refund my money after cancellation of an order they never bothered to ship. More information on this company may be found on the Better Business Bureaus website(bbb.org). There are hundreds of us that have been milked out of our money. Please...file those complaints!!! They plan to reorganize and stay in business when they need to be put out of business!!!"

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1/5

posted Oct-02-2007

"Sleek Spaces is a FRUAD. Same story as everyone else. Large order $5k, nothing. If you have similar story...file criminal complaint with Colorado Attorney General. Then file complaint with Internet Crime Complaint Center (IC3). There is currently a criminal investigation going on with Gately's. File a lawsuit against them also in civil court. Get a judgment and then a Writ of Execution to collect. If you have any luck let me know. Good Luck for all the victims of this FRAUD."

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1/5

posted Sep-26-2007

"I ordered an Eileen Gray table through SleekSpaces.com last year and was extremely pleased with the speed of delivery and quality of the table.
I was shocked after placing a much larger order that I have received NOTHING for over a month, my e-mail inquiries have gone unanswered and their phone number claims to be "experiencing difficulties". I see from the other comments that this appears to be their normal operating procedure.

STAY AWAY FROM GATELY'S AND SLEEK SPACES!!"

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1/5

posted Sep-25-2007

"On April 11, 2007 I ordered online from Gately's SleekSpaces.com 4 pairs of white leather dining room chairs (total of 8 chairs), a dining room table and a Platform bed. The dining room table is the ONLY item which arrived correctly and not damaged. One pair of the chairs arrived damaged and the wrong size bed was shipped. I contacted Gately's Sleek Spaces about the damaged chairs and the wrong size bed. It took three (3) months of constant emailing and telephoning to get the instructions and return authorization for these items. On July 7 the bed was returned via Yellow Freight and the chairs were shipped UPS July 24. I was told after the furniture was received by Gately's, I would be issued a refund of $1862.98 back to my MasterCard. It took another month for me to get information about the refund due me. I was told by Monica that the money could not be refunded to my credit card as MAsterCard has a 3 month limit on credits back to the card. So then I was told by Monica in writing and on the telephone, that a check would be mailed on Aug. 17, 2007. After not receiving the check, I followed up with a call Aug 31, 2007 to be told the credit manager was in a meeting and as soon as it ended, I would be contacted about the refund. No call or email came. I sent 2 more emails with no response. I have 44 emails in my file all attempting to resolve this issue since April 2007. The order number is SLK13419. "

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1/5

posted Aug-29-2007

"I can't believe this company is still doing business on the Net!!! I placed an order from Gately's DBA Sleek Spaces. The website indicated that the item was in stock for immediate delivery. After several days, I was told that the item was back ordered and not to expect shipment for at least 4 weeks. No real delivery or ship date, just greater than 4 weeks....

I cancelled the order and recieved confirmation. This is where it really gets good!!! Sleek Spaces of course charge my credit card upon placing the order (over $900.00). It took repeated calls, emails, and a fraud notice from my credit card to get my refund. It took over 3 months!!! Don't do business with this company. "

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1/5

posted Aug-28-2007

"I purchased a ping pong table from Gatelys D.B.A. Nationaltabletennis.com. I ordered the talbe on July 16th and was promised delivery by July 28th. I have yet to receive delivery and have been given the run around each time I called or e-mailed customer service. The standard response is to blame the vendor. They refuse to give a new delivery date and always says they are calling the vendor for follow up. Each time they give a different story about what the vendor has said. One story was that it will ship next week, this was 7/27, and then said they would try and get it on the truck that afternoon. The next story was they were awaiting a shipment from oversea. This went on and on. It's now 8/28 and I have still not received the table nor been given a delivery date. What's interesting is that if you went online to purchase the same table today, they are still promising delvery within two weeks. They are a total fraud. The CEO is buying a million dollar home in San Diego per google research. The Better Business Bureau site gives them an unsatisfactory rating. Stay away from this company. 9/20/07- I cancelled my order 8/28/07. They have still not refunded my credit card. Now they are no longer answering their phone. I suspect they are going out of business and stole my money. I think they could not deliver on the table was because the vendor will not deal with them, i.e., they owe the vendor money. I can't seem to get help from anybody with this company. We need more controls on internet fraud."

This review was modified by gekoeppel on September 20 2007 02:35:08 PM

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1/5

posted Aug-27-2007

"If, like me, you are reading the negative reviews AFTER you ordered, I sympathize with you.

I ordered my product in May of 2007. I have not received my product to date. I have contacted Gately's multiple times, and still no product. Here are the highlights:

1. After 6 weeks of not receiving the product, we called and emailed. We were told that they were sorry, they didn't know what happened but the order didn't go through fo some reason. However, rest assured it would be sent out "ASAP."

2. Flash forward 3 more weeks. Still no product. Call again and email. This time, Bobby, a manager, again apologizes and says he doesn't know what happened, the order didn't go through, but that he would personally get the order out that day and have it shipped "ASAP."

3. Another 2 weeks, no product. We call again on a Friday. This time a CSR, Monica, says the vendor is closed for the day. She says that they will call us on Monday with the info. I tell her straight up that I suspect she is lying to me. She assures me that she is not.

4. Monday comes. Guess what. No call.

5. By the way, multiple emails are sent to the company in the mean time. Gatelys bothers to respond to less than 50% of them.

6. Also, when you call, you'll be on hold for 20 minutes, after which you'll get a message saying, "Due to an unusually (yeah right) high volume of calls we cannot take your call at this time, please leave a voice message." How considerate...they don't want me to have to wait on hold any longer. Oh wait. Then you hear, "Mailbox full; Goodbye." Just wonderful.

6. I call them AGAIN and they tell me they have just sent the order on that Friday (this despite being assured that it had been sent by a Manager on THAT DAY two weeks before). I threatened to sue the company and subpoena them for the name of the CSR I was on with that day so that I could personally sue her if I didn't get my product. We'll see if it works.

In short, if by chance you haven't yet ordered from Gately's and are considering it, DO NOT DO IT. If you already ordered, well, do like me, and spread the word. This company is an absolute fraud.
"

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