GamingModz Reviews - gamingmodz.com Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
gamingmodz.com

Miscellaneous

Rating 6.80/10 65 reviews

6.80/100
Facebook share
GamingModz is a merchant member
GamingModz participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,986 merchant members.
 

All Customer Reviews (65)


Rating 2/10 1/5
modified review posted Jun-07-2013

"Horrible. I bought a cronus from them, never got a tracking number, never got anything other than a confirmation email. I called for two weeks, left messages, wrote emails, and put in a paypal claim. This company is a joke. They have made zero contact getting back to me, never are in the office to answer their phone, and are just plain horrible to work with. Avoid"

Rating 10/10 5/5
modified review posted May-22-2013

"Very good handling of our order, but moreover, professional and customer friendly resolution of our problem with a controller of only 3 months old. The problem seemed to have been with the shell of the controller and it was replaced and shipped to us free of charge.
Very good website/company."

Rating 10/10 5/5
modified review posted May-11-2013

"Controller arrived before I thought it would. Worked perfectly right out of the box!"

Rating 10/10 5/5
modified review posted May-03-2013

"GamingModz ,The team is very professional, proactive and keep the work moving at a steady clip and has been a pleasure work with. We have done various projects throughout the years and I have really enjoyed our partnership. We look forward to working with him more in the future.."

Rating 2/10 1/5
modified review posted May-02-2013

"I am in the process of trying to resolve this problem but it does not seem very promising as although they seem very helpful on live chat, which is an arduous process,it is not followed through with any action. Countless emails remain unanswered. My son paid a lot of money-saved from his birthday and Christmas- for a lovely gold chrome Xbox rapid fire controller unavailable in the UK. When it arrived he was thrilled but there were problems with friends hearing him on Xbox Live. The company told me to send it back with the headset he used and they would pay the postage costs which I double checked were OK before I returned it all. I sent screen shot live chat conversations to prove this. We were told he had to choose a different shell and he was gutted as they were available in the UK anyway. It was returned without the brand new headset worth £18. I cannot get any refund of postage costs or the headset cost which they kept. To make matters worse the X button sticks so badly he cannot use the controller at all now. They expect me to return it again for repair! He is 13 years old and has learnt a very hard lesson in life. I cannot recommend this company as their customer service is truly shocking especially from UK. It seems to me you can be very lucky and everything works fine when your controller is received or you can be very unlucky and have to endure a customer service which is frustratingly unhelpful and unpredictable. I am a bonne fide customer prepared to provide my order number but some of these raving reviews may not be genuine also the problems seem mainly to revolve around very poor customer service after you have parted with a ridiculous amount of money. If you get caught up in a problem with this company, that is when you will truly experience what frustration means. You pay the money and you take your chance. "

Smokinskullz's Avatar
New york
Rating 2/10 1/5
modified review posted Apr-09-2013

"I bought 4 controllers from GAMINGMODZ last year ..one of them had custom shotgun shell thumb sticks ..GAMINGMODZ put real shotgun shells on my thumb stick and when i dropped it, it went off like a gun ( look at my profile pic) the owner of GAMINGMIDZ is Alex Golubev .. Alex is the worst business person i have ever dealt with. He makes allot of false promises! To make a long story short i sent my controller back and forth several times and never saw it again.. Alex closed GAMINGMODZ and wont fulfill his obligations to me as a consumer. I am now looking into a lawyer to handle this matter for me because this has been going on since my first purchase last year. I would recommend control chaos or some other modded controller company if you wanna avoid a huge head ache like GAMINGMODZ and ALEX! P.s look at my order date!
"

modified review reply posted Jun-06-2013
gamingmodz1's Avatar
gamingmodz1, GamingModz rep has responded

“Reply,

The customer has initially received a controller he ordered online before Christmas. A thumbstick broke, and he demanded a replacement. A replacement was sent out free of charge. We offered him a complimentary controllers for his troubles since he was a loyal customer. We send out a 2nd controller free of charge. The customer became demanding, and started to take advantage of our good customer service ethics. Finally, after going back and fourth several times, he was still not satisfied. A refund was offered, but he refused to accept since he wanted the controllers done all over again. The company has offered to make a custom design of his choice if he provided graphics. Unfortunately, we were under going serious company troubles, which needed to be addressed. The customer kept calling while clearly told he would need to wait for a custom deign to be furnished, but patience was not on his side. Having limited resources and short staff in the painting department, we had no choice but to let him know we could not make it on his requested time frame. The customer continued to call, while being extremely disrespectful. Upper management decided to stop wasting time as a solution could not be reached. In addition, please stand by as we are preparing to launch a brand new website shortly.”

Rating 10/10 5/5
modified review posted Mar-22-2013

"Product shipped on time and was delivered as promised. While I can't speak to the operation of the controller, the appearance is just as advertised. Thank you GamingModz"

Rating 2/10 1/5
modified review posted Mar-22-2013

"It was expected to be delivered by March 22 and it is still not delivered."

Rating 10/10 5/5
modified review posted Mar-19-2013

"SICK!!! Bought a money talks remote. Looks exactly like the picture. Arrived on time. Works great. I will definately be a repeat customer. The bullet buttons are awesome!!!"

Rating 8/10 4/5
modified review posted Mar-05-2013

"Late shipping bit good controller"

Rating 4/10 2/5
modified review posted Mar-05-2013

"Nice people but very poor service with their online help. I ordered a controller already programmed with the middle option and I should have gone simple and went with the 10 mode. The controller is too complicated to work. If you have questions, call them and you will be far ether off with your purchase. "

Rating 10/10 5/5
modified review posted Mar-04-2013

"I just wanted to let the world know what a great experience I had with Gamingmodz. I ordered my product a week before my sons birthday and was a little nervous that it wouldn't get to us on time. Boy, was I wrong. The assembly, shipping, and delivery were super fast and the controller looks and performs great! Thanks Gamingmodz for making my sons birthday so special. I will definitely be ordering again for the holidays!"

modified review reply posted Mar-05-2013
gamingmodz1's Avatar
gamingmodz1, GamingModz rep has responded

“Hello Designer12,
Thank you for your positive review and we appreciate your business. We look forward to doing business with you again in the future. Thanks again!”

Rating 10/10 5/5
modified review posted Mar-03-2013

"I enjoyed switching from mode to mode on my shooting games. The godfather pack worked well."

modified review reply posted Mar-05-2013
gamingmodz1's Avatar
gamingmodz1, GamingModz rep has responded

“Hello mdpowell84,
We're glad to hear that you enjoy your controller and it's modz. We are constantly updating are mod packs and adding new mod features to our selection. Please check back periodically to see what's new! Thank you for your business.”

Rating 2/10 1/5
modified review posted Mar-01-2013

"Placed my order over a week ago and still no controller. My little brother still does not have his birthday gift. I suggest you shop elsewhere."

Rating 10/10 5/5
modified review posted Feb-24-2013

"My son loves his controller, we were very happy with GamingModz."

 
wall street journal logo