Apparel & Jewelry
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"BAIT AND SWITCH -- may not be a big deal to most, but they hit me with the old 'bait and switch" tactic. They sent me an advertisement email with a special promotion that if I bought $100 worth of merchandise then they would send me this cool free gift consisting of 2 nice knives, a 2 bladed one and a larger single bladed one. When I received the order they had replaced the 2 knives I was expecting with a smaller single bladed knife with a firestarter. I emailed them for an explanation and they ignored me. I emailed them a second time and they replied essentially saying "too bad, so sad". With customer service and an attitude like that I very much doubt I'll be using them again."
"Gloves are great, I bring them to work all the time when I am bouncing. The gloves have improved, they no longer rip around the wrists, like the first pair that I bought years ago. The gloves are great to use when its cold, picking up glasses in the club, and any kind of bloody or rough situations."
"Exactly as expected. Great to deal with."
"Delivery was fast an accurate"
"Great service ordered wrong color in an item.No problem in return and got right color. great service"
"Everything was delivered in a timely fashion. Even the item that was back ordered. Great service."
"Everything - as always was perfect. Thank you."
"Looking forward to doing business again with you soon."
"I received my order in just a few days, and I'm very pleased with it."
"I was sent the wrong size belt "
"First, I ordered a ballistic vest per their specifications (which did not include chest size) and the vest was too small. The department rep offered me a better deal to go through the department. That vest showed up in a bag, no manufacturer's box, and it was a Safariland vest instead of an American Ballistic Armor vest. Disappointed? You betcha. "
"good website...easy to order"
"Whole experience was great. Was dissapointed though that the product went on sale before I received my shipment."
"Easy to order. Fast delivery. I think it's the best service."
"It was a good experience. Like all the products they have in the catalog,the boots I order were nice but 8in boots were to too high and did not feel comfortable. I returned them and they credited back my card. Only negative is to have to pay return shipping,would like to try another pair of boots but hesitant about it cause of having to pay return shipping if they are uncomfortable too."
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