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"Some of the Walco pastry servers I ordered had dust motes and fish-eyes in the finish. However, they were still usable. One pastry server had a huge nick in it--unusable. I had sent a nasty gram to Walco, they never responded. I spoke with Eli at GalaSource and he immediately took care of the problem--sending a replacement item. Even though Walco seems to be having a quality control problem, GalaSource is not! Thank you!"
"Exactly what I ordered with quick delivery."
"Only received one of my two items. Cannot log back on to account now. Will have to call to see what the problem is. By the way, was charged for both items."
"They were excellent! I had a tight delivery time and they shipped several days ahead of schedule allowing receipt well ahead of the deadline. Thanks Galasource!"
"Timely delivery with all glass intact."
"excellent service, quick fulfillment, very satisfied"
"Thank you for your prompt shipment and delivery of our order. We received our shipment as anticipated. The Floor Mats ordered were exactly what were wanted."
"In my order G24093 one case of skimmers item THUSLBF012 was 3 units short, with only 9 skimmers instead of 12. I used their contact form over a week ago but have not gotten a response. I would like to get 3 replacement skimmers to make up for the shortage, or at least a reply!"
"Ellen Bloch was an absolute doll.. extremely helpful, communication and shipping was right on the money.. looking forward to doing future business with her and galasource.. Thank you so much!! "
"We ordered a 5 gallon punch bowl from Galasource, but when we received it, it was only 3 gallons. Galasource acknowledged that the punch bowl they listed as 5 gallons was only three. They said we could return it and they would send us a return authorization. We talked to several different people over several weeks, each one saying they would get us a return authorization. They were all friendly, but we never got a return authorization. We eventually gave up and kept the punch bowl, which cost us at least $100 more than similar 3 gallon punch bowls out there."
"Honestly I had some issues with communication when first dealing with Galasource, but later received very personalized service and all issues were handled with professionalism and courtesy. As a matter of fact, they went above and beyond in correcting my error in ordering flatware.All flatware received is of very high quality and I am very pleased."
"Each time I do business with your company the service is fast and the price is right. Thanks!"
"My orders always come promptly and packaged well. It is a real pleasure to deal with them and so easy to place my order. I have not found a more reasonable place to purchase quality copper sugar pans."
"I recently ordered a 30" Pedestal Table from Galasource. The purpose is to use it in our companies exhibit booth at a floral expo show coming up next month. When I discovered how expensive the fixtures were going to cost to rent for a three day show, I found that I could purchase one for less through Galasource. Our GM and I were more than pleased with the quality of the table when it arrived. It was almost exactly what we would have rented, but nicer and it folds flat for shipping. Also, it arrived in a very short time from the date of order. "
"I am a caterer. This was my first time to order from Galasource. I ordered forks, knives, placemats and table covers. The order was received promptly, intact, and at a much less expensive cost than my regular supplier. The products are heavy duty, as advertised, and the colors are true. I will order from Galasource for every event I cater in the future. Customer Service was excellent. I spoke with a real person immediately. She took care of my order in a friendly, professional and efficient manner. Thank you Galasource for a quality shopping experience. "
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