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149 reviews
posted Feb-23-2013
reply posted Feb-26-2013 “At GalacticSnowSports we deal in many different conditions of skis whether they be new, demo, or used. We strive to offer accurate condition ratings as well as up front policies for both purchasing, and after purchase processes such as returns. We apologize if you feel as if the skis were not accurately described however all of the departments that handled this return did so according to our guidelines. As for your refund you have been credited back the full amount of the skis including any associated fees (excluding shipping) this credit should reflect on your account within 5-7 business days. We apologize for any inconvenience this may have caused. Thank you for shopping with GalacticSnowSports.com
Regards,
GalacticSnowSports Team”
"I would highly not recommend doing business with Galactic Snow Sports. I ordered a pair of ski boots in early April online. They were to small so I wanted to return them. Tried many times to contact them. No one picks up the phone. No one responds to the emails. The 800 number went out of business. I called UPS to find out if they were still in business -- they indicated they were. So on faith I returned the boots via UPS, thinking if they were out of business -- the boots would be returned to me in any event. They were delivered on May 8 and signed for by Burger. No credit was issued and again no one picks up the phone -- no response to messages. Now I notice that there website says that they are closed for summer inventory."