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  • GalacticSnowSpo GalacticSnowSports Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 50 Lodge Ln
    • Contact: sales@galacticsnowsports.com
    • Phone: 5404436667
    • Customer Support: 5404436667
    • Business Hours: 9a-5p EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

231 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-05-26

great choices at great prices

"a smart way to buy your ski supplies"


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Verified Customer
Rating 10/10
5/5
2016-04-12

Great Deal!!!

"The skis looked brand new!!! The tuning and waxing was perfect. They arrived early. I plan to buy again in the future. Thanks again!!!"


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Verified Customer
Rating 10/10
5/5
2016-03-17

Joshua

"Was easy to find what I wanted."


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Verified Customer
Rating 10/10
5/5
2016-02-24

Great Shopping Experience and Product

"I recently purchased some used skis from Galactic Snow Sports and have been very pleased with the entire shopping experience. The skis are exactly what I expected and I received them very quickly. I highly recommend GSS to anyone looking for a great deal on skis."


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Verified Customer
Rating 10/10
5/5
2016-02-19

Great Purchase!

"I got a nice pair of used Spyder snowboard pants for a good price. Shipping was fast and the pants were actually better than described."


Rating 2/10
1/5
2016-02-08

Excessive "Restocking Fees", Horrible Customer Service

"I recently found their site for the first time and purchased a pair of Kjus ski pants that arrived via USPS priority mail (~ $10). They did not appear to be the color I had wanted and did not fit properly so I requested a return and paid to ship them back myself. Upon receiving a "refund" I noticed that they kept nearly $70 in "restocking fees" for a pair of ski pants they sent by USPS and had no special packaging, not even a sales receipt inside. Several back and forth emails later, they still refused to even partially refund this bogus fee and I will never shop on their site again as a result. PLEASE BEWARE THAT IF YOU BUY A SINGLE ITEM ON THIS SITE AND ATTEMPT TO RETURN IT, YOU WILL BE AUTOMATICALLY CHARGED A 15% "RESTOCKING FEE" REGARDLESS OF THE ITEM. This is bad business, and totally unacceptable customer service. Their volume must be extremely low if they need to profit off of customers' returns. I have tweeted and shared my experience in the hopes that my friends and colleagues won't be subjected to the same horrible experience."

This review was modified by KatanaKid on February 10 2016 11:46:21 AM

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Verified Customer
Rating 10/10
5/5
2016-01-26

Great prices and fast service

"I always check with GalacticSnowSports before I buy anything ski related"


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Verified Customer
Rating 10/10
5/5
2016-01-22

Excitment even before hitting the slopes

"Researched GalacticSnowSports for a week. Wanted a certain ski and boot. Tom in customer service took the time to listen to my request and came up with a even better set up for me due to my experience. Totally took his advice and very pleased with my order. My "Head" skies and "Saloman" boots are great. Even better then what I expected. Im hooked on "GalacticSnowSports" for life. Will always order my equipment and Apparel through them. Thankyou!"


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Verified Customer
Rating 10/10
5/5
2016-01-12

Snow Bunny was hopping because of this deal!

"I purchased the skis and poles for my daughter because for the third annual ski trip it made no sense to continue to rent equipment. Her husband purchased her ski boots for Christmas so she had the whole package now.

Emailed them with a couple of questions and they responded right away.

These skis were really nice and the shipping was right on time with what we needed. Will gladly purchase from this company again.
"


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Verified Customer
Rating 6/10
3/5
2016-01-11

"Shipment was on time, condition of the products was OK. Discription of the helmet was margional, but customer service seems OK so far.

Stinks that you loose your points after one year - I was going to use them to buy more items but they expire very quickly.
"

Rep reply posted Jan-12-2016

A rep from GalacticSnowSports, galactic2, has responded

“Thank you for your purchase, we appreciate the feedback and will certainly take it into consideration should we make any changes to our rewards system. We would be interested to know the model of helmet that you purchased so that we can ensure the description provided is adequate for any future customers, you can use the contact us form via the website if you would like to provide that info. Thanks again!”


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Verified Customer
Rating 10/10
5/5
2016-01-04

"I ordered skis, boots and poles and all arrived as scheduled and in decent shape."


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Verified Customer
Rating 8/10
4/5
2015-12-31

"Little disappointed that the board had a person's name on it. Thought that could have been removed by seller. Will know more tomorrow when my son hits the mountain.

Very pleased with prompt shipment.
"


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Verified Customer
Rating 10/10
5/5
2015-12-27

"Yes everything looked good and came quickly. "


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Verified Customer
Rating 10/10
5/5
2015-12-22

"All arrived on time and in good condition. Now we just need some snow!"


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Verified Customer
Rating 10/10
5/5
2015-12-21

"Excellent customer service and very fast shipping. The skis I got were pretty well used but definitely worth the money."


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GalacticSnowSports is a merchant member
GalacticSnowSports participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,533 merchant members.