We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > GalacticSnowSports

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • GalacticSnowSpo GalacticSnowSports Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 50 Lodge Ln
    • Contact: sales@galacticsnowsports.com
    • Phone: 5404436667
    • Customer Support: 5404436667
    • Business Hours: 9a-5p EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

225 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-26

Great prices and fast service

"I always check with GalacticSnowSports before I buy anything ski related"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-22

Excitment even before hitting the slopes

"Researched GalacticSnowSports for a week. Wanted a certain ski and boot. Tom in customer service took the time to listen to my request and came up with a even better set up for me due to my experience. Totally took his advice and very pleased with my order. My "Head" skies and "Saloman" boots are great. Even better then what I expected. Im hooked on "GalacticSnowSports" for life. Will always order my equipment and Apparel through them. Thankyou!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-12

Snow Bunny was hopping because of this deal!

"I purchased the skis and poles for my daughter because for the third annual ski trip it made no sense to continue to rent equipment. Her husband purchased her ski boots for Christmas so she had the whole package now.

Emailed them with a couple of questions and they responded right away.

These skis were really nice and the shipping was right on time with what we needed. Will gladly purchase from this company again.
"


No Avatar

Verified Customer
Rating 6/10
3/5
2016-01-11

"Shipment was on time, condition of the products was OK. Discription of the helmet was margional, but customer service seems OK so far.

Stinks that you loose your points after one year - I was going to use them to buy more items but they expire very quickly.
"

Rep reply posted Jan-12-2016

galactic2, GalacticSnowSports rep has responded

“Thank you for your purchase, we appreciate the feedback and will certainly take it into consideration should we make any changes to our rewards system. We would be interested to know the model of helmet that you purchased so that we can ensure the description provided is adequate for any future customers, you can use the contact us form via the website if you would like to provide that info. Thanks again!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-04

"I ordered skis, boots and poles and all arrived as scheduled and in decent shape."


No Avatar

Verified Customer
Rating 8/10
4/5
2015-12-31

"Little disappointed that the board had a person's name on it. Thought that could have been removed by seller. Will know more tomorrow when my son hits the mountain.

Very pleased with prompt shipment.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-27

"Yes everything looked good and came quickly. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-22

"All arrived on time and in good condition. Now we just need some snow!"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-21

"Excellent customer service and very fast shipping. The skis I got were pretty well used but definitely worth the money."


No Avatar

Verified Customer
Rating 2/10
1/5
2015-12-17

"The merchandise was below the quality expected (it was used skis - but I didn't think they'd be THAT used for the price. Furthermore they haven't responded to my email expressing my disappointment. Won't use their site again."

Rep reply posted Dec-28-2015

galactic2, GalacticSnowSports rep has responded

“We are very sorry to hear that you are not satisfied with your recent purchase at GalacticSnowSports.
The used merchandise we sell has been used as rentals at resorts and ski shops so there will at a minimum be cosmetic damage to the item.
We do our best to thoroughly rate each product based upon the condition in which it will be sold in so that all of our customers know exactly what to expect with their purchase.
All information regarding condition ratings can be found in our FAQ page and can be reviewed prior to completing a purchase, we also have customer service staff available to answer any questions regarding condition.
I was unable to find any reference to your order through the information provided in this review. We would be happy to assist you with your issue and you can contact our support team via the contact us form on our webpage.
We want to ensure all of our customers are happy with their purchase and enjoy their time on the slopes, we look forward to hearing from you.”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-15

"We haven't used them yet because it has been so warm but we are hopeful that they will be great. They were delivered within five days."


No Avatar

Verified Customer
Rating 8/10
4/5
2015-12-11

"quick shipping, easy process."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-02

"I had a little problem with one of the brakes on the skis and I sent an email and Tom was quick to offer the replacement part with out any problems. Thanks Dave"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-01

"Good Prices, fast shipping. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-11-29

"I have had good luck every time I have shopped here. Using the point is a little confusing, I have lost some trying to figure it out."


Ratings Calculation Change


Share GalacticSnowSports's store rating

GalacticSnowSports is a Merchant Member! Learn more

GalacticSnowSports is a merchant member
GalacticSnowSports participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.