GalacticSnowSports Reviews - galacticsnowsports.com Ratings at ResellerRatings

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galacticsnowsports.com

Sports & Outdoors

Rating 8.50/10 149 reviews

8.50/100
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GalacticSnowSports participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (149)


Rating 2/10 1/5
modified review posted May-23-2013

"I would highly not recommend doing business with Galactic Snow Sports. I ordered a pair of ski boots in early April online. They were to small so I wanted to return them. Tried many times to contact them. No one picks up the phone. No one responds to the emails. The 800 number went out of business. I called UPS to find out if they were still in business -- they indicated they were. So on faith I returned the boots via UPS, thinking if they were out of business -- the boots would be returned to me in any event. They were delivered on May 8 and signed for by Burger. No credit was issued and again no one picks up the phone -- no response to messages. Now I notice that there website says that they are closed for summer inventory."

Rating 10/10 5/5
modified review posted Apr-08-2013

"I loved receiving my 4 snowboards so quickly from this company. My only problem is one of the boards had black sharpie writing all over the board with other peoples names and crossed out... looked junky."

Rating 10/10 5/5
modified review posted Apr-08-2013

"What a bargain...demo ski's at a fraction of the price. They are awesome."

Rating 10/10 5/5
modified review posted Apr-03-2013

"The demo skis were in great condition. Fast turnaround. I would buy from Galactic Snowsports again. "

Rating 8/10 4/5
modified review posted Mar-31-2013

"Skis were more scraped on the bottoms and around the edges than expected based on the ratings descriptions."

Rating 10/10 5/5
modified review posted Mar-31-2013

"Skis and board condition were as stated with their rating system. They are rentals, but performed perfectly. Shipping was suprisingly fast, although cost was steep for one box at 10 lbs. Will order from them again because the lower price offset the shipping."

Rating 10/10 5/5
modified review posted Mar-23-2013

"Great value. I bought a lot of stuff there this winter; entire ski package, snowboard bindings, snowboard boots. I was happy with all of it. The ski boots were a great value and the snowboard boots were like new. Definitely would buy there again."

Rating 10/10 5/5
modified review posted Mar-21-2013

"Bought a pair of new skis off their website. Perfect shape. They forgot to include free poles in the original package - I inquired about it, and the next day they shipped me the poles. Can't ask for anything better than that"

modified review This review was modified by khy2102 on March 21 2013 02:01:59 PM
Rating 10/10 5/5
modified review posted Mar-15-2013

"The board works great !!! And thanks for sending it as fast as you did"

Rating 2/10 1/5
modified review posted Mar-13-2013

"The gear could be quality, but I don't know since they never shipped it to me or bothered to let me know it was out of stock, even though I called a couple times and emailed to check on the order."

Rating 10/10 5/5
modified review posted Mar-01-2013

"They delivered what they said in a timely matter. boards were in good shape. :)"

Rating 10/10 5/5
modified review posted Mar-01-2013

"Good quality used skis and boots. Perform very well for me. Order filling was prompt."

Rating 10/10 5/5
modified review posted Feb-27-2013

"My order shipped Quickly and well packaged. Additionally all that I ordered was exactly what I wanted in the condition that it was promised to be in. Thank you Galactic sports.
Sotiris P. Kalodukas"

Rating 10/10 5/5
modified review posted Feb-26-2013

"wear of Ski's and boots were consistant with discription noted, thank you "

Rating 2/10 1/5
modified review posted Feb-23-2013

"I recently purchsed a pair of "demo Skis" from this website and was very very disappointed with what I paid 200 dollars for plus shipping. Needless to say they were not demo skis and they were sent to me dirty, rusted, loose bindings and stickers all over from the rental shop in Steamboat CO. I sent these skis back plus more shipping cost and have not seen a refund. Although they said they are refunding me oly 170.00 becuase of restocking, I have not seen the money. This company provided me with very poor service and they have the audacity to not give me my full refund plus the additional cost I had to EAT to send the junks back to them.
I do not recommend Galactic Snow Sports to anyone who wants quality customer service."

modified review reply posted Feb-26-2013

galactic2, GalacticSnowSports rep has responded

“At GalacticSnowSports we deal in many different conditions of skis whether they be new, demo, or used. We strive to offer accurate condition ratings as well as up front policies for both purchasing, and after purchase processes such as returns. We apologize if you feel as if the skis were not accurately described however all of the departments that handled this return did so according to our guidelines. As for your refund you have been credited back the full amount of the skis including any associated fees (excluding shipping) this credit should reflect on your account within 5-7 business days. We apologize for any inconvenience this may have caused. Thank you for shopping with GalacticSnowSports.com

Regards,
GalacticSnowSports Team”

 
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