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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1854 E Market Street
    • Contact: sales@galacticsnowsports.com
    • Phone: 5404336667
    • Customer Support: 5404336667
    • Business Hours: 8am - midnight/everyday
    • Fax: 5404349695

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

195 Customer Reviews

Rating 10/10
5/5
modified review posted

"Informative responses to my online questions. Quick turnaround from day ordered (Sunday) to date received (Thursday of same week)! Equipment in good condition. I ordered a second set of skis because I was happy with skis and boots ordered first time (already had the boots this time but would have ordered if needed). "


Rating 10/10
5/5
modified review posted

"High quality boots with level of wear as described are great price. "


Rating 10/10
5/5
modified review posted

"Great bang-for-the-buck sale. The boots I purchased might as well been brand new, at 1/3 the price. "


Rating 10/10
5/5
modified review posted

"very helpful and quick to answer questions"


Rating 6/10
3/5
modified review posted

"Recycled/used product is not as described. The ski boot heel is almost worn out and does not hold well to the binding.
My last experience was good but this one was mediocre!
"

modified review Rep reply posted Jan-07-2015

galactic2, GalacticSnowSports rep has responded

“Hello Kazem,

I do apologize if you were unhappy with the condition of your ski boots. All of our boots should come with plenty of life left on the heel and toe pieces. If this was not the case on your boots I would be happy to see if we have any replacement heel pieces for you. You can go to the website to contact us and provide us with the order number and item name/size that need the replacement and we will get that dispatched out to you as soon as possible. Thank you very much for shopping with us!

Regards,
GalacticSnowSports.com”


Rating 10/10
5/5
modified review posted

"Totally satisfied! Quick delivery- great condition of skis and boots, almost like new really. "


Rating 10/10
5/5
modified review posted

"Second time I purchased from them and would again. "


Rating 10/10
5/5
modified review posted

"Excellent customer service! "


Rating 10/10
5/5
modified review posted

"Skis were in great shape with only cosmetic damage. Bindings were easy to adjust. Great prices and selection. "


Rating 10/10
5/5
modified review posted

"Very good experience, even made sure I had the correct disks for my snowboard bindings to match the board! Another happy customer!"


Rating 10/10
5/5
modified review posted

"Description of product was correct. Delivery was fast."


Rating 10/10
5/5
modified review posted

"Ordered a snowboard from them after last season ended, opened up everything to make sure I got what I ordered. Took a closer look this year and saw the binding disc they gave me was for a 4x4, while I needed a 3D. Contacted them about an almost year old order, they promptly responded and explained that the discs they sent me can be converted into a 3D binding setup with one simple move but offered to send me free ones if I didn't feel comfortable with the process. Their customer service is awesome. The board had some scuffs/scratches/dents on the bottom but I got the board/boots/bindings for $100 so I can't complain. The boots were old and worn, but the bindings were brand new. Overall I'm very happy with my purchase and how they handle customer care. "


Rating 10/10
5/5
modified review posted

"Great fast service and delivery! Skis in amazing condition and exactly what I was looking for. Thank you!"


Rating 8/10
4/5
modified review posted

"The speed of processing the shipment was great and very quick. Decription of used equipment was as described.

Improvements:
The distance that it travelled to Canada the packaging was quite poor with a lot of air space causing contents to shift, ends of boxes that were not sealed robustly and where open upon arrival.
Also the option to select U.S mail for shipping was not available into Canada. The next avaiable option was UPS international who's brokerage charges are now based on value of shipment as opposed to lines of entry making this purchase no longer attractive when seeking good savings. I will not purchase again if U.S mail to Canada is not an option. Brokerage charge on a $500 purchase was an additional $90! vs $5 when done by mail.
"


Rating 10/10
5/5
modified review posted

"great product and price fast shipping"


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