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"Wow, thought I would give these guys a chance since they are located in central Florida. Wrong choice.Paid with credit card and completed transaction ccv etc. several days later they called me to third degree me about credit card verify etc. like a you kidding me ???? I bought some coins same day from company in Michigan, received my order in just 4 days!"
"I placed my a test order with these guys using my credit card. The customer service rep who took my order was very friendly and answered all my questions. From the time I placed my order until it arrived at my house was 4 days. Im glad I shopped around and gave them a chance for my business. "
"Most terrible service...i ordered my 2015 1oz Gold Kangaroo on 09/24/2015 today is 10/06/2015 and my order still says "Processed" even tho they already called me on 9/25/15 to verify me because i paid with a credit card...so i already emailed and called gainesvillecoin.com 2 times...the woman on the phone told me it should mail out soon LOL??? i even paid an extra UPS ground delivery for an extra cost of $30.66 for a 1oz coin WOW i will never ever order from these ripoff people again....the coin itself was already way over priced but that was my mistake...but the turnaround for the order is just unecatable...WATCH OUT !!!!!!! "
"Very pleased with my transaction. My coins arrived safely and ahead of schedule. I will def. be purchasing from them again. "
"BEWARE IS ALL I CAN SAY ALL NON BRAND NAME SILVER BARS . WENT INTO STORE AND MADE HUGE PURCHASE OVER 50.000 DOLLARS BY THE TIME HE COUNTED MONEY AND SILVER BARS AND TOOK HUNDREDS OF PICTURES PRICE HAD JUMPED AND COST ME A FORTUNE JUST STANDING THERE. ALSO BETTER DEALS ALL OVER INTERNET.NEVER AGAIN WILL I BUY FROM THEM SHADY AT BEST..ALSO READ THE REVIEW ABOUT THEIR BANKRUPTCY THAT MAN HAS DONE HIS HOME WORK.. BUYER BEWARE !"
"STAY AWAY! I have purchased upwards of $90,000 worth of precious metals from this dealer when they failed to give me the correct wiring information in order to PAY them for my most current order. Having just contacted them on the phone, I wired the money to their old account and it, of course, failed. Mind you, these people do not take personal or cashier checks and they charge a draconian amount if it's put on your credit card. I am already out $40 worth of fees due to their negligence and they still won't make this right. Additionally, they place 5% of the transaction on your credit card until they receive payment which means I have to contest that charge on my statement because this business is not getting one dime more from me.Talk about shooting yourself in the foot. Geez. They told me that they had to "verify with their IT department" as to whether or not the automated email giving the instructions failed. Their response was sending the email out to me HOURS after I placed the order and attempted to wire the money. BOTTOM LINE: There are plenty of other commodity dealers out there that are willing to do the right thing by their clientele. Unfortunately, Gainesville Coins is definitely not one of them."
"Very pleased with Gainesville coins. My order arrived 3 days ahead of schedule and the packaging was very secure. Best prices on the web"
"BUYER BEWARE - if you don't have a fax machine, do not place a credit card order. Gainesville Coins will be asking you to fax them your photo ID, credit card and utility bill, or pay them by bankwire in full (even though you've already paid in full with credit card). If you cannot comply, they will cancel your order and slap you with a lawyer's letter, asking you to pay market loss fee, cancellation fee and restocking fee. That's what happened to me. I regret that I believe in their BBB ratings."
"I'm not wanting to flame a company, but inform consumers about a major FACT. Gainesville Coins isn't really a new company. Please google "National Gold Exchange, Tampa" - the Yaffe's went bankrupt in a questionable way, hosing lenders to the tune of some 35-50 Million dollars. One of the brothers Mark Yaffe built a 28,893-square-foot mansion for $25 Million and during this time and claimed he didn't know where all the coins were. He used the proceeds to build the mansion and crowned the misdeed by cooking National Gold Exchange's books to conceal the exchange, Sovereign Bank said. Turns out these exact same guys own Gainesville Coins and when the bankruptcy went down they were already running it out of the same location and the court had trouble with what gold/silver belonged to what entity. Today, the store is literally 1 block away from the gate to their home community where he still has his "fraud" Mansion. It's amazing how this type of business exists today when all this information is available online but few have read about it. Tulving is another company that has filed bankruptcy 2+ times and was even charged with fraud by the FTC. Gainesville & Tulving are some of the dogs of precious metal world - and again, it's all available online for people to research."
"BE AWARE...unless you have lots of patience, you'd be better off shopping other places. placed my order on 11/13 and as of 11/26 they haven't shipped my order yet. I checked the status on the order, it just said 'processed' est ship date 11/23.I don't mind if it take a week or so to received, after after a week, my order haven't shipped out yet. I should have followed other's warning about this doing biz with Gaineville Coins. this will be my last transaction with them. other websites have better and A LOT quicker service."