5/5

posted Dec-14-2007

"great customer service. Sales rep was very helpful. price was good and my iMac arrived on time.
Highly recommended and will buy again from this store. "

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5/5

posted Dec-17-2007

"The products I ordered were checked before shipping and I received them in a complete and working order. The turn around time between order and shipping was 3 days but that included their burn in time on the unit. Good service and fair price I would purchase from them again."

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5/5

posted Dec-29-2007

"I ordered a PowerMac G5 from Gain Saver. They processed the order efficiently and quickly resolved a problem with my credit card (my bank declined the charge initially). The people at Gain Saver provided great service.

The computer had a small dent in the cover but this was clearly stated on their website and I knew it at the time of purchase.

The computer works great and is currently serving as a development platform for a 10G Ethernet adapter with a part-time job as an FTP server."

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5/5

posted Feb-04-2008

"Leanne and Gainsaver were very helpful in authorizing a return for something that was defective. Within an hour the return had been approved. Leanne called me personally when the defective model had been received. She helped me reorder another model. Gainsaver has a very courteous staff and great product line. My iBook works wonderfully and I will shop there again."

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5/5

posted Feb-22-2008

"I have orderd 3 other computers from gainsaver and never a problem when I did receive a forth it had some trouble, I was a little worried when I called, but the customer service staff was very helpful and willing to fix my problem and are shipping out a replacement machine the day after they received the merchandise, they explained that it happens some times with used equipment and not to worry, with the package tracking I am able to see it leave their warehouse. The prices seem to be unbeatable and they deliver what they say they have. I also purchased the extended warrenty, 1 year on used uquipment, on my PowerBook G4 1.5GHz. it was $100, after all I plan to get a few years out of this notebook."

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5/5

posted Feb-07-2009

"Great price and service. Ordered a custom configured macbook and it works fine. I am very happy with my purchase."

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5/5

posted Feb-17-2009

"Great Service, with amazing prices. Thanks Gainsaver for helping me buy Macpro at these prices and making me save hundred of dollars. I will be back to buy more. Will recommend you to everybody"

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5/5

posted Feb-19-2009

"Great prices and helpful customer Service, Would recommend and come back again when I need to buy another Mac."

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5/5

posted Feb-21-2009

"Unbelievable Discounted Prices, Great Products. AAA+++++++"

This review was modified by jacksonparsaeu on February 21 2009 12:50:36 PM

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5/5

posted May-06-2009

"Don’t believe all the negative reviews. Despite a few minor quirks if you know what to expect and are patient you will be rewarded with a quality product at an unbeatable price.

Ok here is my experience both good and not so good. I ordered a Mac Pro with two 3.0Ghz Xeon Processors, 1 gig of Ram, 250gig HD and an ATI 1900XT video card. The cost was to be $1,389.10 after $50 dollar rebate.

(Upgrades) Gainsaver, like Apple charges ridiculous prices for upgrades for example and additional 250GB Hard Drive is $129. I could buy a 500GB HD from someone like Newegg for $59. The same is true for RAM, 2gigs for $199 from Gainsaver, while I bought 4gigs from OWC for $85. So, I did not want any extras as intended to buy them from other venders for a fraction of the cost.

The day after my order was place I received a call from the sales rep to inform me that the configuration that I ordered was not in stock. However, they had one with the 250gb hard drive upgrade that they could send me for the price of the upgrade. Apparently they do not have the capability to just take the extra hard drive out. Our at least that is not something they do. So despite that fact that you can custom configure your unit on their website, you really only get that they have in stock. Ok, I was not very happy with that but even at a price of $1600 (shipping was just over $50) I was happy with the price so I went ahead and continued the order.

The item shipped the following day and arrived at my front door about 5 days later.

Packing - The computer was very well packed, no issues at all with damage. The Keyboard and Mouse were the cheap (relatively) Macally brand. However, after using them for a while they are perfectly good accessories. I would rather have this new keyboard than a used Apple Keyboard.

Upon opening the package I found the computer to be about what I expected. There are a few scratches on the sides but it is a solid build with everything I ordered except…. It had a Geforce 7300GT graphics card and not the ATI card that I ordered. Since I intend to do some light gaming in windows with this machine the graphics card was kind of important.

Customer Service - I called the sales person and told them of my problem, they said they would handle it. I also went to the website and filed out a service request. The next day they shipped me a new video card, which arrived yesterday.

The Product – As I mentioned it has a few cosmetic scratches on both sides but it is a Mac Pro very well built and everything works, as it should. I installed Windows XP (bootcamp) and it is a very fast windows box as well. I added 4gigs or RAM, and a bigger hard drive I had lying around the house. So for just over $1600 I got a machine that would probably cost me $2000 if I bought it through some other vendor.

The Rebate – Is actually, a $50 dollar store credit. Since there is nothing else I need from them, I will just pass on that. Just know that you are not going to get $50 dollars but it is a credit on something else you have to buy from them.

Overall, I am very pleased with the experience. It started out shaky with the call to tell me that they did not have my configuration in stock. Then got shakier when the unit arrived with the wrong video card. But, the customer service was exceptional and they made it right with no hassles. Also, I am very pleased with the machine itself. Everything works very well, it is clean inside and it was packaged very well and shipped quickly. They handled the video card issue about as well as anyone could expect. Also, you will not find better pricing on Apple computers anywhere on the net so I would give these guys a positive recommendation. Just go into it know that you are at the mercy of what they have in stock.
"

This review was modified by Puma556 on May 06 2009 02:34:57 PM

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