The Gamers Fix (a Gadget Resurrection company) Reviews - thegamersfix.com/ Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
thegamersfix.com/

Consumer Electronics

Rating 8.50/10 76 reviews

8.50/10
Facebook share
The Gamers Fix (a Gadget Resurrection company) is not a merchant member
The Gamers Fix (a Gadget Resurrection company) does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 

All Customer Reviews (77)


Rating 2/10 1/5
modified review posted Apr-30-2013

"My experience with this company was absolutely terrible. The customer service department was one of the worst I have ever encountered. I ordered an item through a company on Amazon called Ximicube. The package I received had the return address from The Gamer's Fix. The item that got was not the one that I needed, so I contacted The Gamer's Fix. At first they were very willing to help me, but when they found out I ordered the item from Ximicube, who turn ordered it from TGF, they refused to help at all. Here is where the disagreement starts.
Because I did not "order it" from TGF they flat out refused to help in anyway. I do not see how that makes any difference at all. They gave me no options what so ever. I sent the item back in hopes of receiving the correct one in return. I DID NOT ask for a refund. Instead they ignored my request and gave my money back to the other company and banned the company from buying from them again. I then asked if they would send me back the drive I bought so I could maybe sell it to someone else or have someone help me get it installed correctly. But they had already given my money away. I told them I was going to write negative reviews about this experience. I then received an email full of insults and how I was "threatening" them.
Now, Ximicube gave them business and turned me on to TGF, which I would have gladly told everyone I know about. It is a good thing to know where to get these kind of replacement parts. However, they banned a company who was giving them free advertising, insulted a potential lifetime customer, and overall made themselves look terrible in the process. I would never suggest this company to anyone. Who wants to deal with a company that will insult you, not listen to basic requests, and offer no help? I sure don't. "

modified review This review was modified by Grizzpants on April 30 2013 09:45:38 AM
Rating 2/10 1/5
modified review posted Feb-21-2013

"I bought a blu-ray drive for my PS3 slim from this company. It took 2 weeks to receive it and they blamed it on the post office. VERY SLOW!

When I installed the drive it wasnt working properly. The head is not re-aligning properly to load and eject discs. I called and spoke to a woman who said if it kept acting up that I can get a new one sent out, just to call back. However, I have called for 3 weeks now and all I get is the voice mail. No one has returned any of my calls. This company is a joke. Buyer beware!"

Rating 10/10 5/5
modified review posted Feb-01-2012

"When my ps3 slim laser went bad I was worried I'd drop more $ on a part that either wouldn't fix it or be a dud.
I put an order in anyways and got the new one 3-4 days later.
Much sooner than I expected.
Not only that but it came packed well in it's own box and wrapped with bubble wrap.
It looked brand new to me and fortunately my ps3 can play blu ray and games again!"

Rating 10/10 5/5
modified review posted Jan-20-2012

"Ordered a replacement drive from TheGamersFix.Com for my XBOX 360. Let me say it arrived so fast it was like it was delivered by a tornado. Website is setup easy, product was what was shown on the website and payment was sent/accepted/processed without any problems. Will go back again. "

No Avatar
Beloit, WI.
Rating 10/10 5/5
modified review posted Jan-05-2012

"Great products, and fast shipping. I found my new place to buy my parts from now on. Thanks guys for the great service. "

Rating 10/10 5/5
modified review posted Dec-24-2011

" I ordered a ps3 fan on 12/20/11 and really didn't expect to receive it until after christmas. But gamersfix was fantastic on every aspect of my order. I got it on the 23rd installed it that night and it runs perfectly. Thank you gamersfix. You deserve more than a AAA+++. "

Rating 8/10 4/5
modified review posted Dec-13-2011

"We placed an order to The Gamers Fix and it took approximately two weeks to recieve it. The part did not work so we returned it for a full refund on December 1, 2011 (they recieved it by 12/6/11) and we have had only one conversation with a person there and since then no one has returned our calls or let us know about our refund. For a 16 year old boy that worked very hard for the money to buy a replacement part for his PS3 and then getting no return calls from the company is ridiculous.
I am certainly hoping SOMEONE will return our call soon. It doesn't seem to matter what time of day I call....all I get is a recording.

FYI: As of 12/15/2011 Gamers Fix did complete the refund we had originally asked for. We are going to put this down to lack of good communication. At this time, I would do business with this company again."

Rating 10/10 5/5
modified review posted Dec-09-2011

"Online ordering can be a drag, we have 3 stores and order over 3k in parts a week. This is the second time we've ordered from "The Gamers Fix" and we couldn't be more happy. The web site is organized for easy access, prices are competitive, but the best thing is the fast processing and shipment. We would highly recommend TheGamersFix.com.
Sincerely, Dean Savage 30 year Tech. "

Rating 10/10 5/5
modified review posted Dec-08-2011

"Fantastic company! No complaints here. I ordered a new fan for my PS3 and it arrived in 2 days! Very easy to use, and prompt service. Highly recommend these guys for any of your parts needs!"

Rating 10/10 5/5
modified review posted Dec-04-2011

"The part worked perfectly. Took me a half hour to install and I was back fragging again. Great price and it shipped the next day. "

Rating 10/10 5/5
modified review posted Dec-02-2011

"After my PS3's Bluray drive died, I searched online for a replacement. I found The Gamer's Fix and ordered a replacement drive. The price was cheap, shipping free and fast, and they responded to a question I had after I received my drive. I wouldn't hesitate to order from The Gamer's Fix again."

Rating 10/10 5/5
modified review posted Nov-11-2011

"I have ordered multiple times from the gamers fix and have always received what I ordered on time and in new condition. I own a repair shop in Florida and use the gamers fix for all my console repair parts. Great price and fast shipping! Thanks!"

Rating 10/10 5/5
modified review posted Nov-11-2011

"Shipped the next day. Great service and an easy to browse website. "

Rating 10/10 5/5
modified review posted Nov-11-2011

"I have been dealing with Gadget Resurrection since shortly after they opened. I have nothing but good things to say about this company. Danielle has been great to deal with and like me they are a small company so sometimes mix up's happen but, they have always gone above and beyond to ensure my satisfaction. I would recommend them to anyone who needs system parts at competitive prices. Btw glad you are feeling better."

Rating 10/10 5/5
modified review posted Nov-09-2011

"Very quick shipping. Florida to Oregon in 3 days. Part worked great."


See all Merchant Members »
 
wall street journal logo