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gadgettown.com

Computer Hardware & Software

Rating 0.00/10 6 reviews
(21 lifetime reviews)

0.01/100 (6-month rating)
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All Customer Reviews (21)

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Rating 2/10 1/5
modified review posted May-07-2012

"Awful customer service. Their phone number does not work! They have it listed but you have to email them. Places an order with them over 2 weeks ago and while placing an order I thought there would be a place to input my new address and there wasn't so I called immediately and emailed them right away. It took them 2.5 days to respond and once they did they where not helpful at all. They sent me package to the wrong address and changed my card. after trying to get the package to the right address (me calling the post office and trying to hunt down where it was)... 2 weeks later I say just forget it it's being mailed back to you and I want a refund. They say I have to pay a shipping fee still for THEIR mistake and bad customer service. Do NOT buy from this company if you have any issues you won't even be able to talk to a real person. "

Rating 2/10 1/5
modified review posted Mar-05-2012

"Gadgettown do NOT ship product from Brooklyn, NY and I'm guessing they are barely (if at all) based there either. This is not disclosed. By the poor English and 3-5 weeks shipping times, they are based in Asia (electronics=china I'm guessing) and this is not disclosed.
Gadgettown is LYING and MISREPRESENTING their service to the public in that the products ordered through them are being shipped from overseas, _not_ from NY, and hence, take SIGNIFICANTLY longer to arrive."

Rating 2/10 1/5
modified review posted Feb-14-2012

"3 Year WARRANTY,,,,YEAH RIGHT!!!!
Bout an Iphone Digitizer, Stopped working after a month. I tried contacting them Via, Ebay, Email and Phone, No answer from any. STAY AWAY!"

Rating 2/10 1/5
modified review posted Feb-10-2012

"WARNING!!! This outfit is a SCAM. I ordered six different web cams from them almost a month ago. They never shipped them. I checked with "customer service" only to hear two conflicting stories about the fate of my cams. One rep claimed the goods had been returned because of an "incorrect address." Subsequently a second rep claimed that the goods were in a New Jersey post office. WHAT???

Of course I double checked the address on the order and the address is perfect. About a week ago I wrote "customer service" asking them to ship my cams by courier at my expense, and no one has even written me back.

I'm calling the card company to cancel the order today, and I'm taking every opportunity to warn people about this ridiculous scam.
"

Rating 2/10 1/5
modified review posted Dec-22-2011

"I ordered a remote control car for a gift on 12/08, was shipped on 12/09. I received it on 12/21. Sad thing is the package was a plastic shipping bag came basically unfit to give as a gift because the package was pretty much crushed also it took 12 days to travel only 30 miles."

Rating 2/10 1/5
modified review posted Dec-10-2011

"Buyer beware! This company has no customer service. Gadgettown shipped the wrong battery. It was clearly a wrong battery they shipped, the battery packaged was different than the invoiced battery. After contacting them via phone they sent email refusing to ship the correct one. Pretty much calling me a liar and demanding proof."

Rating 2/10 1/5
modified review posted Nov-16-2011

"Gadgettown is a poor-quality merchant. I bought an external disc drive from them a year ago because it was cheap ($23.00), but it failed after a few months. They replaced it with the same item (made by, I beleve, TEAC) but that one failed two weeks ago. I asked for a different item but they refused. I don't think items should stop working after six months. In addition, they could not locate the purchase based on amount and purchase date. I had to find it on their database and inform them."

Rating 2/10 1/5
modified review posted Nov-14-2011

"These people are thieves! They claim to have sent something, yet, it never arrived. They then expect the customer to track down where the missing package might be and then give you a run around and refuse to issue a refund. DO NOT DO BUSINESS WITH THIS FRAUDULENT COMPANY! BUYER BEWARE..."

Rating 2/10 1/5
modified review posted Sep-09-2011

"This is a jerk site. Definitely never bought a thing from this site. I bought 1 package of 12 hair clips but they only sent 1 clip. They refused to ship the 11 others or full refund for me."

Rating 2/10 1/5
modified review posted Mar-28-2011

"ordered a part on march 21st, shipped on the 23rd, but still not received 03/28/11 my product (they said it was 2-3 business days). no one answered their phone and they cant even construct a correct sentence via email. stopped payment and will never buy from here again or will ever recommend this site. dont buy from them unless you want to waste your time. its just some knock off drop shipper that has a very poor customer service and even worse products.
PS: i only gave them one star because you cant give them any less"

 
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