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RatingsRating
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

3 Customer Reviews

Rating 2/10
1/5
modified review posted

"I recently ordered a pair of jeans offline and used my reward points that I had. Unfortunately, the jeans didn't fit and I needed to exchange them. However, when I contacted Guess I was told THERE ARE NO EXCHANGES?! I'm not sure what kind of clothing company does not do exchanges... I returned my item. I contacted Guess a few days later and had told them what happened to find out THEY DO DO EXCHANGES. I asked if I could receive my award points back (since I have been spending so much money there) and was told they would not give me them back. This company has the DUMBEST policies and workers who give out false information. I have spent hundreds of dollars with this company and due to this poor customer service I will never spend another dollar with them. BYE FELICIA "



zeta's Avatar
Arizona, US
Rating 10/10
5/5
modified review posted
ResellerRatings.com TOP REVIEWER!

"Order gets shipped in 3 days after the order gets placed. That's OK speed. No mistakes on my orders and I returned in the store so there were no problems. Just know that their return policy is 30 days.

35 days later I noticed that they have a sale going on, that contains one of the shirts I bought, so I called them and asked them to price match, and they did.
"


Rating 10/10
5/5
modified review posted

"I love this online store. The selection is great and they display their products VERY well. I love shopping on this site because they always offer great product quality and exceptional service. I have never had to call to trace my order. I love Guess for their style and trendsetting fashion. Highly recommend this site if you have no time to visit the store."


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