5/5

posted Sep-13-2011

"I've only dealt with GPS City once, so far, but it was an excellent experience.
Website is quick, and easily navigated, with very good product description, and user reviews.
Item was well wrapped, and shipped very quickly.
I will certainly do business with them again."

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5/5

posted Sep-09-2011

"Got my Zumo 550 in just a couple days. Works great. Best price I could find was here."

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5/5

posted Aug-17-2011

"I am totally delighted with GPS City!

My car was broken into and my GPS stolen yesterday morning. I ordered a new one from GPS City late that afternoon at a very competitive price. I elected to take the special next-day delivery option for only $1.00 since I was leaving on a trip in 3 days. I really didnt expect to see it next day but before noon the next day the GPS arrived, less than 18 hours after I ordered it. Shipping was cheaper than gas for the car to go to the store!

Considering the difficult events of the day this was certainly a bright spot!

Great job, and great service from GPS City.
"

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5/5

posted Aug-15-2011

"gpscity by far has been the best company I have dealt with on line. Their products are top quality and priced less then I expected to pay. I dealt with the Calgary store and had my mount in hand the next day in Nanaimo B.C. Communication is excellent,Will buying from them again when I find another gadget to put on my bike."

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5/5

posted Aug-14-2011

"I just recently was introduced to Geocaching.I felt that I should look for a unit that suited me and the Dakota 20 seemed to foot the bill.I Googled GPS and found the GPS City site. I found it very informative and after a short comparison, very price competitive.I was in a hurry to get one, ordered it from GPS City and through their site was virtually guided through the process from purchase to shipping options, order entry, order pick time, actual ship time and arrival right to the minute that I expected it.I was very pleased and with the answers to any queries that I had, provided instantly, felt no apprehension about not receiving my new GPS on time.GPS City will be my first consideration when next purchase time arrives. "

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1/5

posted Aug-11-2011

"I have had a bad experience with a recent order I placed on this company. I ordered on the 15/7 and have still not received the item nearly a month later. As I am in Singapore I waited 2 weeks until i went back to them to get an update. I got the standard reply that it may take up to a month for delivery but I have had many items delivered from the US well before that. Decided to wait another week but nothing. Finally I had the feeling that they may have got my addresse wrong so I checked my emails, sure enough they missed an address line. went to the post office and they have no record of the delivery
On their system (I gave them the USPS track number). Complained to GPSCITY and got the response that IF the item was returned I MAY get a refund after 2-3 MONTHS!. I suspect
that I would not get a full refund either. Very bad experience and I am out of pocket and no idea of where the item is. Even had asked me to reorder and wait for the refund. Sorry for the long review

Update 29/8
Wanted to give an update on my problem with GPSCity. After some negotiations (which only started after the review was posted) with their customer service they kindly offered a 50% discount if I reordered the items which went missing. I agreed and also asked for another item which would be charged at full price. I even mentioned I would update the review once this was all settled. The offer was made of the 11th of August. I spent the next week and a half trying get them to send me an invoice or tell me how I could place the order at the discounted price. Finally I get an email response (26th of August) stating that the matter was closed and that they mentioned that the review I posted was a 'threat' and that I was trying to extort them!. I was very much surprised at the tone of the email which was very aggressive. I have assumed that they have reneged on the offer but they would not admit it. I got the feeling that they were more concerned with the negative review than the actual issue at hand. The offer to help out was nice but to not follow through was pretty disappointing. In summary, order lost, no offer for replacement, and no idea if I will get a refund. "

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5/5

posted Aug-11-2011

"As always, my recent purchase with GPSCity was fast, easy and as painless as possible. They even sent the items overnight, though I had chosen the two day option, and didn't charge anything extra!

And when the item I purchased went on sale the following week, all it took was a phone call to get the price adjustment.

Thanks GPSCity!"

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5/5

posted Aug-02-2011

"Not just a retailer, I feel that they're also a friend. Questions I have are answered promptly. Price matching is virtually instantaneous and they often upgrade shipping at their expense. They've really got it right when it comes to customer service. I couldn't be happier with them."

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5/5

posted Aug-02-2011

"Great company to deal with, extremly fast shipping, web site easy to use, Thank you."

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5/5

posted Aug-02-2011

"I have done business with this company on multiple occasions and have always been satisfied. One particular order, there was one item on the order that was holding up delivery of the entire order. I needed this shipment to give as a gift so I called customer service. They managed to juggle the parts on my order so I had almost the same thing and it could ship on time. The amazing part was, the new setup actually cost less then my original selections. This is probably the first time I have dealt with a company where I received extra attention and they made less money. I will certainly be doing mare business with them in the future."

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5/5

posted Aug-01-2011

"GPS City processed a warranty issue for me in a single day, with no drama or questions. I will always go to them for any mounting needs in the future."

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5/5

posted Jul-27-2011

"My experience with GPS City was very positive. The item I purchased was difficult to find elsewhere. It was described so that I knew I was getting the right item and it was reasonably priced. The product arrived very quickly. I would not hesitate to shop here again. Great service! "

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5/5

posted Jul-26-2011

"Good morning GPS City.

I have recently purchased two different products from your company and the service was excellent in both cases. The people that helped me were extremely knowledgeable and even suggested a GPS unit that had great capabilities and was on sale.

This is the type of service we consumers love and trust. Keep up the good work.

Ross Souch
President.
Checkerboard Consultants Inc.
Brampton, Ontario. Canada."

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5/5

posted Jul-23-2011

"The customer service was fantastic and the product arrived quickly and works great. Just what I needed for trail hiking."

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5/5

posted Jul-21-2011

"We ordered NMEA 2000 components for our boats. Difficult to find it from Canada, but GPSCity.ca was there to help. We received the components less then 48 hours after ordering for a price cheaper then the manufacture itself. Great tracking, great feedback during the process from them (email notifications). They are ahead of the game in terms of efficiency, pricing and delivery costs ! Thumbs up to their team and organization."

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