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gosatellite.com/

Consumer Electronics

Rating 0.00/10 1 reviews
(33 lifetime reviews)

0.01/100 (6-month rating)
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All Customer Reviews (33)

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Rating 10/10 5/5
modified review posted Feb-25-2010

"I have purchased a few items now from Gosatellite and all have been good,items have been send and received fast.We all know that is part of todays service that we need.On my second last order they priced matched with no problem at all.I would recamend this store to anyone and they DO NOT SELL CLONES so I dont have to worry at all. A big thx to them"

Rating 4/10 2/5
modified review posted Jan-19-2010

"there is not enough informatiom with the parts that was ordered. You ar forcing me to pay someone to set everything up. for exampel there is no information on what each part is for or how everything goes together. I'll never know if everything works till i pay someone to assymbel it"

modified review posted Jan-19-2010

GOsatellite, GOsatellite rep has responded

“Dear Sir.
Gosatellite is always here to help. You may contact us and we will assist you. We do not force anyone to hire an installer, but we do recommend hiring one. If you like to set up your own dish, lots of information is available online, including youtube videos. I thank you for letting us know you need help, and we are available for you.
Thank you,
Robert”

Rating 8/10 4/5
modified review posted Nov-22-2009

"I order kbox, its comes with installation CD but there was no supported for kbox receivers,i put CD on my computer then i look for kbox supported i did not found any for kbox, other then that i am happy. "

Rating 8/10 4/5
modified review posted Dec-13-2009

"Shipping costs are extremely high. A CanadaPost Expresspost prepaid envelope (very similar to what was used) is $6.62. I was charged $18. I talked to an agent before ordering and was told this was the correct rate for my location."

modified review posted Dec-14-2009

GOsatellite, GOsatellite rep has responded

“We also have insurance on the packages. I do agree that over the last couple of years, shipping rates have increased from fedex, ups, etc.. As this customer states, we are always here to help. :)”

Rating 4/10 2/5
modified review posted Dec-04-2009

"OK I wil send the products back to Gosatellite with Mony Orther $30.00 .I Hope will be returned a new one reciver
ATT Roberto Dolmo"

modified review This review was modified by Betin on December 08 2009 02:47:17 PM
modified review posted Dec-04-2009

GOsatellite, GOsatellite rep has responded

“We are always here to help our customers. This customer bought an opened box item. We will contact the customer to assist him. ”

Rating 2/10 1/5
modified review posted Nov-27-2007

"Horrible experience with this store. They had great prices, but when it came to after sales support good luck! They have a separate number for Pre-Sales and After-Sale. You will MIGHT get someone on the After-Sales number. The Pre-Sales people send you to after sales which no one ever answers. All this over a different shipping address. By the time I could get them to straighten things out EIGHT DAYS LATER!!! I was so T'd off I cancelled the order and got it from CyberEstore dot com where I should have gotten it to begin with."

Rating 10/10 5/5
modified review posted Dec-07-2009

"Good and fast service.Item received as described."

Rating 10/10 5/5
modified review posted Dec-04-2009

"The goods arrived promptly, in good order. a payment glitch was fixed immediately and courtiously. had a problem with setup of the receiver but customer service set me straight. I higly recommend this company and intend to continue doing business with them AAAA++++++. A faultly dish was replaced within days of my complaint several months after the purchase. Fabulous service and hightly professional attitude at all times. thank you Gosatellite!!!!"

Rating 2/10 1/5
modified review posted Oct-26-2009

"i bought from them before and was very pleased so when it came time to upgrade I didnt hesitate. I ordered a new sonicview 360 premier receiver and add ons. Got it in a timely manner, but when I powered it up.....it froze. and the next 4 times I attempted to power it up it froze. The one time i did come on it would allow me into the setup screen.
Since then i have traded MANY emails with customer service and returned the receiver.
They say I have "obviously" attempted to "hack" the receiver and therefore I may be reported.
Now i find out that there is NO chance of refund, instead their "tech personnel" is looking at the receiver. any guesses what THAT decision will be?!

So I have not just lost money, but they say they might have to "report me" for "hacking" the receiver!

Do yourself a favour... either just burn your money or deal with a reputable dealer."

Rating 10/10 5/5
modified review posted Dec-01-2009

"Ordering was easy, recieved order in a timely manner.
did contact them by phone to inquire on order conformation, rep. was freindly and helpfull.
did notice they shipping tracking # was from a diffrent carrier than was listed on invoice.
Did contact GOsatellite by live chat (was quick and easy) and found who the carrier was, and delivery date. so overall was very good to order from GOsatellite I look foreward to doing buisness with them again."

 
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