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posted Dec-14-2007 “We had constant contact with this customer advising him of the delays by the laptop manufacturer. We suggested the refund because of the delays. We refunded the customer shortly thereafter and not 4 to 6 weeks later. ”
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posted Dec-16-2007 
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![Share](javascript:share_rating({"review_body":"I have owned Dell\u0027s, HP\u0027s, and a few IBM computers throughout my computing history. All of them have performed satisfactorily while I had them, but none of them have been, what I would call, a fantastic computer. A few months ago I decided to give the Sager brand a try, given their great reviews and great performance-to-cost ratio. I looked around on the web and found that if I were to get a barebones system then I could save close to a thousand dollars. I opted for Gen-x-pc.com and bought the 5960ke. I did have to wait a few weeks for the computer to arrive, but that is no fault of gen-x, but rather the manufacturer in Taiwan who had underestimated the demand. <br><br>I have enjoyed my new computer immensely. It is the most powerful computer that I have ever owned. It has a huge 20\u0022 screen, no dead or stuck pixels, a blazing fast tl-64 CPU, two 100gig, 7200rpm HDs, and one 7950gtx video card. I couldn\u0027t be happier with the service from gen-x and will defintely buy from them once this computer runs it\u0027s course.","link":"http:\/\/www.resellerratings.com\/store\/GEN_X_PC\/comment\/351155#comment351155","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GEN_X_PC.jpg","store_name":"GEN-X-PC.com","username":"DonQuePaso","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Horrible. Waited a month and a half and never got anything. Then I called again and had to wait another 4-6 weeks, so I got a refund. There goes my college year. If you got a lot of time and just need a laptop for fun then go with them, but if you NEED a laptop then dont. At least they did give me a refund.","link":"http:\/\/www.resellerratings.com\/store\/GEN_X_PC\/comment\/342233#comment342233","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GEN_X_PC.jpg","store_name":"GEN-X-PC.com","username":"fx11","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company has really good prices and alot of good products. The only think that i dont really like about this company is that they screwed up my shipping a bit and i have to wait 3 weeks for the laptop to come.","link":"http:\/\/www.resellerratings.com\/store\/GEN_X_PC\/comment\/337057#comment337057","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GEN_X_PC.jpg","store_name":"GEN-X-PC.com","username":"MxT","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"","link":"http:\/\/www.resellerratings.com\/store\/GEN_X_PC\/comment\/333182#comment333182","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GEN_X_PC.jpg","store_name":"GEN-X-PC.com","username":"l33tcarnij","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"everything was satisfied. smooth transactions. save taxes. The second extra hard-drive was a disappointment. I thought that there is a second slot for the second hard-drive. they should have indicated that there are no slots for a second hard-drive or at least not give the option for 2nd hard-drive in the customize menu.","link":"http:\/\/www.resellerratings.com\/store\/GEN_X_PC\/comment\/318248#comment318248","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GEN_X_PC.jpg","store_name":"GEN-X-PC.com","username":"kiemvu","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"High quality product, fast service, delivery as expected.<br>Highly recomended for business.","link":"http:\/\/www.resellerratings.com\/store\/GEN_X_PC\/comment\/313669#comment313669","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GEN_X_PC.jpg","store_name":"GEN-X-PC.com","username":"hoangd","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have no comments to make at this time. The computer works well and the service people at Gen-X PC did a good job on handling any requests I had for information.","link":"http:\/\/www.resellerratings.com\/store\/GEN_X_PC\/comment\/312173#comment312173","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GEN_X_PC.jpg","store_name":"GEN-X-PC.com","username":"Patster","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"","link":"http:\/\/www.resellerratings.com\/store\/GEN_X_PC\/comment\/311995#comment311995","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GEN_X_PC.jpg","store_name":"GEN-X-PC.com","username":"aldonk","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The ASUS Laptop i bought from this GEN-X-PC really rocks...i like the configuration and a good worthy product i have bought first in my life.. i actually went into a Big fuss of getting a good laptop atlast i end here getting a good laptop @ the cost i expected..Thanks and expecting your full support in future","link":"http:\/\/www.resellerratings.com\/store\/GEN_X_PC\/comment\/311872#comment311872","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GEN_X_PC.jpg","store_name":"GEN-X-PC.com","username":"reginold","rating":"5"}, "single");){kind=link}
"Hello Fellow Reviewers,
I ordered from Gen-X-PC over a month ago. I eventually did get it. There were issues that should have been worked out in my opinion. Like shipping costs and insurance. I have my computer now and am happy with it. Gary says he didn't get the last 3 or 4 emails i sent him so that's why he didn't answer so i'll give him the benifit of the doubt. Good Luck all.
Wayne"