“We had constant contact with this customer advising him of the delays by the laptop manufacturer. We suggested the refund because of the delays. We refunded the customer shortly thereafter and not 4 to 6 weeks later. ”
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"Hello Fellow Reviewers,
I ordered from Gen-X-PC over a month ago. I eventually did get it. There were issues that should have been worked out in my opinion. Like shipping costs and insurance. I have my computer now and am happy with it. Gary says he didn't get the last 3 or 4 emails i sent him so that's why he didn't answer so i'll give him the benifit of the doubt. Good Luck all.
Wayne"